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Smythe Volvo

Summit, NJ

5.0
6,369 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,369 reviews

September 19, 2020

Bob Cerza was so helpful during our research and purchase. He guided us through different models and availability, knowing we wanted something in hand right away. The entire Volvo team were respectf More

by colleenmarkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Sep 23, 2020 -

Smythe Volvo responded

This is all around a great review and thank you for taking the time to share your experience of Bob and our team here at Smythe Volvo. We appreciate you high recommendation. We hope you have many safe and happy miles in your new car.

September 18, 2020

Great experience from start to finish. We highly recommend Bob Cerza - we're repeat buyers from him at the dealership. Professional and knowledgeable, Bob makes the process easy! More

by jmosergordon
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Smythe Volvo responded

Thank you for your loyalty. Bob certainly is professional and knowledgeable. Thank you for taking the time to share your experience and thank you for your business.

September 17, 2020

The dealership made the process easy. Sam Shehata is professional and polite salesperson. No pressure , didn’t feel rushed. Great team! The manager, Ernest Gomez and Delivery Specialist Emilia Paladino More

by Jesuah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilia Paladino, Ernest Gomez, Sam Shehata
Sep 23, 2020 -

Smythe Volvo responded

These are the attributes we strive to provide all our customers. Thank you for taking the time to post this review and thank you for your business.

September 15, 2020

Great experience throughout. From ownership to sales to service. Couldn’t be happier with the car or the dealership. Would highly recommend. Will be back More

by Klamb66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Stephen Badian, Ernest Gomez
Sep 15, 2020 -

Smythe Volvo responded

Thank you. It is good to hear your experience went well. We appreciate your kind words and your recommendation. We look forward to seeing you next time around.

September 15, 2020

Kyle Jackson is the best sales professional. He really knows his stuff regarding Volvo and all kinds of vehicles. He very quickly ascertains his clients’ needs and gets to work bringing the best sales inf More

by hamiltonfamily5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Smythe Volvo responded

Kyle really is a fantastic sales professional and thank you for saying so, We appreciate your kind words and your business.

September 13, 2020

We brought our car in for regular maintenance and for the lock situation problem. All was taken care of and they did a fantastic job of cleaning the car and we even had it inspected. That was anew servi e More

by Deboc0813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Smythe Volvo responded

We'll have someone reach out to you today on the message. Thank you for the great review.

September 11, 2020

Kyle and the team at Smythe Volvo make the process of getting a new car painless. Professional, courteous, and knowledgeable are how I describe Kyle. This is the second Volvo I have acquired through the More

by cliffdweller
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Smythe Volvo responded

Great Car! Thank you for the compliment on Kyle and Smythe Volvo. I hope you have many safe and happy times in your new Smythe Volvo.

September 11, 2020

Wonderful service welcoming family feeling people. Throughout all that has happened over the last 7 months they have been so up to date with keeping me informed on my order. Truly appreciate everythin More

by nyyntn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Butfiloski, Ernest Gomez
Sep 14, 2020 -

Smythe Volvo responded

It is truly our pleasure. We are fortunate to have wonderful customers like yourself. Thank you for taking the time to share your experience at Smythe Volvo.

September 11, 2020

Amazing dealership! I worked with Ashely who found me my perfect car. Brian was very informative with the vehicle information and lastly Emilia who delivered the car to me. Amazing team, thank you so much S More

by E.P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Butfiloski, Brian Gagliardi, Emilia Paladino, Ernest Gomez
Sep 14, 2020 -

Smythe Volvo responded

"Amazing dealership!"- this is the reaction we are striving for all of our guests to have when doing business with us. Thank you for this great review and for choosing Smythe Volvo.

September 11, 2020

I have purchased 4 Volvo vehicles at Smythe and always return for service. Their customer service orientation, honesty, flexibility and technical competency brings me make time and time again. Tom, Doug More

by jkovac50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Sep 14, 2020 -

Smythe Volvo responded

4 Volvos! Thank you for coming back again and again. I must admit our service team are pretty special. Thank you for taking the time to say so. Your review is very rewarding for all of us to read.

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