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Smythe Volvo

Summit, NJ

5.0
6,338 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,338 reviews

April 17, 2012

The best dealer out there!! Friendly staff, always willing to go the extra mile to make you feel welcome and like you are one of the family!! More

by amandaerin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh
Apr 17, 2012 -

Smythe Volvo responded

Thanks for the nice words. We will always try to make our customers feel this way. We'll see you next time in.

April 14, 2012

I have had my car serviced at Smythe for years. I trust them and have had nothing but good experiences. The service team is always informative and patient. My car is aging excellently due to their care. More

by Debbie Bonney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 15, 2012 -

Smythe Volvo responded

Trust is something that takes years to build and in our industry it is a valuable commodity. It is the foundation of our business. Thank you for the kind words.

April 14, 2012

When my husband and I started shopping for a new car, we wanted to find a good car, at a reasonable price, from a trustworthy dealer. We visited several dealers were extremely impressed with Smythe. We work More

by katherinerighi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kattwinkel
Apr 14, 2012 -

Smythe Volvo responded

Thank you for your high recommendation of our dealership! We are happy to learn that you are a satisfied customer whose loyalty we have gained through your positive experiences. We look forward to seeing you in the future!

April 10, 2012

I have had two service visits for two different Volvos. The services were completed in a timely manner. The problems and cost of repairs were explained in good detail, along with the a good explanation of More

by rodgons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Pavano
Apr 15, 2012 -

Smythe Volvo responded

This is great to hear. These are all the points we try to cover when a customer is in for service. Hopefully we can keep these cars on the road for many years to come.

April 10, 2012

Purchased a 2011 XC70 from Smythe. Steve was very patient and helpful with all my questions. He was able to meet the lowest price that I had received through a company sponsored Buying service. The More

by rodgons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bergamo
Apr 11, 2012 -

Smythe Volvo responded

Thank you for your purchase. We are glad that you appreciate Steve's professionalism and courteousy. Building long term relationships is our goal. Welcome to the Smythe family!

April 06, 2012

i have had the pleasure of work with Sean for more then 8-9 years i am on my 3 or forth Volvo, he has been amazing and i can always count on him, i stay with volvo because that is the brand he represents a More

by wtedglynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Flanagan / Kevin Flanagan
Apr 06, 2012 -

Smythe Volvo responded

Ted, Thanks for the kind words. Today worked out well. It was good to be able to get right on your vehicle and get you back on the road. Customers like you make our day better as well. See you next time around, Sean

April 04, 2012

I purchased my first Volvo from Smythe. And it was the first of many satisfying experiences. I kept the first Volvo for more than 20 years and always had it serviced at Smythe. They kept it running i More

by S802006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Nick Pavano
Apr 05, 2012 -

Smythe Volvo responded

What a great Volvo story. We have quite a few Volvo families. Because of safety and reliability, it is a great car to hand down to new drivers. Many times we get to know these young drivers and be a part of their life from their early driving days to when they are handing their Volvos to their children. It is very rewarding. Thank you for taking the time to post your positive experience.

April 03, 2012

I had my car stolen so I needed a car pretty quickly. One of my colleagues recommended I speak with Kevin. Kevin saw me right away. I explained my situation and he was empathetic and helped me consider my More

by ozzie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : 2, Alex Kattwinkel
Apr 03, 2012 -

Smythe Volvo responded

We are sorry that your previous car was stolen. Sometimes situations present themselves that require quick action. Kevin is the consumate professional and treats all of his customers with the same care and dedication that he showed you. Enjoy your new Volvo and by the way, Volvo's are extremely difficult to steal.

March 31, 2012

Brian, and the rest of the crew at the dealership, went above and beyond their normal requirement to get me the car that I wasinterested in purchasing. Everyone is extremely curtious and helpful. Their fri More

by Tempera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gail
Apr 03, 2012 -

Smythe Volvo responded

Loyal customers are what we strive for. Finding exactly the right vehicle is something we take great pride in. We are glad that you enjoyed your experience with us. Thank you for your patronage.

March 31, 2012

From the moment I entered the showroom I felt very comfortable. I was shopping for my first SUV and in the end had been to eight other dealers. Brian was extremely patient with all my questions. I More

by PattKelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gail, Craig Melquist, Stephen Bergamo, Alex Kattwinkel
Apr 03, 2012 -

Smythe Volvo responded

Thank you for choosing Smythe Volvo for your XC60 purchase. The experience you had with Brian will be continued by our award winning service department. We know that you will really enjoy your new XC60.

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