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Smythe Volvo

Summit, NJ

5.0
6,397 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,397 reviews

May 02, 2014

P.J. Lee P.J. and Gabe were a pleasure to work with. If you are looking for a sales rep,I highly recommend P.J. His knowledge of inventory and vehicle featur More

by 5353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Levy
May 08, 2014 -

Smythe Volvo responded

Thanks Dave, we greatly appreciate you posting about your positive experience here at Smythe Volvo. PJ Lee is the consummate professional whose knowledge of inventory, attention to detail and courteousness is unparalleled. Gabe Levy has many years of experience as a Volvo Manager delivering transparent, detailed and thorough information to his customers. Enjoy your new vehicle and please don't hesitate to contact us for any of your future automotive needs or questions. Safe Driving!

April 29, 2014

Great first experience with Volvo From my initial meeting with Krisitan until I pulled off the lot in my new Volvo, it was a pleasure working with the team at Smythe. To a man, they we More

by rjmdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Melquist, Alex Kattwinkel, Kristian Henriksen
Apr 29, 2014 -

Smythe Volvo responded

Congratulations on the purchase of your new Volvo from us and thank you for the kind words about Kristian and the rest of our team. We've been honored with being awarded Volvo National DealerRater Dealer Of The Year for 2013 & 2014 due to our organization being friendly, professional and approachable at all times. Enjoy your new Volvo for many years to come and please don't hesitate to contact us for any of your future automotive needs. Safe Driving!

April 25, 2014

Dead battery problems Purchased new battery (not at Smythe Volvo) a year ago. Was away from car for 3 months and came home to find battery dead. Doug MacAdam made a house More

by jaybee46223
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Apr 29, 2014 -

Smythe Volvo responded

Thank you for taking the time to post about your positive experience with Smythe Volvo Service. Doug and the rest of Smythe Volvo Service were happy to be of assistance in getting the right battery in your vehicle. Doug Macadam recently eclipsed 30 years of service here at Smythe Volvo. Over that time, he's built up a large following of service customers because he is diligent, friendly attentive and proactive. We look forward to keeping your vehicle running safe and smooth for many years to come. Safe Driving!

April 23, 2014

Volvo XC60 We were very pleased with our experience at Smythe Volvo. We were given the best deal possible and did not have to go back and forth and bargain. Ev More

by mrsmike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 24, 2014 -

Smythe Volvo responded

Thanks for taking the time to write about your recent pleasant experience here at Smythe Volvo. When you are purchasing a vehicle from us, we always provide a friendly, helpful and pressure-free environment for our customers. Getting a great deal and feeling content with the entire purchasing process are hallmarks of the Smythe Volvo tradition. Enjoy your new vehicle and please don't hesitate to contact us for any of your future automotive needs. Safe Driving!

April 20, 2014

Great Volvo dealership After discovering their great service department, I've bought my cars here since 2008. Just purchased a new XC60 yesterday and we were very happy wit More

by btyost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Apr 23, 2014 -

Smythe Volvo responded

Congratulations on the purchase of your new XC60! We appreciate your long term loyalty and you taking the time to post about your positive experience here at Smythe Volvo. Our Service Department has had an extremely high customer retention rate over the years. We attribute that to not only performing excellent service on our customers vehicles but providing equally good interpersonal communication with our customers throughout the entire service process. We are proud to say that level of performance and communication throughout our entire staff is what has led us to being the National 2013 & 2014 DealerRater Dealer Of The Year for Volvo. Enjoy the XC60 and please don't hesitate to contact us for any of your future automotive needs. Safe Driving!

April 19, 2014

Great experience Friendly and knowledgeable. A very positive overall experience. I was recommended to them and I would recommend them to others. I love the car and th More

by Mkautz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
Apr 23, 2014 -

Smythe Volvo responded

Congratulations on the purchase of your vehicle here at Smythe Volvo. We've had many customers who came in as referrals over the years and we attribute that to being hyper focused on customer satisfaction with every single individual that walks through our doors. Enjoy the new vehicle, thanks again for posting your positive experience at Smythe Volvo on here and you can always count on friendly, knowledgeable and attentive service every time you visit. Safe Driving!

April 17, 2014

"Low Tire Pressure" Came in late on a Thursday evening and needed help as the Low-Tire-Pressure light was on, and I was about to head out on a birthday weekend adventure. More

by Pam S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2014 -

Smythe Volvo responded

We hope you had a Happy Birthday and thanks for taking the time to write about your recent pleasant experience at Smythe Volvo Service! Whether its a Low Tire Pressure light, nail in your tire or a flat, we are always here to be music to your ears. Safe driving and we look forward to assisting you with any of your future automotive needs.

April 14, 2014

Smythe Volve & Steve Bergamo - Winning Combination This is the second car I buy from Steve and both times he's made the whole process/experience a breeze. We did 95% of the transaction via email and pa More

by VeroniqueDeblois
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bergamo
Apr 17, 2014 -

Smythe Volvo responded

Congratulations on the purchase of your new Volvo from us. Steve Bergamo's work ethic and attentiveness has built him up a large following of loyal customers over the years. When purchasing a vehicle through Steve, no detail goes overlooked which leads to all of Steve's customers being delivered a seamless and pleasant experience. Enjoy your new Volvo and Steve as well as the rest of the staff of Smythe Volvo look forward to meeting your automotive needs in the near future. Safe Driving!

April 11, 2014

Oil Change Always a pleasant experience with a great loaner program. Would recommend Smythe Volvo to anyone. Recommend using synthetic oil. Smythe lets you buy More

by gredgate
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 11, 2014 -

Smythe Volvo responded

Thank you for taking the time to write about your recent pleasant experience here at Smythe Volvo. Our Service Dept always has an outstanding selection of superb Volvos for you to drive as loaner vehicles. We look forward to the opportunity of keeping your car running safe and sound for many years. Safe Driving!

April 11, 2014

I have purchased cars from Smythe Volvo for many years and I have always had a fair and stress-free purchasing experience with the Smythe team. This purchase was no different and I'm very happy with my n More

by sigitaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 17, 2014 -

Smythe Volvo responded

Congrats on your recent purchase of an XC60 and we appreciate you taking the time to post about your positive experience here at Smythe Volvo. When interacting with our Sales Consultants, guaranteed you will receive a fair and stress-free experience. Our Service Department is also well known for taking great efforts to listen to our customers and give them the personal attention they deserve. Enjoy the smooth riding of the XC60 and we deeply appreciate you recommending the XC60 and Smythe Volvo. Safe Driving!

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