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1,240 Reviews of Smythe Volvo - Service Center
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January 30, 2023
Excellent service, fast, reliable, I recommend this dealership and Mark’ service without question. My experience was great. dealership and Mark’ service without question. My experience was great. More
by rossanauessugui
Employees Worked With
January 28, 2023
While I was frustrated that the control screen was black and unable to be rebooted (making driving my car anything but safe or easy, not to mention very cold), I was extremely happy with Mark Terry. As soo and unable to be rebooted (making driving my car anything but safe or easy, not to mention very cold), I was extremely happy with Mark Terry. As soon as he got on the phone and heard my situation, he was terrific. He offered to have my car picked up (I ended up driving as I had to get to a meeting) and was ready for me when I arrived at the dealership with a loaner car. He stated in communication with me and updated me on my car’s status. I picked it up this morning and everything seems to be working fine. While I’m honestly a bit disappointed with the fact that the car malfunctioned, that’s a Volvo issue, not a Smythe issue. More
by Kfree
Employees Worked With
January 28, 2023
I came for the first time and the service was excellent and fast. Clear communication and good results. and fast. Clear communication and good results. More
by Sammi.greene
Employees Worked With
January 27, 2023
Mark is excellent. He has a can-do attitude, follows up, communicates clearly, and really puts the customer first. After this kind of service experience, I’ll definitel He has a can-do attitude, follows up, communicates clearly, and really puts the customer first. After this kind of service experience, I’ll definitely be reaching out once my lease is up this summer. More
by Lrcolcord
Employees Worked With
January 26, 2023
Great crew. Friendly. Efficient. Client service oriented. Responsive. Got my car to me on time! I have nothing but good things to say about this dealership Friendly. Efficient. Client service oriented. Responsive. Got my car to me on time! I have nothing but good things to say about this dealership. More
by JK
January 24, 2023
The customer focus and knowledgeable employees make for a positive experience for the customers if this dealership. positive experience for the customers if this dealership. More
by Mfialcowitz
January 23, 2023
Great service, great explanations as of what the problem is. And very professional. Mark is very good !! is. And very professional. Mark is very good !! More
by Mannyhenriquez22
Employees Worked With
January 21, 2023
Whole experience from leasing to serve/maintenance has been pleasant and flawless. Highly recommend Smythe Volvo. Dina in the service department has been exceptional and exemplifies a great customer s been pleasant and flawless. Highly recommend Smythe Volvo. Dina in the service department has been exceptional and exemplifies a great customer service rep More
by GOLFINGINNYC
Employees Worked With
Dina Thomson
January 19, 2023
Thomas went above and beyond to ensure our Volvo break of issue was resolved. Thank you! issue was resolved. Thank you! More
by Jb
Employees Worked With
January 19, 2023
This was my first time working with Dina and she was friendly, knowledgeable, and attentive. I really appreciated that Dina ensured I fully understood my options, kept me posted on timing, and was clear friendly, knowledgeable, and attentive. I really appreciated that Dina ensured I fully understood my options, kept me posted on timing, and was clear on next steps. Truly enjoyed working with Dina and he an overall great experience. More
by Sarah
Employees Worked With
Dina Thomson
