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Smythe Volvo

Summit, NJ

5.0
6,336 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,336 reviews

June 01, 2013

I had a very smooth, professional experience with Kristian at this dealership. He was very knowledgeable about the car I leased and was available to me at every turn. I would recommend this dealers More

by irongate18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
Jun 01, 2013 -

Smythe Volvo responded

Thank you for taking the time to tell us about your experience with Kristian. We pride ourselves on knowing the product better then anyone else and it definitely shows. Enjoy your new Volvo!

May 26, 2013

I fell in love with the Volvo XC70 station wagon and chose Smythe Volvo in Summit, NJ because my daughter works nearby and could come to the dealership with me for moral support. Our salesman, Kristian More

by arhoffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
May 26, 2013 -

Smythe Volvo responded

Kristian has been a wonderful addition to our sales team. His customers experience his his expertise and care in choosing the "right" car. We are glad to hear that you are so pleased with your experience. Thank you for your great review.

May 23, 2013

Just purchased a pre-owned Volvo, the service we received was beyond exceptional. Chris Henrikson made us feel at ease with our purchase, Class Act all the way....Thank You Smythe Volvo! More

by KYasin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rzasa, Chris Henriksen, Alex Kattwinkel
May 26, 2013 -

Smythe Volvo responded

Enjor your "new" pre-owned Volvo. We pride ourselves on our fine selection of gently used Volvo's. We strive to help our customers find the right vehicle to fit their needs. Thank you for purchase and welcome to the Smythe family.

May 21, 2013

Awesome!!! The Best. Easy to work and negotiate with. Service department is the best. Extremely accomodating. My 5th Volvo and i plan to keep buying. More

by Bull5285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Nick Pavano
May 26, 2013 -

Smythe Volvo responded

Thank you for your continued business. Please let us know if there is anyway we can improve your experience. It is very encouraging to hear that we are meeting and exceeding your expectations.

May 14, 2013

Ease of getting the information that I wanted and then executing the sale were extraordinary. The sales professionals have consistently provided outstanding service to me over the years and that's import More

by SigitaZibas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Melquist
May 15, 2013 -

Smythe Volvo responded

People appreciate an easy and professional transaction. We always put our customers first and this is reflected in our many loyal repeat customers like yourself. Thank you.

May 14, 2013

It is a pleasure to lease a car in a low pressure environment with all questions answered in an upfront manner (my current lease is the fourth with Smythe since 2001). An honest presentation of the p More

by jcc1159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen, Alex Kattwinkel, Kristian Henriksen
May 15, 2013 -

Smythe Volvo responded

Thank you for your kind words. Helping our customers choose just the right vehicle is the main goal of our sales department. We are pleased that you feel so comfortable doing business with us. Thanks!

May 06, 2013

On Friday, May 3rd, my Volvo S80 needed servicing for a small thing. Doug MacAdams made the appointment for the car the day before and early Friday morning, on May 3rd, I brought the car in and the repair More

by wrhenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 10, 2013 -

Smythe Volvo responded

You are correct. Doug is a valued employee. Taking care of customers in a friendly and efficient manner is the goal of all our service advisors. Thank you for taking the time to give us this good review.

May 03, 2013

As always, the customer service experience here is outstanding. Nick, along with the entire service staff, has repeatedly gone "above and beyond" to provide the type of treatment that keeps on bring More

by dcwalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
May 10, 2013 -

Smythe Volvo responded

Thank you for this response. Just doing the basic things well is what many customers are looking for. We will always strive to provide this level of service. We'll see you time in.

May 03, 2013

I just moved to U.S. and I've been so lucky to meet on my way, looking for a used Volvo, Mr. Kristian Henriksen and his father Chris. They have been extra kind and nice to me, great professionals. Anyw More

by gremmog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen, Kristian Henriksen
May 06, 2013 -

Smythe Volvo responded

We are very glad that we were able to be part of your move to the US. We do quite a bit of business with people moving to the US due to our close proximity to New York City. If there is any other way we could assist you please let us know. Thank you for your kind words.

May 01, 2013

I purchased my car from Smythe about two years ago, the purchase was a pleasure and I have been sevicing it at Smythe since the day of purchase. The sales staff and service departments are professional, co More

by JACKMAYDICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Pavano
May 06, 2013 -

Smythe Volvo responded

Thank you for continuing to do business with Smythe Volvo. We value all of our customers and know that they are the life blood of our business. If there is ever anything we can do to assist you please let us know.

May 10, 2013 -

Smythe Volvo responded

We truly appreciate your loyalty. It is very rewarding to have customers like you. We strive for and hope to always provide the level of service you have come to expect.

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