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Smythe Volvo

Summit, NJ

5.0
6,327 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,327 reviews

November 27, 2018

Flawless Professional, transparent, and exceptional service through each step. Kyle kept things moving and went above and beyond to make sure that I was comfor More

by Wpalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Smythe Volvo responded

That is a great review. Thank you for taking the time to share your experience. Kyle is all of these things you mention. We appreciate you business.

November 25, 2018

Pleasant and hassle free buying experience Very low key, non-pressure environment. Our salesman, Bob Cerza, was wonderful and all of the staff we encountered were helpful and polite. Love my ne More

by Laura123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Smythe Volvo responded

Bob has a great approach to helping customers. He makes people feel relaxed. We appreciate your business and your time.

November 24, 2018

Car buying as it should be. From start to finish, our experience was excellent. As always, the employees at this dealership are the perfect combination of personable and professi More

by Domer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hayes
Nov 25, 2018 -

Smythe Volvo responded

Bob and Shaun are a great team. Thank you for taking the time out of your day to share your experience. It means a lot to all of us.

November 24, 2018

Professional Customer Service I am a first time buyer of a Volvo. Excellent service, professionalism and facilitating convenience for the customer make all the difference to me as More

by Rose M.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barry Chaskes
Nov 25, 2018 -

Smythe Volvo responded

Thank you for this thoughtful review. Barry is a great addition to our team. I am glad you had the experience you did and appreciate you taking the time to share.

November 21, 2018

Outstanding Service I hit a pot hole and my tire was destroyed. After being towed to Smythe Volvo, the service advisor, Doug MacAdam (who was very busy at the time) told More

by Ray Colotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Smythe Volvo responded

World Class Service, that is what we are striving for. Thank you for taking the time to share your experience of Smythe Volvo and Doug. It is greatly appreciated.

November 20, 2018

Very professional and pleasant Excellent experience Deborah was very helpful and knowledgeable. Upon delivery of the new car she was patient in explaining the different functions an More

by Car123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Amster
Nov 20, 2018 -

Smythe Volvo responded

Deborah is very thorough and takes whatever time necessary to make sure her customers are comfortable with their new car. We appreciate your review and your business.

November 20, 2018

Thank You Deb Amster! Smith Volvo is Great! I test drove new XC90 with Deb Amster and loved it. There is no dealership nonsense here. She gets you the car you want and the price you want. I felt More

by Alig7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Amster
Nov 20, 2018 -

Smythe Volvo responded

Thank you for this great review. Deb is very good at making people feel special. Thanks for taking the time to share your experience. It means a lot to us.

November 20, 2018

Nice people. Professional, friendly services. Though I brought in my Ford to Smythe for service, I just wanted to take time to thank the staff who greeted me at the service desk. Dina Thomson gree More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson, Michael Watson
Nov 21, 2018 -

Smythe Volvo responded

Thank you for taking the time to share your experience with our service department with Smythe Volvo. In many shops technicians come from various backgrounds of training. While our technicians receive concentrated Volvo training most have had prior experience with multiple brands but we also require they study for and take the ASE certification tests which apply to all makes. I'm glad you chose Smythe Volvo to have your vehicle service by. Your business and kind words are greatly appreciated.

November 19, 2018

Positive & worthwhile Smythe Sales Consultant Bob Cerza was helpful and informative during our interaction. It’s professionals like him that make Smythe Volvo a highly accl More

by Ed M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bergeron
Nov 20, 2018 -

Smythe Volvo responded

Thank you. Bob is a true pro. Thank you for taking the time to share your experience with Bob and Smythe Volvo.

November 16, 2018

Regina and her team set the bar high Regina leads a team of professionals who offer unparalleled service. Dina is part of her team and is someone I completely trust to manage the maintena More

by rsbblackpug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Nov 16, 2018 -

Smythe Volvo responded

This is a great vote of confidence for our service team, thank you. Regina and Dina are valued members of our Smythe family. We appreciate your business and your time spent to share your experience.

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