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Smythe Volvo

Summit, NJ

5.0
6,428 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,428 reviews

July 23, 2021

Don’t have much else to add beyond my ratings Good experience overall. Shawn Hayes was great. I like the customer experience at Smythe Volvo More

by AM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hayes
Jul 23, 2021 -

Smythe Volvo responded

Thank you for this review. On behalf of Shaun Hayes and our entire team please know we appreciate your business.

July 23, 2021

Jesus, Tom and the Smythe team always provide an expert, client-focused experience. I have bought many cars from Smythe over the last 25 years! More

by Bill H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Butfiloski
Jul 23, 2021 -

Smythe Volvo responded

25 years, that is fantastic! Thank you for taking the time to post this five star review and thank you for your years of loyalty.

July 23, 2021

Great service and very friendly staff. Jesus made the whole experience really easy. We bought our first Volvo and won’t buy anything else again. More

by nnotwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Smythe Volvo responded

Welcome to the Volvo family. Jesus is wonderful and thank you for saying so. Thank you for choosing Smythe Volvo.

July 23, 2021

William was pleasure to work with and made the process of buying a car easy. Everyone was professional, efficient and personable.the whole process couldn’t have been easier , Thank you More

by Klrbird
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delivery specialist was great . I am bad with names but think it was Tom, William McLaughlin
Aug 04, 2021 -

Smythe Volvo responded

Thank you for your kind words about William and I have to agree with you. Thank you for choosing Smythe Volvo.

July 23, 2021

This is the second car I got from Smythe. Will at Smythe Volvo is very patient in test driving the car and very helpful in completing the transaction. More

by Cab888888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William McLaughlin
Aug 04, 2021 -

Smythe Volvo responded

Thank you for coming back again. We appreciate your business and look forward to seeing you in the service drive at your first schedule maintenance.

July 23, 2021

Mark Terry is courteous, friendly and efficient. Looking forward to working with him in the future. Any member I have encountered in the service department have been great! More

by Nbollwage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Smythe Volvo responded

Mark is great and thank you for saying so. It is rewarding for our entire service staff to read this five star review. We appreciate your business and look forward to seeing you the next time around.

July 22, 2021

The sales process was easy and I appreciated not going through the typical car buying process of a constant back and forth with the manager. Jesus was terrific. More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Jul 23, 2021 -

Smythe Volvo responded

We constantly work on our process and it is rewarding to read your comments. We agree with you that Jesus is terrific. Thank you for posting this review and thank you for your business.

July 22, 2021

Never thought I would ever be driving a Volvo. Met Steve and was sold on the safety and performance of the car. Absolutely love my new vehicle and thank you to Steve and the team at Smythe. More

by Nat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Butfiloski, Stephen Badian, Francine O'Donnell, Derick Pahor
Jul 23, 2021 -

Smythe Volvo responded

There is no price tag you can put on the value of safety that Volvo provides and not only that but the style and performance are fantastic. Welcome to the Volvo family and thank you for your business.

July 22, 2021

Easy Peasy! Thank you Bob Cerza for making it so easy to buy our new XC60! I appreciated your no pressure approach and making it so easy for us. Thx to your team -Francine and Derick! A+ A+A+ More

by Stceymotors145
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Smythe Volvo responded

Awesome! The XC 60 is a fantastic vehicle and we hope you enjoy it. Thank you for the A+ rating for Bob, Francine, and Derrick.

July 22, 2021

I am a happy, long-time customer of Smythe for 20 years. My experience of just buying a new XC60 with BOB CERZA was OUTSTANDING. Bob is SO RESPONSIVE; I never waited for any answer. He LISTENED to what I wa More

by Lorri L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro in detailing was great!!, Francine O'Donnell
Jul 23, 2021 -

Smythe Volvo responded

This is a stellar review and greatly appreciated by our whole team. We are fortunate to have kind and loyal customers like you. We hope you have many safe and happy miles in your new Volvo.

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