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Smythe Volvo

Summit, NJ

5.0
6,324 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,324 reviews

June 11, 2012

This was our second car with Smythe. Fantastic help, exceptionally happy with the price - they did everything they could to get the car with the specification we wanted. More

by willrobertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Melquist
Jun 11, 2012 -

Smythe Volvo responded

Thank you for the kind words. We can't wait to see all of the modifications you make to your red hot C30! If you need any assistance please contact Greg Biunno, who runs our Performance division. We are glad that we were able to locate a car to your specifications. Cheers!

June 08, 2012

What a great crew! I've been having my car serviced at Smythe Volvo for the past seven years and I could not be more thrilled with the quality of the workmanship but moreover their honesty and integrity - More

by dlajamian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Nick Pavano
Jun 08, 2012 -

Smythe Volvo responded

Wow! That is a glowing review. Working with customers like you is very rewarding. Your words and story really give us a good feeling about what we do. It is surprising how many customers we have who live in New York City and choose to do business with us. We are grateful for your business and look forward to seeing you at your next service.

June 08, 2012

I had a wonderful experience with Steve Bergamo! He has made me a lifelong and loyal customer to Smythe Volvo - if you live in the tri-state area and want to buy a Volvo, only go to Smythe! More

by amifish97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bergamo
Jun 11, 2012 -

Smythe Volvo responded

Customers like you are the reason why Smythe has such a loyal customer base. Thank you for your recommendation. Steve is very professional and gives that personal touch that makes his customer experience truly "Outstanding".

June 08, 2012

Nick Pavano worked with me every step of the way on this repair. He was understanding and kept me informed every step of the way. He explained every detail about what repairs had to be done and why (cost an More

by dickens42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Jun 08, 2012 -

Smythe Volvo responded

Communication goes a long way to reduce anxiety when it comes to auto repair. Nick is a good communicator. We appreciate you taking the time to post this review and thank you for your business.

June 07, 2012

I have been buying Volvo wagons and having them serviced at Smythe Volvo since 1986. I am now driving my fifth Volvo from Smythe Volvo. I would not have kept coming back if I had not been pleased with the S More

by JanetDunstan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Jun 08, 2012 -

Smythe Volvo responded

Long established relationships are our best source of advertising. We value you and your business. A lot has changed since 1986 but I like to think that the type of business Smythe Volvo is has stayed the same. Thanks for posting a great review.

June 06, 2012

Great dealership. No pressure, no hassles. Have rolled 9 new cars in about 12 years & will pickup number 10 in a few weeks. Obviously I have good reasons to keep going back. Have never had a bad experience More

by TommyJohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Melquist, Tony Plesh, Nick Pavano
Jun 08, 2012 -

Smythe Volvo responded

That really says a lot. I'm glad you have never had a bad experience with us - that is part of our goal. We want you to feel like we are family as we do you. We appreciate you taking the time to post this review.

June 05, 2012

Nick and the rest of the guys at Smythe have been always very honest and direct about what needs to be done, what costs will be, and how long it will take to get the work done. I trust their opinion and app More

by guidograff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick/Service , Nick Pavano
Jun 06, 2012 -

Smythe Volvo responded

Your positive review is greatly appreciated. Being honest and direct is our simple way of doing business. It gives us repeat business and makes Smythe Volvo a nice place to work. Thanks again and we'll see you at your next service.

June 04, 2012

I had a tire defect and needed a new one on short notice. After attempting to replace it at two national chains closer to my house (neither of which had my tire in stock), I called Smythe. Not only were they More

by mthyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh
Jun 05, 2012 -

Smythe Volvo responded

Thank you for your kind words. This is the message we are trying to get out. Not only do we have factory trained and ASE certified technicians but we are almost always less expensive. I'm glad we could get you back on the road quickly.

June 04, 2012

Overall, it was the best car buying experience I have seen. Our salesman, Tom Rzasa, was outstanding. He did not have to get up and run to a managers or back office every five minutes, like most car deal More

by romeosteve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rzasa
Jun 05, 2012 -

Smythe Volvo responded

We try to make the experience hear at Smythe "Outstanding" and are pleased that Tom was able to exceed your expectations with his knowledge and professionalism. You will find that our service department will display the same level of care and attention to detail. Welcome to the Smythe Volvo family!

June 02, 2012

Courteous, professional and fair. What more can you ask for from a car dealership. My family has always dealt with Tony Plesh and he is outstanding ! More

by S.park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Jun 05, 2012 -

Smythe Volvo responded

Tony is a good one. Customers really like to come back and deal with the same service advisor year in and year out. We appreciate you taking the time to send in this positive response.

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