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Smythe Volvo

Summit, NJ

5.0
6,428 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,428 reviews

August 13, 2021

I reached out to Stacey at Smythe Volvo. He was super cool and helpful with helping me on my new car journey. I expressed what I was looking for and he went above and beyond to locate the vehicle. He did More

by wecandoit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Smythe Volvo responded

We appreciate your loyalty and thank you for taking the time to write this great review about ‘Stacey and Smythe Volvo. It is wonderful to hear that you got the car you were looking for. We look forward to seeing you in the service drive at your first scheduled maintenance.

August 13, 2021

The employees at the service department are amazing! i have a Ford Explorer and would never go anywhere else with my car. I feel like they roll out the red carpet every time. Dina has been amazing! she al More

by MargheritaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Aug 23, 2021 -

Smythe Volvo responded

This is great to read and very rewarding for all members of our service department. We really do have a great team and thank you for taking the time to put it in this review. We appreciate your business.

August 12, 2021

From my initial phone inquiry with Lupita Padilla, to the receipt of my CPO 2018 Volvo S90, it was a pleasure from start to finish with this dealership. Everyone I came in contact with from the minute I walk More

by DStell2260
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lupita Padilla - *****, Shaun Hayes, Francine O'Donnell, Jeff Morocho
Aug 23, 2021 -

Smythe Volvo responded

It Is our goal make your experience is a pleasure from your iPhone to when you first touch the steering wheel. We appreciate your kind words for Shaun, Jeffery and Francine and we appreciate your business.

August 12, 2021

Kyle went beyond the expectations on service. Not only the front bushing was replaced on the used BMW, scratches on the rim were completely fixed. More

by K2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Smythe Volvo responded

Whether you purchase a new vehicle or used vehicle from Smythe Volvo we treat all customers to the best level possible in the automotive industry. Thank you for this great review.

August 12, 2021

Usually leasing/buying a car has been a stressful experience with lots of sales pitches and pushing. Our experience with Smythe Volvo and Bob Cerza was amazing! Not only we were treated with kindne More

by PODONNELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Jeff Morocho
Aug 23, 2021 -

Smythe Volvo responded

Your recommendation is important to us and appreciated. Bob is a true professional and he is conscientious and kind. Thank you for choosing Smythe Volvo.

August 12, 2021

Shaun is an excellent sales rep and provided excellent service. I truly felt he was working with me every step of the way to achieve a great outcome. He took his time and explained all options to me. He i More

by author
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hayes, Francine O'Donnell, Jeff Morocho
Aug 23, 2021 -

Smythe Volvo responded

Great review and thank you for taking the time to share your visit in such detail. Making sure our customers are comfortable with all aspects of the deal and the features of the car is important to us. We appreciate your business

August 11, 2021

Was able to supply cars to test drive. Alon was great to work with. Henry did a great job explaining all the technology and offered further help if needed. More

by Dempsc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Henry Padilla Jr
Aug 20, 2021 -

Smythe Volvo responded

This is good to hear. Thank you for choosing Smythe Volvo and thank you for your business.

August 10, 2021

Doug is a wonderful person. He's very helpful in explaining the work that needs to be done. As usual, he is thorough and professional and it is always a pleasant experience to deal with him. More

by renee44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Doremus
Aug 20, 2021 -

Smythe Volvo responded

Good communication and a true sense of caring make Doug a fantastic service advisor. Thank you for sharing your experience and thank you for your business.

August 09, 2021

William was extremely helpful with us from start to finish. From working with our budget and choosing a car, he was awesome. I would highly recommend working with William. More

by adroc50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William McLaughlin
Aug 20, 2021 -

Smythe Volvo responded

Great news. This is the type of service that our customers have learned to expect from William and all of our staff. Thank you for taking the time to share.

August 08, 2021

Very accommodating to all of our needs, extremely helpful and nice/welcoming salespersons! Took the time to go over everything that we needed to know about the car and couldn’t have ask for a better place to More

by Ashley.Yospin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hayes
Aug 20, 2021 -

Smythe Volvo responded

Thank you for this fantastic recommendation and review. It is rewarding for our whole team to read your words. We appreciate your business. We look forward to seeing you in the service drive at your first scheduled maintenance.

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