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Smythe Volvo - Service Center

Summit, NJ

4.9
1,249 Reviews

1,249 Reviews of Smythe Volvo - Service Center

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May 02, 2023

I had a great experience working with Todd. He was kind and informative. He communicated promptly my vehicle's diagnosis and also let me know when the service was completed. He explained everyt More

by Shawnda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Smythe Volvo responded

Communication is so important in the service department. Todd is an excellent communicator and a strong member of our service team Thank you for choosing Smythe Volvo to have your car serviced.

April 16, 2023

Every staff member I spoke to, walked by, encountered in any way offered assistance or answered my questions or said simply hello. My visit was informative, pleasant and quick. More

by MONETTAMOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
Apr 23, 2023 -

Smythe Volvo responded

This is the atmosphere we strive to maintain throughout our entire business. Our service department does a fantastic job at this. Thank you for this fantastic review and these kind words for Mark Terry. We appreciate your business.

April 15, 2023

I always have a great experience at Smythe Service and never feel like they do unnecessary repairs. More

by Sandra Gover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Smythe Volvo responded

Your experience is one we strive to provide to all of our customers in the service department. Thank you for taking the time to post this wonderful review.

April 07, 2023

Dina was outstanding! Our 2015 Volvo xc60 had an unexpected problem and with her usual fantastic customer focus, Dina found a way to get the car serviced and back the same More

by MATTHEW.AVIGLIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Apr 23, 2023 -

Smythe Volvo responded

This is an awesome review! Dina is great and thank you for pointing it out. She’s a strong member of our service department. Thank you for choosing Smythe Volvo.

March 31, 2023

Dina is really awesome! She keeps you informed while your car is being serviced so you aren’t hot with any surprises when you pick up your car. More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Apr 23, 2023 -

Smythe Volvo responded

Dina is great. Thank you for taking the time to share your experience of Dina and our service department. We look forward to seeing you the next time around.

March 31, 2023

un ecxelente servicio ya que estan atentos a resolver nuestras inquietudes y ayudarnos en todo. More

by David H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Smythe Volvo responded

Mark es genial y gracias por tomarse el tiempo para compartir su experiencia de nuestro departamento de servicio. Apreciamos tu negocio.

March 31, 2023

Mark Terry is professional and went above and beyond to insure that I would have my vehicle back in an amble time. Thank you!!! More

by Nic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Smythe Volvo responded

Hey, thank you for taking the time to share your experience of Mark and our service department. We appreciate your business.

March 21, 2023

While we have not bought a car from Bob at the Volvo dealership, We have purchased 5 cars from Bob in the past. We are still driving three of them. Bob was so good we kept coming back to him. You More

by Vickie
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Smythe Volvo responded

What an awesome review! Five cars from Bob and three you're still driving. Bob is a terrific sales person and we are fortunate to have such loyal a kind customers. Thank you for choosing Smythe Volvo.

March 10, 2023

Great customer service and prompt workmanship. Pleasure to deal with. They really care about the unique needs of their customers. Thanks! More

by mblanco101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Diken
Mar 13, 2023 -

Smythe Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 28, 2023

This Volvo dealership provided me with an amazing experience. Quick and hassle free customer service. More

by malcolm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Padilla Jr
Mar 01, 2023 -

Smythe Volvo responded

Thanks for sharing your thoughts about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

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