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Smythe Volvo - Service Center

Summit, NJ

4.9
1,240 Reviews

1,240 Reviews of Smythe Volvo - Service Center

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February 28, 2023

This Volvo dealership provided me with an amazing experience. Quick and hassle free customer service. More

by malcolm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Padilla Jr
Mar 01, 2023 -

Smythe Volvo responded

Thanks for sharing your thoughts about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

February 23, 2023

I had a service appointment. Tom was very professional and took care of my car really quick. Communicated wonderfully. More

by Jennifercmorales96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Smythe Volvo responded

Thanks, Jennifer, for sharing about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

February 23, 2023

Great customer service experience with Tom. He explained everything in detail All expectations were met. More

by Magnanimous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Smythe Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Smythe Volvo, we look forward to having you as one of our valued customers for many more years to come!

February 20, 2023

He is very knowledgeable and friendly. He kept us very much informed about car all the time More

by Samanthameltzer95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Smythe Volvo responded

Thank you for taking the time to share your feedback with us, Samantha. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 16, 2023

I've been coming to Smythe Volvo for years and have always received superb service. The staff is always professional. More

by Safiya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Feb 16, 2023 -

Smythe Volvo responded

Safiya, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 16, 2023

While traveling on vacation, my XC 90 broke down. I had my car towed to Smythe Volvo and spoke with the Service Manager Regina Krauza. Regina quickly determined the car had a serious issue. She provi More

by trmcgilvray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Braeden
Feb 17, 2023 -

Smythe Volvo responded

Thanks for sharing your thoughts about your experience with Regina and our service team here at Smythe Volvo. We're glad that we were able to help and that you were able to enjoy your vacation. We appreciate your business!

February 10, 2023

Having your car worked on is very stressful- especially when you’re waiting for the bill. I’ve trusted SMYTHE for several years now and I’ve never had a problem with either their facility, loaner cars, ser More

by Connollyhdalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Smythe Volvo responded

Dalton, Thank you so much for your excellent review! We are so glad that David had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smythe Volvo to be a positive one. Please don't hesitate to reach out if you need anything else.

February 09, 2023

Always a pleasure to work with. Any issues are dealt with quickly and professionally. Regina and Dina are a delight :) More

by NS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Feb 10, 2023 -

Smythe Volvo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo.

February 03, 2023

Tom Coward was very professional! He took the time to explain what services were to be done. Answered all my questions. Work was complete and done on time. Great experience! Wou More

by ack golfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

Smythe Volvo responded

Thanks for sharing your experience with Smythe Volvo. Tom and our team appreciate your business and hope to see you again soon!

January 31, 2023

Amazing service! !! Mark Terry is very knowledgeable and knows how to make a service experience a pleasant one. I highly recommend this service center to all Volvo ow More

by Vanecata19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Smythe Volvo responded

Vanecata, We are very happy to hear Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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