Smythe Volvo

Smythe Volvo is what a car dealership should be. That is, a collection of talented individuals working together for your benefit. They have successfully found the formula that leaves you the customer with th a collection of talented individuals working together for your benefit. They have successfully found the formula that leaves you the customer with the feeling that they won’t rest until your concerns or problems have been successfully dealt with. This past week, I was once again reminded why I have purchased or leased all 4 of the Volvos I’ve driven over the past 30 plus years from Smythe. My current lease is almost up on my 2010 XC60, and I had an inspection by the leasing bank’s representative scheduled for Monday 3/12. It was Thursday morning 3/8 and I had just become aware the evening before that my sunroof wouldn’t open. I called the Service Department and spoke to Doug to see if they could just sneak me in on Friday, so that someone could take a look at the sunroof so that I had a story for the inspector on Monday. Not only did they get me in, but they were also able to perform a scheduled 30,000 mile service and do some other previously unknown warranty work, in preparation for my inspection. They were also able to provide me with a loaner car at such short notice. I cannot say enough about the entire Smythe Volvo family. The Service Department is top notch. But it doesn’t stop there. Smythe Volvo stands behind the product that they sell. In fact, when we took possession of our 2010 XC60 three years ago, we had some issues. The model was brand new and had some growing pains. We had the vehicle in and out of the shop on a few occasions early on and the Service Dept determined that there were some software problems that were just beginning to surface in the model line and did their best to solve them. Unrequested, Sean Flanagan & Craig Melquist arranged to replace our vehicle with a new one. To this day, I’m still impressed that their pride in their product drove them to do the right thing, without even being asked. I currently am driving a 2006 S40 with over 100,000 miles. I am confident that Smythe Volvo will help me to keep my car on the road and provide me with another pleasant purchasing experience once I decide to trade up. More

Very positive experience. Dealer answered all questions. Very positive experience. Dealer answered all questions. Very convenient location. I would recommend the dealer and the salesman again. Great ca Very positive experience. Dealer answered all questions. Very convenient location. I would recommend the dealer and the salesman again. Great car. Definitely enjoy. Terrific experience. More

I have dealt with Smythe Volvo in Summit, NJ and Craig Melquist for many years. He is the best, so easy going, confident and knows what he does and does it with ease. The entire STAFF at Smythe is SO CO Melquist for many years. He is the best, so easy going, confident and knows what he does and does it with ease. The entire STAFF at Smythe is SO CONFIDENT and SURE of their work and has only ever treated me with kindness and respect. Those in the Service Dept. go above and beyond to see to my needs and I am very thankful for them. When you go to a dealer where the SAME people have been for years, you know that this has to start at the TOP and work its way down. Kevin, Shawn and Mr. Flanagan have built a top notch dealership that continues nothing but the BEST> I would not think of ever going anyplace but Smythe and using Craig Melquist. Every dealership should be run as well as this one. Pattie Friend More

Work was done fast and with good quality. Nick explained everything in details, and gave good tips how to avoid problems with the car in the future. Staff is friendly and professional. Overall experience is everything in details, and gave good tips how to avoid problems with the car in the future. Staff is friendly and professional. Overall experience is great. Thank you. More

I Have been dealing with Smythe Volvo for over 20 years and have never had a bad experience in service or sales. We started using them for service though we had purchased our first Volvo from a different and have never had a bad experience in service or sales. We started using them for service though we had purchased our first Volvo from a different dealer. They are a pleasure to do business with. More

The service was prompt. I brought car in early in the morning and the repair was done in about an hour - as promised. The staff was exceedingly friendly and cooperative in fulfilling my needs. When I wen morning and the repair was done in about an hour - as promised. The staff was exceedingly friendly and cooperative in fulfilling my needs. When I went to leave , the worker drove my car to the door and handed me the keys. It doesn't get better than that! More

I have been receiving the same excellent service at Smythe since 1977 when I bought my first Volvo.Most impressive has been the accuracy and reliability of their service department. My present Volvo is Smythe since 1977 when I bought my first Volvo.Most impressive has been the accuracy and reliability of their service department. My present Volvo is a 2001 model that is being "kept alive" by Smythe's service team. Now in retirement and on a fixed income a new Volvo is a big consideration for me. However, Smythe Volvo and the quality of their service department will be a strong factor in my decision. More

Had a quick service on my Volvo, service department was friendly, and was out of there within 30 minutes on a saturday morning. I even was showed the part that needed repair. Thanks Nick. friendly, and was out of there within 30 minutes on a saturday morning. I even was showed the part that needed repair. Thanks Nick. More

I had a great experience working with Smyth Volvo. Brian was a great sales man. I appreciate how he gave my husband and I space to make our decision without being pushy like most dealers. We are extremely was a great sales man. I appreciate how he gave my husband and I space to make our decision without being pushy like most dealers. We are extremely happy with the experience and the car we purchased! More

Brian greeted us as we walked in the door. He was very knowledgeable about all of the features and availability of the car model we were interested in buying or leasing. Without any pressure at all, he cl knowledgeable about all of the features and availability of the car model we were interested in buying or leasing. Without any pressure at all, he clearly explained all of our options, including financing, and he determined what vehicles could be supplied within our timeframe. We are very happy with the choices that we made. The XC 90 we purchased exceeded our expectations in style and features, and most especially space since we were "downsizing" from a large SUV. More