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Smythe Volvo Cars

Summit, NJ

4.9
7,532 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 7,532 reviews

February 19, 2026

There were 2 times, when I come to dealership with an appointment for a test drive, I have to wait 30 min till car is ready. However, when Kyle became our agent I got perfect customer service More

by Julia
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Riecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Smythe Volvo Cars responded

Thank you, Julia, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 19, 2026

Bob Cerza is the most accommodating and dedicated car salesman I have ever met. He makes it so easy to help you find the right car and at the best price. I have bought not one, not two but THREE cars w More

by jcclark1180
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Smythe Volvo Cars responded

It’s wonderful to see you back for your third vehicle, the Volvo XC40. Bob’s accommodating approach made finding the right car straightforward. Thank you for recommending Bob and our team to anyone considering a Volvo. Enjoy!

February 19, 2026

Wonderful and professional We had a wonderful experience everyone at the dealership was very professional and nice to work with More

by SDAMARO620
Recommend Dealer
Yes
Employees Worked With
Zane Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zane Fortson
Feb 19, 2026 -

Smythe Volvo Cars responded

Thank you for sharing your positive experience with Zane and our team. We’re delighted your Volvo XC60 Hybrid purchase was professional and enjoyable. Enjoy!

February 18, 2026

I was told all my tires were new 1 day later I was on the highway with my kids and my tire went out a cop told me my back tire was no good, and my vehicle title was sent back I receive a call from the sales More

by LoyaltyAmust
Recommend Dealer
No
Employees Worked With
Billy Shannon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Shannon
Feb 22, 2026 -

Smythe Volvo Cars responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Kevin Flanagan

Feb 22, 2026 -

Smythe Volvo Cars responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Kevin Flanagan

February 18, 2026

Excellent customer service and quality works ! they took good care of my car ! More

by nmirabueno
Recommend Dealer
Yes
Employees Worked With
Patrick Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Mclaughlin
Feb 19, 2026 -

Smythe Volvo Cars responded

It’s great to hear that your Volvo received attentive care. Patrick and our service team are delighted that our detailed work met your expectations. Thank you for trusting us with your vehicle. Enjoy!

February 18, 2026

Easy and simple I appreciated the ease of the process and the transparency Thank you More

by abhay.u.nayak
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hermida
Feb 19, 2026 -

Smythe Volvo Cars responded

Thank you for sharing that the service for your Volvo XC90 felt straightforward and transparent. Jessica and the team are glad the process was so simple. We appreciate you trusting us with your service needs. Enjoy!

February 18, 2026

Excellent customer service. Especially Jessica-kind helpful courteous knowledgeable. Explained everything & listened to my concerns More

by Bandmom2257
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hermida
Feb 18, 2026 -

Smythe Volvo Cars responded

It’s wonderful to hear Jessica provided attentive and informative support during your Volvo XC90 service. Thank you for allowing us to address your concerns clearly. Enjoy!

February 18, 2026

Had fantastic experience working with Ryan, Very friendly, knowledgeable and he made sure all my questions are answered More

by SUDEEP.SCM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago Piriz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Preesada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Smythe Volvo Cars responded

It’s wonderful to learn Ryan provided friendly and knowledgeable assistance for your used Mazda CX-5 purchase. Thank you for sharing your feedback, and we look forward to helping you again down the road. Enjoy!

February 17, 2026

It was easy to get my issues resolved. Patrick is very professional and helpful He's an excellent service advisor More

by Jmk236
Recommend Dealer
Yes
Employees Worked With
Patrick Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Mclaughlin
Feb 18, 2026 -

Smythe Volvo Cars responded

It’s wonderful to hear your Volvo S60 issues were resolved smoothly. Patrick will be thrilled to know you found his service professional and supportive. We look forward to helping you again. Enjoy!

February 17, 2026

Dealership were very helpful and they professional. Steven the salesperson was very helpful as was Regina in the service center. Jessica did cause a bit of stress and confusion when she said the issue More

by MISH.HEALY
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hermida
Feb 17, 2026 -

Smythe Volvo Cars responded

Thank you for recognizing our team’s helpful and professional assistance and for your five-star rating. We’re sorry for the confusion Jessica caused about your vehicle’s issue and we appreciate the opportunity to improve our communication. Enjoy!

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