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Smythe Volvo

Summit, NJ

4.9
5,672 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,672 reviews

April 16, 2019

Thank you! I went to Smythe Volvo yesterday to buy a pre owned Volvo XC70. Steve helped us, he was thorough and knowledgeable and we went home with exactly what More

by Emily H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Steiman, and the woman at the front desk (very nice, very helpful) , Phil Drogon, Stephen Badian, Shaun Hayes
May 29, 2019 -

Smythe Volvo responded

Great to hear. On behalf of Steve and all of us at Smythe Volvo thank you for taking the time to post these kind words.

April 15, 2019

Excellent customer service experience I would highly recommend Smythe Volvo. My salesperson Bob was upfront and low pressure and my finance manager Shaun Hayes could not have been nicer. More

by Saltysdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hayes
May 29, 2019 -

Smythe Volvo responded

Many of Bob's reviews read the same way. Upfront and low pressure is his personality and it comes across in his performance. Thank you for choosing Smythe Volvo.

April 13, 2019

Matt Quelch is Fantastic! Matt Quelch at Smythe Volvo helped me get my new 2019 Volvo S60! He made the process completely seamless, even though I live 75 miles away! Love the c More

by Anf6789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Quelch
May 29, 2019 -

Smythe Volvo responded

We appreciate you making the long trip. Matt is one of if not the best around. Enjoy your new Volvo!

April 13, 2019

Deborah Amster was great to deal with We bought a used VW Jetta from Deb Amster at Smythe Volvo. She was great to deal with. The car itself was in great shape and we felt that we got a fai More

by lauraf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Amster
May 30, 2019 -

Smythe Volvo responded

Deb is a wonderful salesperson and does a great job in making sure all of her customers are satisfied. We appreciate your business and thank you for choosing Smythe Volvo.

April 12, 2019

Always fantastic! I purchased my Volvo from Smythe three weeks ago but when a problem arose with the Blind Spot Information System, I had to take it to my local Volvo d More

by NoVaBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Levy
May 29, 2019 -

Smythe Volvo responded

I'm sorry you had an issue with your bliss. This is a great story and really the way we do business. It is the right thing to do and obvious that ultimately you, the customer, should not be responsible for the repair after such a short period of owner ship. Bob, Gabe and our service team all feel the same way. Thank you for choosing Smythe Volvo and thank you for your business.

April 12, 2019

Bob Cerza is outstanding! What a pleasure to work with Bob Cerza abd his team at Smyth Volvo! I was apprehensive looking at pre owned cars and Bob really helped us to find the More

by Stceymotors145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Smythe Volvo responded

I couldn't agree with you more about Bob. We are not in business to push cars onto people that we want to move out of inventory. We are in business to put people in vehicles that are right for them. Thank you for choosing Smythe Volvo.

April 10, 2019

Out of state purchase on a pre-owned vehicle I bought a pre-owned vehicle. Matt Quelch was my salesman. As I was out of state, I relied on Matt for information I needed to make a good decision. More

by PTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hayes, Kevin Bergeron, Matt Quelch
May 29, 2019 -

Smythe Volvo responded

An A+ is what we are striving for. Matt is a solid professional and a strong member of our team. He cares about the details and about delivering that top-notch experience. Kevin and Shaun are a great compliment to all our salespeople. Thank you for taking the time to share your experience and for choosing Smythe Volvo.

April 09, 2019

2014 Honda Odyssey Touring Elite Purchase I'm so grateful for Smythe Volvo! We know that can be terrifying with all the "bait & switch", "hidden fees", the dreaded "vehicle is available, the o More

by LeonardoVMaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Amster, Kevin Bergeron
May 29, 2019 -

Smythe Volvo responded

Terrific review! Thank you for taking the time to share your experience in such detail. It is rewarding for all of us to read. We sell and service many non-Volvo vehicles. They all go through our shop of Volvo trained technicians and we have a team of techs who also specialize in all brands. I hope you have many safe and happy miles in your Honda.

April 09, 2019

Awesome!!! Kyle provided me with a wealth of knowledge concerning my 2011 XC60!!! Still Strong at over 200,000 miles! Great customer service and great people. Th More

by Leo W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Smythe Volvo responded

Thank you Leo. Kyle is just a great person to talk to. I love to see the Volvo's keeping their tradition of longevity. 200 thousand miles is more common than most people think but still and exciting threshold to reach. Thank you for choosing Smythe Volvo.

April 09, 2019

Leasing Volvo XC60 T5 momentum 2019 My wife was very picky with the interior & exterior color she wanted for Volvo XC60. Deborah was our sales rep & it took her some time to find the rig More

by Kenny Papaiya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Lee, Deborah Amster, Shaun Hayes
May 30, 2019 -

Smythe Volvo responded

Thank you for the recommendation. Deborah always takes the time to make sure everything is clear and that everything gets done as requested. She continually exceeds her/our customer’s expectations. We appreciate your time in submitting this review and we appreciate your business.

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