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Smythe Volvo

Summit, NJ

5.0
6,327 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,327 reviews

November 17, 2012

As usual, I am treated as a valued customer, with respect and kindness. Everything is done perfectly and every request is honored. I would not buy another kind of car because of the service given at Smythe. More

by sherry g wang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : sherry wang
Nov 17, 2012 -

Smythe Volvo responded

Smythe Volvo is truly blessed to have long term customers like you. Your review and kind words are a great reward for the job we do. Thank you for taking the time to post this message.

November 15, 2012

I stopped by Smythe Volvo without having an appointment . I had a low air pressure tire error and thought I would stop by and get air in my tires. They were very thorough. It turns out I had a puncture in m More

by Hollyhenman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 15, 2012 -

Smythe Volvo responded

Tire repair is usually something you cannot plan for in advance. We try always to leave a little room in the day to handle repairs like this. I’m glad we got you back on the road safely. We’ll see you next time around.

November 12, 2012

Tony and his smythe Volvo team is honest and they provide reliable service. No work was carried without my permission and what they quote is what I payed. This is my experience !! More

by Pedro dos santos
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Nov 12, 2012 -

Smythe Volvo responded

That's what we are for. A thorough explanation goes long way in relieving the stress sometimes associated with auto repair. Thanks for taking the time to post a positive reviews. We'll see you next service.

November 12, 2012

Top notch service as always... lookng forward to shop for new car in spring 2013.. been smythe volvo customer for long time..see you soon- More

by lynchfamily1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick worked with us... top-notch service as always with everyone.., Nick Pavano
Nov 12, 2012 -

Smythe Volvo responded

Simply put that is what we are aiming for. I am glad we were able to deliver this kind of service. Thank you for taking the time to fill out this survey. We'll see you next time in.

October 29, 2012

We are in the middle of hurricane Sandy and your guys called us the night before to be sure we were coming, came in on the day despite weather and were done before noon. Awesome. More

by Laavitabile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Service department in full is awesome! We had Tom but not sure which one so chkd both., Tom Rzasa
Oct 31, 2012 -

Smythe Volvo responded

That's what we are here for. I'm glad it worked out for you. Thank you for taking the time to post a nice review. We'll see you next service.

October 26, 2012

My first visit to Smythe Volvo was a excellent experience, my service advisor was Nick Pavano, very courteous and friendly and knowledgeable about Volvos, I will definitely recommend this dealersh More

by wool948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wooly Charles, Nick Pavano
Oct 26, 2012 -

Smythe Volvo responded

That is the response we want all our customers to have after experiencing our service department. Nick, like all our staff, is a real pro. Thank you for taking the time to post this review.

October 15, 2012

In shopping for a new car, I found the folks at Smythe plenty helpful and pleasant to work with. From the start, I had a candid conversation about making a buying decision within the next week, asking th More

by mi507x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Kattwinkel
Oct 15, 2012 -

Smythe Volvo responded

A helpful and candid sales department and great customer service is exactly how we would like to be known. We appreciate the time you have taken to submit this survey. We are glad you have chosen Smythe Volvo and look forward to seeing you for your first service.

October 15, 2012

I have moved from Summit to CT and I couldn't possibly take my beloved Volvo anywhere else to be looked after. I call ahead for an appointment and always ask for John because I consider him to be an outs More

by Elizabeth Bannister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Prezuhy
Oct 15, 2012 -

Smythe Volvo responded

Thank you. We really are blessed to have a customer like you- truly family. It is always a pleasure having lifelong customers coming into the shop asking to speak with a technician. John is a great tech and person. He's been with us since the late 70's and always manages to stay current with his training. I'll be sure to share this great review with him. We'll see you next service.

October 14, 2012

I have purchased seven (7) new Volvo's over the last 13 years from Smythe Volvo and would not consider another dealership. My first Volvo was purchased at another dealership and there is no comparison. T More

by Deaconhank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Nick Pavano
Oct 15, 2012 -

Smythe Volvo responded

What a testament to the product and our dealership! Seven Volvo's in thirteen years is a pretty good pace. It is rewarding to see customers like you who have purchased multiple Volvos from us. It is a vote of confidence. We are truly grateful for you loyalty and the time you have taken to fill out this survey.

October 10, 2012

Nick took the time to go out with me to my car and explain how to correctly set automatic lights. Also, during service appt., numerous small problems that I was unaware of were fixed, all under warra More

by lissa530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Oct 11, 2012 -

Smythe Volvo responded

That's what we are for. A thorough explanation goes long way in relieving the stress sometimes associated with auto repair. Thanks for taking the time to post a positive reviews. We'll see you next service.

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