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Smythe Volvo - Service Center

Summit, NJ

4.9
1,240 Reviews

1,240 Reviews of Smythe Volvo - Service Center

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August 18, 2022

Smythe is close to my home and the valet service was/is tremendous. The service was top notch, the timing was great (exceeded my expectations), and the service Advisor (Sue) was amazing. More

by Nfernandez1166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Shakil
Aug 25, 2022 -

Smythe Volvo responded

Thank you for the excellent review and for the 5-star rating! We're happy to hear that Sue exceeded your expectations and provided you with a top notch experience. Thanks again for visiting Smythe Volvo.

August 18, 2022

I am very grateful of you guys finding the issue with my suv and was able to fix it More

by shaun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Shakil
Aug 25, 2022 -

Smythe Volvo responded

Thank you for the excellent rating, Shaun! We're grateful for your business and we're glad we were able to figure out the issue and get you back on the road.

August 12, 2022

Always committed to delivering the best customer service around! Very responsive and extraordinary deep knowledge of cars. More

by Kevbodnar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Smythe Volvo responded

The best customer service around, thank you. We are fortunate to have such a strong service department full of very knowledgeable people. Thank you for choosing Smythe Volvo to service your car and thank you for this great review.

August 12, 2022

My Volvo was serviced on time and within the estimated cost. Sue the service advisor performed her role in a professional and competent manner. More

by dtimmer244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Shakil
Aug 16, 2022 -

Smythe Volvo responded

On time and no surprises that’s how every service appointment should be. We are glad that Sue provided you with the level of service she did. Thank you for your five star review for the Smythe Volvo service department.

August 11, 2022

Sue provided great service and was proactive and helpful in her communication, making sure we had a positive experience which we did. More

by alxspodak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Shakil
Aug 16, 2022 -

Smythe Volvo responded

It is wonderful that you had a positive experience with Sue. We appreciate you taking the time out of your day to give Sue and the Smythe Volvo service department a five star review.

August 11, 2022

Always an easy and efficient experience working with Doug and Scott. Super knowledgeable and extremely professional! More

by Gabrielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mitchko
Aug 16, 2022 -

Smythe Volvo responded

Doug is very knowledgeable and professional. We appreciate you taking the time to compliment Doug this way. Thank you for choosing Smythe Volvo to service your vehicle.

August 09, 2022

Very glad to have leased two Volvos from this dealership. Recently we had to bring in our XC40 for warranty service and Mark couldn’t have been nicer. Assisted with a rental car for my mom and even showed he More

by 2017ExplorerLemon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Smythe Volvo responded

Two Volvos, thank you!. We appreciate your loyalty and your kind words for Mark, our service department, and Smythe Volvo.

August 06, 2022

Very courteous; Kept me updated during the service of my car. My car was clean when I picked up More

by nagendrakumar04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Shakil
Aug 16, 2022 -

Smythe Volvo responded

A service advisor and sales person working together for a service appointment is a great thing to say. Thank you for this five star review.

August 06, 2022

Dealing with Dina is the best experience for anyone with as many issues with this car that I have had. She keep clear and constant communication the whole way. More

by seth.r.luke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Aug 16, 2022 -

Smythe Volvo responded

Dina is a great communicator and a great person. We appreciate you posting this review and we appreciate your business.

August 05, 2022

Excellent service politeness car returned clean Very helpful with set up I highly recommend Doug More

by easychair2023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Smythe Volvo responded

Doug is great and thank you for saying so. We appreciate your business.

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