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Smythe Volvo

Summit, NJ

5.0
6,331 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,331 reviews

November 20, 2017

Excellent Experience! I worked with Bob Cerza who is by far the most pleasant and non-pushy car salesperson I have worked with over the years. He knew all about the vehicl More

by Conrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

Smythe Volvo responded

We believe that buying or leasing a new Volvo from us should be fun - not high pressure. Thanks for your business and for taking the time to review us. Enjoy!

November 18, 2017

Professional, personal, and delightful experience A thoroughly first class dealership experience. We have leased several vehicles from Smythe and have never been disappointed. Kudos to Sales Manager, More

by Tom and Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Lee
Nov 18, 2017 -

Smythe Volvo responded

We are fortunate to have a great team of dedicated well trained professionals. They provide a truly unique experience because they love what they do. Thanks for taking the time to let other people know and thank you for your many years of business. Enjoy!

November 17, 2017

Unexpectedly better than the best service ever. Long time patron of this dealership, my family had bought over 5 vehicles here. All serviced and maintained by the staff. My most recent purchase More

by OpposingCounsel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson, Eric Kulawczyk, Michael Watson
Nov 18, 2017 -

Smythe Volvo responded

Customer service can't just be a slogan or by line. Sometimes it's the extra effort that shows true service. We will always try to be as fair as possible and never ignore the details that support customers. Thanks for your many years of business and for taking time to review us. We appreciate it.

November 17, 2017

Paul Leary Paul was friendly and approachable. I really appreciated his sincerity. He took time with me , even taking me for two test drives. He gave me the imp More

by Cargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2017 -

Smythe Volvo responded

Yes - listening well and helping you make the best choice that suits what you need and want is the Smythe Volvo way. Paul is a true ambassador of no pressure sales. Thank you for the review and for your business. Enjoy!

November 17, 2017

Everything went like clockwork. Best service. Great place to do business. great cars with great people to service them. It is wonderful to know that when you call to make an appointment, you can b More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Nov 18, 2017 -

Smythe Volvo responded

Thank You for taking the time to share your experience.... We take great pride in knowing we can make your service experience a pleasurable one!!

November 15, 2017

Long time satisfied customer We have been buying Volvos from Smythe for over 20+ years from the same sales person - when we went in to see a preowned car recently i was stressed t More

by Car Mom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2017 -

Smythe Volvo responded

Yes - Bob has a no pressure approach that is loved by all. Thank you for your many years of business. Enjoy!

November 14, 2017

Overall experience was impeccable... from the way Kyle Jackson communicated to me to the professionalism shown throughout the process. The dealersher looked great and e More

by Marshy 29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nolfe
Nov 14, 2017 -

Smythe Volvo responded

A great looking Volvo in a great looking dealership where everyone is extremely friendly in providing you with an impeccable experience! That doesn't sound like an ordinary dealership and we are not - we are extraordinary! Thanks for noticing and saying so. Enjoy.

November 13, 2017

10 out of 10! Platinum Sales experience Buying a new car can be a pain. But it doesn’t have to be, not with Chris and Smythe Volvo. The whole process was exceptional. Chris made it easy. Can More

by Nepmx
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Nov 13, 2017 -

Smythe Volvo responded

We agree - it doesn't need to be painful to buy a car. Being friendly and knowledgeable is part of that. Thank you for taking the time to review us. Enjoy your new Volvo

Nov 13, 2017 -

Smythe Volvo responded

We agree - it doesn't need to be painful to buy a car. Being friendly and knowledgeable is part of that. Thank you for taking the time to review us. Enjoy your new Volvo!

November 13, 2017

Great Experience at Smythe The team at Smythe is great. Helpful, friendly and knowledgeable. Location is convenient and modern. Will come back for service and for future new veh More

by SummitNJ0007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2017

Efficient, friendly and no pressure Had a great experience leading a 2018 XC90 from Bob Cerza. The whole team was friendly and knowledgeable. The location is convenient; would recommen More

by RLM
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2017 -

Smythe Volvo responded

Its very important to us that we can provide a friendly experience that informs you of all that you need to make a good decision about what beautiful Volvo to lease or buy. Thanks for noticing. Enjoy!

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