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Smythe Volvo

Summit, NJ

5.0
6,339 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,340 reviews

March 31, 2012

Brian, and the rest of the crew at the dealership, went above and beyond their normal requirement to get me the car that I wasinterested in purchasing. Everyone is extremely curtious and helpful. Their fri More

by Tempera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gail
Apr 03, 2012 -

Smythe Volvo responded

Loyal customers are what we strive for. Finding exactly the right vehicle is something we take great pride in. We are glad that you enjoyed your experience with us. Thank you for your patronage.

March 31, 2012

From the moment I entered the showroom I felt very comfortable. I was shopping for my first SUV and in the end had been to eight other dealers. Brian was extremely patient with all my questions. I More

by PattKelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gail, Craig Melquist, Stephen Bergamo, Alex Kattwinkel
Apr 03, 2012 -

Smythe Volvo responded

Thank you for choosing Smythe Volvo for your XC60 purchase. The experience you had with Brian will be continued by our award winning service department. We know that you will really enjoy your new XC60.

March 28, 2012

The Sales and Service Professionals at SMYTHE Volvo are the BEST! The customer service is always EXCELLENT - You will be pleased when you purchase and/or service your Volvo at this dealership! The shop are More

by Joyce L. Martinsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh
Mar 29, 2012 -

Smythe Volvo responded

That is a great endorsement. We work hard to really be the best and I'm glad that you've had the experience you did. We will continue to stay focused on delivering this kind of service.

March 27, 2012

At Smythe Volvo, I feel that I matter. I am greeted by name, and the greeting is sincere. The staff are genuinely disappointed that there has been a malfunction with my automobile and that I am inconve More

by lawrencehposner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 28, 2012 -

Smythe Volvo responded

When I look back over some of our responses to reviews like yours, they sometimes look repetative. But the truth is the truth. We are blessed to have customers like you. You really are like family or a close friend. We hope to always maitain our relationship with you as we have in the past.

March 27, 2012

Ever since I bought my S80 in 2005, service at Smythe has been first-rate. The employees are courteous and helpful. My car is always ready at the requested hour. I couldn't be more pleased. More

by fmerick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 28, 2012 -

Smythe Volvo responded

Thank you for your kind words. We strive to have all our customers come away with the same experience. We'll see you next service.

March 27, 2012

i have been a customer of Smythe since 1999 and have leased and/or purchased four (4) S80's during this time. There are certainy other Volvo dealers closer to my office, however I choose Symthe becuase More

by jamesfrank38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Melquist, Tony Plesh, Nick Pavano
Mar 27, 2012 -

Smythe Volvo responded

We know that many of our customers go out of their way to deal with us. We very much appreciate this and try to go out of our way to provide an Outstanding experience. Thank you for your patronage over the years.

March 24, 2012

Smythe made us feel welcome and important as customers from the first time we contacted them. Steve Seargent welcomed us at the door for our first appointment and immediately showed a sincere and genuine More

by 3 Cees + 1 Vee Bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2012 -

Smythe Volvo responded

Thank you for your great recommendation. Steve is a valued member of our team and takes great pride in his high level of customer satisfaction. Your "Smythe Experience" will continue when you deal with our top notch Service department as well. If you ever see any room for improvement please don't hesitate to let us know. Thanks again.

March 24, 2012

We have bought at least twelve Volvos from Smythe, over a period of about 20 years. (We give our old ones to our children.) We have been consistently happy with every aspect of Smythe, from buying the car, t More

by sally c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Nick Pavano
Mar 25, 2012 -

Smythe Volvo responded

I have to say that Smythe Volvo has some terrific customers. Yes we have challenges sometimes but with customers like you providing us with feedback like this it really helps us to be better at what we do. It helps us to know we are doing a good job. Its a good cycle. Thank you.

March 22, 2012

The excellent service of Smythe Volvo started when I couldnt start my car and Doug came to my house to 'unstick' the ignition. When he arrived, he told me that he had already ordered the part, based on More

by hilaryt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug
Mar 22, 2012 -

Smythe Volvo responded

It is great to hear you had an experience like this with us. This is how we want all of our customers to feel. I'm glad the brake issue was resolved well. We look forward to taking care of all your Volvo needs in the future.

March 22, 2012

This is our fourth Volvo from Smythe and we could not be any happier with the service from the entire team. From the onset, Smythe Volvo went out of the way to make the us feel secure in the car and the dea More

by Robjd924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Mar 23, 2012 -

Smythe Volvo responded

Thank you for your business over the years. Chris is a valued member of the Smythe team and treats all of his customers with the same care and attention that you received. He is a true professional, who does the very best he can for his customers. The new S60 is a truly exceptional car, enjoy!

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