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Smythe Volvo Cars

Summit, NJ

5.0
6,783 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,783 reviews

November 14, 2025

Overall good dealer experience. But, charging a cc fee is a serious problem and needs to be reconsidered. Cars delivered after a major service should be washed and interior cleaned More

by steven@es3inv.com
Recommend Dealer
Yes
Employees Worked With
Mark Terry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Terry
Nov 14, 2025 -

Smythe Volvo Cars responded

Thank you for the feedback. If you'd like to discuss your experience further, please reach out so we can resolve any concerns about our service and policies at Smythe Volvo.

November 14, 2025

It was easy to schedule a service appointment for a time that was convenient for me. The service was completed promptly. I was kept informed of the progress. They even washed my car. Overall it was a great More

by BrianC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin (Service Department)
Nov 14, 2025 -

Smythe Volvo Cars responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo Cars.

Nov 14, 2025 -

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo. We're glad our team could provide you with a smooth service experience.

November 14, 2025

Always have a good experience at Smythe. Doug and the service team are all friendly, courteous and all around excellent. More

by ks51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Smythe Volvo Cars responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo Cars, we look forward to having you as a valued customer for many years to come!

November 14, 2025

Excellent customer service. Knowledgeable staff. Jessica and Regina were wonderful. I highly recommend. Outstanding service More

by Nancy O'Brien
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hermida
Nov 14, 2025 -

Smythe Volvo Cars responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo Cars! Enjoy!

November 14, 2025

I find everyone in the dealership knowledgeable and helpful. It is always a pleasure working with them. More

by IODESKY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Smythe Volvo Cars responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Enjoy!

November 14, 2025

Fantastic experience! Professional, courteous and extremely customer service oriented! Jose is the utmost professional, knowledgeable and cares about you as a customer! More

by Michele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Del Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Enjoy!

November 14, 2025

Service center is friendly and knowledgeable. The salesman who leased me the car 20 months ago saw me, remembered who I was and came over to say hello. More

by Mpolicastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Riecker
Nov 14, 2025 -

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Nov 14, 2025 -

Smythe Volvo Cars responded

Thank you for your kind words about our team at Smythe Volvo. Wishing you continued smooth driving.

November 14, 2025

Doug did a great job setting me up with a big service and getting me off to work on time More

by SCHEICHET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Smythe Volvo Cars responded

We're glad our team could help with your service and keep you on schedule. Thank you for choosing Smythe Volvo Cars.

November 14, 2025

Thorough and professional workmanship. We are continually pleased with the service and timeliness. Our service liaison was pleasant, knowledgeable, and professional, making certain our nee More

by KJS43088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Smythe Volvo Cars responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo Cars. Enjoy!

November 14, 2025

She was a great, transparent, communicator and good at advising need to do now vs later. Made for a great experience. More

by BLAIR.GERTMENIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Smythe Volvo Cars responded

We appreciate your feedback on our team's communication and advice. Thank you for choosing Smythe Volvo Cars.

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