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Smythe Volvo

Summit, NJ

5.0
6,642 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 1,253 service reviews

September 30, 2025

My front tire's sudden encounter with a road hazard in led to my most recent unscheduled, but outstanding visit with Smythe Volvo of Summit, NJ. The result, a large flap of the tire's sidewall, which scr More

by Bettania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santiago Piriz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2025

Once again, I would like to reiterate my high praise of Patrick McLaughlin, who has been my liaison in the service department at SMYTHE VOLVO in Summit, New Jersey. I have the utmost confidence in him an More

by ljanegranite8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Smythe Volvo responded

Thank you for taking the time to share such kind words. We’re grateful for your continued trust and so glad to hear that your experiences with our service team have built lasting confidence and rapport. We truly value your loyalty to Smythe Volvo Cars and look forward to serving you for many years to come.

September 10, 2025

Jessica was amazing to work with and made everything so easy! I really appreciate her kindness and helping me in a time of need / urgency! More

by jabalest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

After a less than stellar experience a few years back with my XC60, I decided to return and give this dealership a chance on my 1 old XC40 that needed a standard 10K mileage tune-up. I booked the appoint More

by ajfitzer
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Shannon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2025 -

Smythe Volvo responded

Hello, Your feedback is important to us. We would like the opportunity to speak with you about your experience with our Service Team regarding your recent appointment, the availability of loaner vehicles, and the level of communication and customer care you received. When you have a moment, please reach out to us directly so we can discuss this. Thank you, Smythe Auto Group

August 18, 2025

Jessica and this dealership went above and beyond to help me with my tire. Thank you so much!!! Excellent customer service!! More

by Njmomof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Smythe Volvo responded

We’re glad to hear your experience at Smythe Volvo Cars was exceptional! Our team takes pride in going above and beyond to provide excellent service, and it’s great to know your visit went smoothly. We truly appreciate your feedback and look forward to assisting you again.

July 27, 2025

Doug McAdams is the best service provider for the past 30 years. Love him! He’s a true professional in so many ways. Always is looking out for my best interests. My family and I trust him with our lives. Tha More

by Danhajjar13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Smythe Volvo responded

Great review! Thank you for these kind words toward Doug and please know we could not agree with you more. We appreciate you taking the time to share your experience and we appreciate your business.

July 19, 2025

I recently brought my Volvo in for its 40,000-mile maintenance service and had the pleasure of working with Doug, whose exceptional customer service truly made the experience outstanding. From the mom More

by Izzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2025 -

Smythe Volvo responded

I'm pleased that your 40,000-mile maintenance service was such a positive experience at Smythe Volvo. Our team is dedicated to maintaining this level of care and attention. Your feedback motivates us greatly.

July 16, 2025

Patrick has been my liaison with Smythe Volvo Service three times in the past six months. It is difficult for me to emphasize just how helpful, professional, knowledgeable, and exceedingly pleasant Patr More

by ljanegranite8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Smythe Volvo responded

We're glad to hear that our team has been exceptional in their service. Thank you for sharing your experience at Smythe Volvo.

July 11, 2025

Jessica was wonderful yesterday explaining my service options clearly. I will certainly be back to Smythe. More

by pharmawisdom01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

Smythe Volvo responded

It's great to hear our team provided you with clear service options. Thank you for your visit to Smythe Volvo.

July 02, 2025

Second to none. This is the staple of Volvo dealerships if not dealerships in general. Jess, Mark and the entire team are fantastic. If not for them I would not b More

by ej2099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Smythe Volvo responded

Thank you from all of us at Smythe Volvo. It's wonderful to hear that our team excelled in providing a satisfying experience.

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