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Smythe Volvo Cars
Summit, NJ
7,785 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is:
Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family.
Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo.
We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community.
The Flanagan Family
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 7,785 reviews
May 20, 2026
Jessica Hermida was amazing! She discussed the needed repairs and costs with me prior to my approval. Jessica was professional and welcoming. I can't recommend her enough. Also, She discussed the needed repairs and costs with me prior to my approval. Jessica was professional and welcoming. I can't recommend her enough. Also, Zane was friendly and helpful by explaining the technology in my loaner car. SMYTHE Volvo has now become my dealership for future service! More
by 162elan
Verified Customer
May 20, 2026
Justin did a good job overall, and I appreciate his efforts throughout the service process. However, the start/stop feature on my car is still experiencing issues and was not fully resolved. I was also efforts throughout the service process. However, the start/stop feature on my car is still experiencing issues and was not fully resolved. I was also disappointed with the detailing of my car and the post work left on my car. My car initially entered the service center clean, but it seemed to have been washed and wiped down again afterward with a dirty rag, which actually made parts of the vehicle look dirtier. Inside the car, there were dirt marks and stains left behind from the work that was performed. Additionally, the rubber trim around the Volvo illumination in the door was crushed during service, although I was fortunately able to fix it myself. Communication throughout the process could also be improved, as I would have appreciated more updates and clearer follow through. Overall, Justin provided good service, but there are definitely areas where the overall experience and attention to detail could be better. More
by maliknicoali
Employees Worked With
May 19, 2026
Smythe Volvo made our entire experience smooth and pleasant from start to finish. Everyone was extremely professional, patient, and genuinely kind throughout the process. They took the time to answer pleasant from start to finish. Everyone was extremely professional, patient, and genuinely kind throughout the process. They took the time to answer all our questions, explained everything clearly, and made sure we felt comfortable with every decision. We truly appreciated the excellent customer service, transparency, and warm hospitality. It’s rare to find a dealership that treats customers with such care and respect. Highly recommend Smythe Volvo to anyone looking for a stress-free car buying experience! More
by KARTLEE
May 19, 2026
Good service. Good communication from start to finish was my experience. Quality shop of professionals. Nice way about them too Good communication from start to finish was my experience. Quality shop of professionals. Nice way about them too More
by NP NJ
Employees Worked With
May 18, 2026
It's a pleasure to deal with Doug, and other individuals at the dealership were extremely helpful. at the dealership were extremely helpful. More
by STEVENGROSSMAN555
May 18, 2026
I had my car towed in because of electrical issue you got to the bottom of what was wrong got it fixed and sent me on my way. Doug kept me informed throughout the process and was great he got me a loaner car to the bottom of what was wrong got it fixed and sent me on my way. Doug kept me informed throughout the process and was great he got me a loaner car. Doug is the best. He is a main reason I will buy another car from you. More
by Volkswagen19@
May 17, 2026
I checked in my Volvo XC40 with Tom Coward at Smythe Volvo Service Dept at 7:15a on 5/14. He arranged for 10,000 service and recall. Tom also suggested tire rotation and alignment. He provided a loaner Volvo Service Dept at 7:15a on 5/14. He arranged for 10,000 service and recall. Tom also suggested tire rotation and alignment. He provided a loaner car to me. He kept me updated as to when my car would be ready for pick-up. Tom is knowledgeable, kind and helpful. More
by Tina W
May 17, 2026
Tom and the Service Dept staff at Smythe Volvo are helpful and informative! He arranged for a loaner car which I used while my car's low coolant was fixed. helpful and informative! He arranged for a loaner car which I used while my car's low coolant was fixed. More
by Tina W
May 17, 2026
I easy to work with. Straightforward. Didn't play games Would buy from this dealer again Straightforward. Didn't play games Would buy from this dealer again More
by STEVEDICKE1
May 17, 2026
Very polite and no stress deal. Best car buying experience I ever had! Smooth transaction Best car buying experience I ever had! Smooth transaction More
by Renee Witucki
