Smithtown Toyota

Great and refreshing experience. This is my first time purchasing a vehicle from Smithtown Toyota and I must say the experience was refreshing. I've been a consistent Toyota owner sin This is my first time purchasing a vehicle from Smithtown Toyota and I must say the experience was refreshing. I've been a consistent Toyota owner since I was 16 years old and I've been to many Toyota dealers in my time from Lee's Toyota, Huntington, Milleimum, Bayside, and the list can go on. My experience with these prior dealers left me feeling jaded and "on-guard" when looking for another new car. I started my search for a new Toyota online through Truecar.com and Smithtown Toyota came up as a good starting point. I already knew the make and model of the car I wanted, a 2017 Sienna XLE, and I called up the sales department to see what inventory they had in stock. I was lucky enough to get Ben Zimmet as my salesman. We started discussing my wants and needs over the phone as physically making it into the dealership was difficult for me due to the distance of the dealership and childcare. Ben was extremely patient and knowledgeable. He didn't brush me off as someone who really wasn't serious about wanting a car. He took the time to answer all of my questions and he didn't try to sell me something that wouldn't be a good fit for my situation. Ben and I communicated via phone most of the day, with a respectful and polite back and forth negotiation. There was absolutely no pressure. I wanted zero percent financing and although the current incentives from Toyota or the dealership weren't offering them at the time Ben pushed to make it happen at zero percent. Ben was able to give me the exact make, model, color, interior that I wanted at fair price without the crazy "high-pressure" and "shady" sales tactics that I had gotten used to with other salesman/dealers. Ben scheduled me for a test drive the next day and answered all of my questions with great enthusiasm. A few days later when my car was ready for pick up Ben came in on his day off and spent the good part of an hour explaining to me all the features of the car and how to use some of the new "high tech" functionalities of the display and safety monitors. I also meet with Diego Rivas the Finance Manager who also was a true professional. He patiently walked me through the contract and finance agreement and he didn't try rush or aggressively "up-sell" me into any additional purchases or warranties. When I was confused about something or it didn't make sense Diego would make sure I knew what I was signing and that everything was clear before we continued. The entire process was smooth and pleasant. After purchasing the vehicle I noted that there were two cosmetic defects to my new car. I discussed the issue with Ben and the dealer who were very responsive and they are currently in the process of fixing the issues. I surprisingly really enjoyed my new car buying experience and would definitely buy again from Smithtown Toyota as long as Ben and Diego were parties to the transaction. More

Easy and efficient I went in there originally looking for a different salesperson but I'm very happy Sal was the one who helped me out. He was very friendly and answered I went in there originally looking for a different salesperson but I'm very happy Sal was the one who helped me out. He was very friendly and answered all of my questions honestly. He showed me a few different models and was very patient with me before I found one I really liked. I'd definitely recommend Sal if anyone ever visits Smithtown Toyota! - Morgan More

Best experience in buying a car The sales staff very friendly and helpful louis bilous made leasing my rav 4 the way car buying or leasing should be no pressure and gave us the time The sales staff very friendly and helpful louis bilous made leasing my rav 4 the way car buying or leasing should be no pressure and gave us the time we needed to make a decision and the vehicle that was right for us More

Best Auto Experience I sincerely appreciate the kindness, respect and no hard sale when I visit Smithtown Toyota. They see and fulfill THE BIG PICTURE! Not only that Mik I sincerely appreciate the kindness, respect and no hard sale when I visit Smithtown Toyota. They see and fulfill THE BIG PICTURE! Not only that Mike Demaro goes the extra mile to please and help his customers, most appreciated since I know nothing about cars! Can't forget Megan Dwyer, who was extremely patient with me when I asked about the upgrade to a 2017 Camry. I am thrilled with my purchase and so happy with the customer service at Smithtown Toyota. AND not to forget the service department--have nothing but the greatest respect for each and every one there. Can't ask for better. More

If you want hassle free car buying, just go to these guys Thank you to Keith, for helping me get a new Camry hybrid 2017, Keith was very professional and knowledgeable with updates on new hybrid. I'm lookin Thank you to Keith, for helping me get a new Camry hybrid 2017, Keith was very professional and knowledgeable with updates on new hybrid. I'm looking forward to buying another car from this dealership. More

Great Service I recently took my car in for an oil change and maintenance inspection. This was my second time there. They told me the oil pan was starting to leak, I recently took my car in for an oil change and maintenance inspection. This was my second time there. They told me the oil pan was starting to leak, however, it wasn't bad enough to have to be replaced. I was told the same thing after I had an oil change at another Toyota dealer over 6 years ago and was told it needed to be fixed right away...and of course, the cost was hundreds $$$. I opted not to have it done, but to get another opinion.... The same dealership also told me, after another oil change, that my car needed struts...Really, with only 40,000 miles my car...that was not bouncing around at all...needed strusts? That was the last time I went there...and went to Smithtown where I feel they are more honest. More

Love my new Corolla Keith Williams and the entire staff at Smithtown Toyota made the car buying experience pleasurable and very easy. Keith is very knowledgeable and took Keith Williams and the entire staff at Smithtown Toyota made the car buying experience pleasurable and very easy. Keith is very knowledgeable and took the time to walk me through the entire process. I will be returning for my next car and would highly recommend Keith to any friend looking for a car. More

Bought Toyota Prius Everyone at Toyota was pleasant, professional, knowledgeable and courteous. They were not overbearing like some dealerships. Amani Singh was my salesm Everyone at Toyota was pleasant, professional, knowledgeable and courteous. They were not overbearing like some dealerships. Amani Singh was my salesman who was great!! He was so helpful in every way. It was truly a pleasure doing business with him as well as with Mark & Mitch . Everyone gets an " A plus " !!!! It was a wonderful stress free experience & I would recommend this Toyota dealership to many of my friends. Thank you again . Sincerely, Eileen Losquadro More

My new toyota rav4 Mr .Bilous was helping me and my husband to get my new Toyota. This was my second car from this dealer. I bought my first Toyota runner in 2004 and I Mr .Bilous was helping me and my husband to get my new Toyota. This was my second car from this dealer. I bought my first Toyota runner in 2004 and I love it. Mr. Bilous was very patient and helpful with the deal. More

Purchase of new RAV4 2017 I picked up my new 2017 RAV4 this morning. Everything went smoothly as this was my first time purchasing a car on my own. There was never any high p I picked up my new 2017 RAV4 this morning. Everything went smoothly as this was my first time purchasing a car on my own. There was never any high pressure with the sale, which I truly appreciate. I hope I am as happy with my new purchase as I was with my previous 2012 RAV4 auto. I have to get used to the new features, but if I have any questions, I will definitely call for some help. Thank you for accommodating me and for your patience. Sincerely, Verda Morelli More