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Smythe Volvo

Summit, NJ

4.9
5,746 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,746 reviews

January 09, 2012

I recently made a purchase with Brian and the Smythe Volvo staff and found the entire process painless and enjoyable. Brian and the staff were very knowledgeable and I wasn't made to feel pressured or r More

by bvolk00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gail, Craig Melquist, Sesi Cacoilo, Craig Melquist
Jan 09, 2012 -

Smythe Volvo responded

Thank you for your encouraging words. Great customer satisfaction keeps our customers coming back to Smythe. We are sure that our service department will continue the great experience you recieved with the purchase of your car.

January 06, 2012

Steve Bergamo was the most professional, easy to deal with sales rep I've ever met. He understood what we were looking for, and went the extra mile to earn our business. Steve promptly answered all of More

by twochucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bergamo, Stephen Bergamo
Jan 06, 2012 -

Smythe Volvo responded

We pride ourselves on our Outstanding customer satisfaction. Recommendations from our customers are our best advertising. Thank you for your business!

January 04, 2012

This is my third Volvo with the last two being purchased at Smythe. They are a friendly professional group that make the buying experience painless. Service is top-notch. I recommend without reservation More

by danieltapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin in Sales, Sean in Service
Jan 04, 2012 -

Smythe Volvo responded

We appreciate your loyalty and kind remarks - we look forward to being of service to you now and in the future.

January 04, 2012

I was at Smythe in December 2011 to have a loose steering wheel looked at. My wait was short, the service employees friendly and informative and the fix was simple and done at no charge. The service was done More

by ginadilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
?
Jan 05, 2012 -

Smythe Volvo responded

We are blessed to have customers like you. You give our business a feeling of home when we see your familiar face in the shop or in the showroom. Thank you for your years of loyalty and your kind words.

January 04, 2012

Traveling through town, my tail gate would not shut. I called Smythe to ask if they could take the car in to fix it. Although they were totally booked, they told me to come down and they would take a loo More

by raufranc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Nick Pavano
Jan 05, 2012 -

Smythe Volvo responded

When it comes down to it we are taking care of people and servicing/selling cars. You've got to start with the people. If you take care of people repeat business will follow even if they are just passing through. We appreciate your taking the time to compliment us and maybe someday in the future we can be of service to you again.

January 04, 2012

The guys at Smythe know a lot about cars amd are easy to deal with especially on my tradein. They are not pushy but rather knowledgeable.It was a pleasure to deal with them. More

by metsweeney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Flannagan, Brian Rail
Jan 04, 2012 -

Smythe Volvo responded

We try to always be competitive with our pricing. The price is just an introduction to the Smythe Volvo family. Customer service is the key to a long term customer relationship and that is our goal

December 31, 2011

Chris did an excellent job. He was welcoming and friendly from the minute we walked into the dealership. He showed us everything we needed to know about the car, answered all of our questions and a More

by mwalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen, Chris Henriksen
Jan 02, 2012 -

Smythe Volvo responded

Chris is a long time, valued member of the Smythe team. Thank you for your kind recommendation. We don't sell our customers, we help them make a purchase. This attitude makes Smythe a different place to do business. Wishing you a great 2012!

December 27, 2011

The people that I worked with where extremely knowledgeable, patient, and friendly. They helped me to find the best car to fit my needs. It's refreshing to walk into a dealership where you are gr More

by jas87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bergamo; Brian Gail , Stephen Bergamo
Dec 28, 2011 -

Smythe Volvo responded

Thank you so much for taking the time to let everyone know about your experience. We strive everyday to provide excellent customer service to all who visit Smythe Volvo. Good luck with your new Volvo and have a safe and happy New Year!

December 23, 2011

If you prefer the pressured, haggling approach to buying a car, don't come here. Once my wife decided an S60 was her preferred replacement for a car coming off lease, our buying service referred us to thre More

by denniskennedy01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen, Craig Melquist, Chris Henriksen
Dec 25, 2011 -

Smythe Volvo responded

Your purchase is just the beginning of your experience here at Smythe Volvo. We are sure that you will be just as satisfied with our award winning service department. Have a great Holiday!

December 21, 2011

Smythe's Service Dept remains the best in the business. Sean, Doug & the guys do quality work, on-time and at a reasonable price. They respect thier customers & know how to treat them right. They willingly More

by tm85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Flanigan & Doug McAdam
Dec 21, 2011 -

Smythe Volvo responded

Your family's needs are never a burden for us. Thank you for the kind words. We strive to be the best in the business and it all starts with respecting customers. I hope you have a great holiday.

Dec 21, 2011 -

tm85 responded

Nick...Sorry I forgot to say thanks for your recent efforts. As always, appreciate your help.

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