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Smythe Volvo

Summit, NJ

4.9
5,701 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,701 reviews

November 04, 2011

Smythe clearly understands that the customer comes first. They employ staff who are knowledgeable, efficient, professional, and become friends. Top notch experience. Highly recommend this dealer. More

by germ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gary, Tom, Nick, Tony, Shawn, Chris, Tony Plesh, Chris Henriksen, Nick Pavano
Nov 04, 2011 -

Smythe Volvo responded

Thank you. This is how we strive to be. We hope to always be able to provide you with a top notch experience. We appreciate the time you took to give us this rating. See you for your next scheduled maintenance.

October 29, 2011

Had a leaky tire and they fixed it asap on an emergency visit even though they were backed up in servicing. They were freiwndly and effecient. More

by Joe V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano, Nick Pavano
Oct 29, 2011 -

Smythe Volvo responded

Thank you. Some things you have to drop everything for. It's hard for a customer to plan for a flat tire. I'm glad we were able to get you back on the road. Your feedback makes what we do feel more worthwhile.

October 27, 2011

The seervice team provided great service, very fast and easy. Everyone had a smile on their face and was willing to help in any way. More

by jeffhegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Flanagan
Oct 28, 2011 -

Smythe Volvo responded

Jeff, Thank you for taking the time to give us that review. It's easy to do a good job when we have customers like you.

October 25, 2011

The saleman was patient, friendly, helpful and professional. This is our second Volvo from this dealer. The service is excellent. I was looking at alternative cars from Ford, Jeep & GMC but the lo More

by jreynolds345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rzasza, Tom Rzasa
Oct 27, 2011 -

Smythe Volvo responded

Thank you very much for coming back to Smythe Volvo. We know there are a lot of choices when searching for a new car, and your loyalty to stay with Smythe Volvo is appreciated. We look forward to servicing your new Volvo with the same high standards that brought you back.

October 24, 2011

Internet savvy, do not waste customers time, gave the best price of 5 Dealerships prices requested. I did not enter the Dealership except to pick up the vehicle. More

by akreddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sargat
Oct 24, 2011 -

Smythe Volvo responded

We understand how important your time is, and we appreciate the opportunity you gave us to earn your business. Our sales team at Smythe Volvo always provides our customers with upfront, fair, and transparent pricing. You will find our service department works the same way. To save time when scheduling you first service visit, go to www.smythevolvo.com and submit your request online. Thanks again for chosing Smythe Volvo!

October 18, 2011

Every experience with this dealership and the people who work there has always been pleasant. I would highly recommend this dealership for purchasing and for service. More

by sdumbroff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Nick Pavano
Oct 18, 2011 -

Smythe Volvo responded

Thank you for taking the time to say those good words about our business. We will continue to strive to make all your future visits to Smythe Volvo pleasant as well. We'll see you next service.

October 17, 2011

Craig Melquist is one of the nicest car salesman I have ever delt with. When i purchased my car from him there was no pressure,no million phone calls, none of that routine we are all used to. It actually More

by PAULGEORGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
craig melquist, Craig Melquist
Oct 19, 2011 -

Smythe Volvo responded

Purchasing your car should be a pleasureable experience. We do our best to provide a friendly, low pressure buying environment. Thank you for your recommendation and we look forward to providing you with excellent service in the future.

October 15, 2011

I have been a Smythe Volvo customer for over 30 years. My experience with Smythe has always been exceptional. They know me by name and treat me with respect. They are always accommodating if I have an em More

by BarbaraKoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Flanagan, Sean Flanagan, Doug McCallum, Tony Pleshe, Tom Coward, Nick , Tony Plesh, Nick Pavano
Nov 04, 2011 -

Smythe Volvo responded

Thank you for this impressive review. We try hard to treat all of our customers with respect. We are blessed to have many great customers like you and to be doing business in this community. It is our goal to treat our customers as family and that is made easier with inspiring reviews like yours.

October 14, 2011

I have to say that I truly had a great experience while purchasing this car. Dealing with Brian Gail was excellent. He is relaxed, and not overbearing with the sales pitch. I returned to purchase my car More

by s1m1s1us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gail
Oct 14, 2011 -

Smythe Volvo responded

Thank you for your feeback. We are always looking for ways to provide our customers with a comfortable buying experience. You will find our service department is just as easy to work with. Enjoy your new Volvo!

September 30, 2011

Everyone at Smythe Volvo deserves recognition because of their handling of all types of customers. If you have ever question yourself about the repairs and work on your auto actually being done- DON'T- bec More

by jmalfetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Melquist, Sean, Tony and Kevin, Craig Melquist, Tony Plesh, Nick Pavano
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