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Smythe Volvo - Service Center

Summit, NJ

4.9
1,234 Reviews

1,234 Reviews of Smythe Volvo - Service Center

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October 08, 2022

David was a blessing helping me in service. A very fine example of customer service! More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Diken
Oct 09, 2022 -

Smythe Volvo responded

Thank you for the kind words for David and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 03, 2022

David was amazingly accommodating and The job was done way sooner than expected because he pushed the maintenance through. Thank you thank you! More

by Stephanieswalsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Smythe Volvo responded

Thank you for choosing Smythe Volvo. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 29, 2022

David and team did an amazing job, they were great communicators and addressed my issue with extreme care and professionalism. Can’t thank them enough. More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Smythe Volvo responded

It has been a pleasure serving you, Patrick. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smythe Volvo; we look forward to having you as a valued customer for many years to come.

September 27, 2022

Doug is a phenomenal worker! He is extremely knowledgeable which makes working with him very easy. He cares a lot about his customers More

by Nparlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Smythe Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 22, 2022

We have been with Smythe Volvo for last 15 years because they treat you like family. More

by Robjd924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Sep 23, 2022 -

Smythe Volvo responded

Thank you for continuously choosing Smythe Volvo. We truly appreciate your business and look forward to having you as one of our valued customers for many more years to come!

September 10, 2022

Doug was extremely professional and helpful. It was the best car service experience I’ve had by far from start to finish. Doug went the extra mile to make sure the process was smooth and efficie More

by opmead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Smythe Volvo responded

Thank you for choosing Smythe Volvo, your feedback and rating mean a lot to us. We're glad Doug was able to help, and we hope to see you again!

September 10, 2022

What a delight to have the car washed! And Doug was so helpful when he reached out to advise me on the additional tires that needed work. Very professional and courteous. More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David (technician)
Sep 12, 2022 -

Smythe Volvo responded

We appreciate your business, Peter, and our team looks forward to serving you again soon!

September 09, 2022

Easy communication and great to deal with. Hard to find anything that is a negative, any question of problem was quickly resolved. More

by cjlazarko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francine O'Donnell, Dennis Hynes, David Diken
Sep 12, 2022 -

Smythe Volvo responded

Thanks for sharing your thoughts about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

September 02, 2022

Dealership is amazing. The service center staff, Sue, is top notch. She was willing to help and also got the work done in a timely fashion. She went above and beyond to hel More

by Ashina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue
Sep 04, 2022 -

Smythe Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo.

August 31, 2022

David was extremely helpful, courteous and knowledgeable. I appreciated his upbeat attitude and smile! Thank you! More

by Lva9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Smythe Volvo responded

Thank you for your business and this review. We're happy to hear David was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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