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Smythe Volvo

Summit, NJ

5.0
6,330 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,330 reviews

November 27, 2017

Amazing Dealership! My wife and I could not be happier with the experience in dealing with this Volvo dealership. No hassle, no pressure, friendly and knowledgeable staf More

by Chatham1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2017 -

Smythe Volvo responded

We believe its our job to provide the most hassle free enjoyable experience you can have. We are glad we have succeeded. Thank you for your business and taking the time to review us. Enjoy your new Volvo!

November 26, 2017

excellent sales... excellent service... Bob Cerza (And PJ) did a great job in explaining my sales and lease options. Never any pressure. Bob actually leased me the car. Smythe sales and s More

by john from summit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Lee, PJ Lee
Nov 26, 2017 -

Smythe Volvo responded

Our goal is to provide world class sales and service for our customers in the most professional and courteous manner possible - glad we have been able to achieve that. Thank you for you many years of business. Enjoy!

November 26, 2017

An exceptional experience from start to finish I have never had a Volvo before, but I can say that I will likely never drive another brand--and that is in large part due to my experience at Smythe More

by emmakate1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin (business manger), Ashley Butfiloski, PJ Lee
Nov 27, 2017 -

Smythe Volvo responded

The guiding principles of our business are to take care of the people we work with and they in turn take care of our guests. Its simple but works very well because of its singular focus. Indeed your new XC60 is beautiful, technologically advance and the safest SUV you can buy. Thanks you for your business - enjoy!

November 25, 2017

Great experience I visited the dealership on busy Black Friday. The sales staff were very nice and extremely accommodating. Bob was very friendly and thorough when it More

by Keith the installer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2017 -

Smythe Volvo responded

Friendly and Thorough - that's music to our ears! We work hard to make your experience something unique and enjoyable and different than the usual run around that people experience when buying a new car. Our feeling is that it should be enjoyable and a friendly transaction where you leave happy. Thanks for taking the time to review us and for your business. enjoy!

November 25, 2017

10/10 Without hesitation, I would highly recommend Smythe Volvo. Everyone was very professional, very knowledgeable, courteous, and overall very friendly, e More

by TimM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Nolfi, Ashley Butfiloski
Nov 26, 2017 -

Smythe Volvo responded

Thank you for the recommendation and for your business. We too look forward to a long relationship with you as a Volvo owner. Enjoy!

November 24, 2017

Ready for upgrade I currently own a 2013 S60 and seriously considering an upgrade to either a bigger model or SUV. I felt an immediate connection with Deborah Amster. More

by elaine1057
Recommend Dealer
Yes
Employees Worked With
Deborah Amster
Nov 24, 2017 -

Smythe Volvo responded

Deborah is a true professional who genuinely cares. Her number one goal is to help you choose what you want rather than push you into something else. Thank you for taking time to review us and for the opportunity to earn your trust. We look forward to seeing you back soon.

November 22, 2017

Now on our 4th car from Smythe Everyone at Smythe is so friendly and accommodating. They get to know you, and will work with their network to get you exactly the car you want. Low p More

by AdamLindsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Lee
Nov 22, 2017 -

Smythe Volvo responded

Thank you so much for these kind words. Indeed - we work hard to provide a delightful experience and are grateful for you noticing and letting people know. Happy Thanksgiving - Enjoy!

November 22, 2017

Great customer service and waiting area We are on Volvo #4 from Smythe and they have consistently been top notch on keeping our cars serviced. Staff is very accommodating, shows genuine cons More

by AdamLindsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Watson
Nov 22, 2017 -

Smythe Volvo responded

Our view is that every customer deserves the best we can give them. Everything we do comes from this perspective. Thanks for your many years of business. Have a great Thanksgiving. Enjoy!

November 20, 2017

Volvo Heaven After getting scammed by another dealer in the area I went to Smythe Volvo and dealt with sincere honest people. Was a pleasure dealing with PJ Lee an More

by ajhens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Butfiloski, PJ Lee
November 20, 2017

Excellent Experience! I worked with Bob Cerza who is by far the most pleasant and non-pushy car salesperson I have worked with over the years. He knew all about the vehicl More

by Conrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

Smythe Volvo responded

We believe that buying or leasing a new Volvo from us should be fun - not high pressure. Thanks for your business and for taking the time to review us. Enjoy!

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