Smythe Volvo

Very efficient, friendly service.; they even offered a loaner which I did not need after all because they were so efficient with getting the work completed. loaner which I did not need after all because they were so efficient with getting the work completed. More

I brought my 2001 Volvo S80 T6 in for a diagnosis of a catalytic converter check engine light code. It turns out that my converters are bad. That was not good news, but the good news is the customer servi catalytic converter check engine light code. It turns out that my converters are bad. That was not good news, but the good news is the customer service I received. The dealership performed a multipoint inspection, computer diagnosis and sotware upgrade. I did not expect all the service and assistance I received. Mr. Raso reviewed the results of their inspection of my car with me in great detail and explained my options, what things to look for, what I can expect and what work I should do right away and what things I can postpone. And when I left the dealership I called the Mr. Raso a number of times with questions about all kinds of things regarding my car. He was very patient and extremely knowledgable. I have to admit, I have never received such courteous service in my life. I highly recommend this dealership and especially Mr. Raso in the service department. I definitely recommend this dealership. What a great team and service department. More

Excellent service and quick turn around. Brought the car in without a service appointment and the battery was changed with no problem. Much appreciated. Thanks in without a service appointment and the battery was changed with no problem. Much appreciated. Thanks More

I had a great experience working with Steve on leasing my XC60. He worked with me on pricing, and was not pushy. I would definitely recommend Smythe Volvo. XC60. He worked with me on pricing, and was not pushy. I would definitely recommend Smythe Volvo. More

Excellent customer focused service every time we visit. Tom and Nick went out of their way to welcome us, explain the service and they made sure we were completely satisfied. Tom and Nick went out of their way to welcome us, explain the service and they made sure we were completely satisfied. More

I brought in my 2008 C30 for a "no-crank, no-start" condition, and turned out to be a failed electronic steering column lock. My warranty expired a little over a year ago along with 52,000 on no-start" condition, and turned out to be a failed electronic steering column lock. My warranty expired a little over a year ago along with 52,000 on the clock. I also mentioned that I was a little disheartened being that I just made my last car payment a month ago. I have been with them since the day I bought the C30 and all of it's maintenance and repairs were done solely by them. For me, their honesty and transparency easily earned my full trust that they will always do the right thing. So, even after moving to New York, 25 miles away with another Volvo dealer 5 miles from my house, I still brought my car all the way to Summit, NJ for servicing. And I am a firm believer that loyalty is a BIG Plus. According to Tony, Sean honored the warranty through Volvo Goodwill Policy because of my impeccable service history, solid rapport and unwavering loyalty with them. It really felt good and reassuring that I chose the right place for all my car needs. Every service visit or even a simple inquiring phone call, Sean, Tony, Doug, Tom, Gary, the entire service team genuinely want to provide customers 100% satisfaction consistently, all day...everyday! Thank you Smythe Volvo! More

The team at Smythe Volvo genuinely care and look to solve any service related issues quickly and with a focus on customer satisfaction. I would recommend them without reservation to anyone in need of automot any service related issues quickly and with a focus on customer satisfaction. I would recommend them without reservation to anyone in need of automotive service. Thanks! More

Smythe makes buying a car an adventure and a pleasure. Kevin Flanagan orchestrates a great staff with honesty as a watchword, very unusual for a car dealer. Smythe Volvo reinforces all the great things Kevin Flanagan orchestrates a great staff with honesty as a watchword, very unusual for a car dealer. Smythe Volvo reinforces all the great things about small business that has underpinned the success of this country. The agency makes a great team with Volvo autos, which I have driven for over 30 years. Most of these have been bought from Smythe and serviced there. We had no thought of going anywhere else when deciding to shop for a new car. Kevin Flanagan is a real pro and provides the personal time and attention to encourage a return visit. George King More

On Thursday January 31, I called your dealership in a panic. We had purchased a Volvo last year (we love it), but had a problem opening the trunk. I believe I had groceries that somehow were leaning up panic. We had purchased a Volvo last year (we love it), but had a problem opening the trunk. I believe I had groceries that somehow were leaning up against the mechanism and interfering with the trunk opening. I had an urgent meeting the next afternoon, and needed my laptop (which was locked in the trunk). I was connected to one of your sales man (Steve, sorry, I do not have his last name) who was just wonderful. He tried to walk my husband through a few steps, but when that failed, he set up a service call for first thing in the morning, A few moments later, he called again with another possible solution and it worked. I want to let you know how service like this just fosters our loyalty to your dealership. We have 2 friends that lease Volvos from you, and I made sure that knew of the service we received. Thank you Steve. More

I am giving this rating because my recent purchase of a Volvo XC90 was so smooth and quick, I love the vehicle and I have been a customer at this dealership since 2008. The service on the prior vehicle wa Volvo XC90 was so smooth and quick, I love the vehicle and I have been a customer at this dealership since 2008. The service on the prior vehicle was painless and they went to so much trouble to make sure I was well taken care of regarding any uncovered costs. There is no stress and everyone is incredibly polite. More