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Smythe Volvo

Summit, NJ

5.0
6,338 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,338 reviews

February 26, 2019

Best car-buying experience ever! My husband and I had read great reviews about Smythe Volvo and decided to start our search for an XC90 there. Our salesperson, Deborah Amster, was so More

by MrsRod
Recommend Dealer
Yes
Employees Worked With
Deborah Amster, Kevin Bergeron
Feb 27, 2019 -

Smythe Volvo responded

This is a great review. Thank you for your wholehearted recommendation. It is rewarding for Deborah and all of us at Smythe Volvo to read your words. It means a lot to us. Your business is greatly appreciated.

February 25, 2019

New car Have dealt with Smythe Volvo for 3yrs now and have them to be very professional. Bob Cerza was the salesman and could not be more impressed. I never f More

by Scotty22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Dina Thomson
Feb 27, 2019 -

Smythe Volvo responded

This is a rewarding review for all of us at Smythe Volvo to read. Thank you for taking the time to share your experience. Bob's relaxed personality is well suited for helping customers choose the right car for them. We appreciate your business. Thanks for the shout out to the service department too!

February 25, 2019

I’ll be back! From beginning to end, my whole experience at Smythe was wonderful. Deborah was very thorough and made sure every detail was covered when we went over More

by JLake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Amster, Gabe Levy, Shaun Hayes
Feb 27, 2019 -

Smythe Volvo responded

Deborah's customers continually express their thanks for her thoroughness and product knowledge. Her attention to detail helps people feel comfortable during and after the purchase their car. This focus is a point we keep at the top of our list at every internal meeting. Thank you for choosing Smythe Volvo.

February 25, 2019

Knowledgeable and pleasant Deborah was so wonderful to work with regarding our new 2019 XC60! She took time out of a busy Saturday to teach us all of the vehicles fun bells and More

by Londak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Amster
Feb 27, 2019 -

Smythe Volvo responded

Thank you for taking the time to share your experience. I agree with you that Deborah is knowledgeable and pleasant. Your kind words and recommendation of Deborah and Smythe Volvo are greatly appreciated.

February 24, 2019

Great experience Working with Bob and the team (Tom and Kevin as well) was a pleasure. We felt very welcome during our visit (my 2 year old son loved the waiting room) More

by PSala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nolfi , Kevin Bergeron
Feb 26, 2019 -

Smythe Volvo responded

Thank you for posting this great review. We try hard to provide a welcoming environment...even for to year olds! The toy and crayon table is a bit hit with them. Your business is appreciated and thanks for the kind words about Bob, Tom and Kevin.

February 24, 2019

Very attentive treatment We recently purchased a CPO 2018 V60 Cross Country. Although it was a hectic Saturday, we were welcomed by Kevin Flanagan who made sure we were looke More

by cubalibre62a
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bergeron
Feb 27, 2019 -

Smythe Volvo responded

Thank you for your business and your time. The V60 is a great car. I hope you have many safe miles. We'll see you at the first service.

February 24, 2019

Purchase Of XC40 Thorough, friendly, warm environment and Low pressure. Really took the Time to explain the vehicle and ITS features Attention tO detail It was a p More

by Hitchonj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Badian, Kevin Bergeron
Feb 26, 2019 -

Smythe Volvo responded

You describe the experience we strive to provide. On behalf of the team, thank you. We appreciate your business and your time spent in sharing these words.

February 23, 2019

Amazing car and experience Bob was a great asset when searching for my new car. As soon as i saw the S60, i fell in love and Bob helped me transition into this car seamlessly. More

by sdv1181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Smythe Volvo responded

Volvo really did a great job with the S60. Bob is a comfortable and professional person to work with. We appreciate you choosing Smythe Volvo and thank you for your business.

February 23, 2019

Didn't even bother to look at the other cars on my list Leasing my new S60 was both easy and fun. Everyone I dealt with at Smythe was knowledgable and friendly and bent over backwards to make the entire ex More

by GFR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Amster
Feb 26, 2019 -

Smythe Volvo responded

Your description of Debra is perfect and she is all of these things. Thank you for taking the time to share your experience. Debra and of us here at Smythe Volvo are grateful to have wonderful customers such as yourself. We appreciate your business and thank you for choosing Smythe Volvo.

February 22, 2019

Everyone at Smythe went beyond one's expectations The folks at Smythe were very helpful to us in finding an appropriate vehicle for us after our Volvo Cross-country 70 was totaled by a truck running i More

by Happylady123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Smythe Volvo responded

We try to put ourselves in our customer's shoes and when faced with a situation like yours, we say if we can make something happen to help a customer then why not. I'm glad your ski weekend was saved. Thank you for choosing Smythe Volvo and thank you for your kind words about Paul.

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