Back

Smythe Volvo - Service Center

Summit, NJ

4.9
1,239 Reviews

1,239 Reviews of Smythe Volvo - Service Center

Sort by
June 10, 2018

These guys are the best! I brought my '99 V70 in for a repair & routine maintenance. Later in the day, Tom Coward called to tell me the car needed more (expensive) wor More

by lawrencehposner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bergeron
Jun 10, 2018 -

Smythe Volvo responded

To us a family dealership needs to mean more than a reflection of who owns the business - its a place where you feel like your treated like and part of our family. The Smythe Volvo family. Thanks for giving us the opportunity to help you and your family over many years we truly appreciate it. Enjoy your beautiful (and cool) new Volvo V90!

June 06, 2018

A breath of fresh air! Yearly car service on my five year old Volvo. Had the absolute pleasure of working with Dina Thomson at Smythe Volvo. She was friendly, informed, th More

by Carol K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Jun 06, 2018 -

Smythe Volvo responded

We agree - Dina is a gem! Thanks for letting us service your Volvo and for taking time to let people know about your experience.

June 06, 2018

My Luxury Volvo XC90 Deserves Luxury Details During my first visit to Smythe Volvo, I noticed the professional pinstriping on some of the cars in the showroom. I was introduced to Andres Gomez, w More

by SGL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Gomez, Dennis Jeffers, Brian Gagliardi
Jun 06, 2018 -

Smythe Volvo responded

Yes - we are very fortunate to have such a great detail department. Thanks for saying so and of course for you business. Enjoy your beautiful new Smythe Volvo XC90 Inscription!

May 30, 2018

Always great! Always go above and beyond! Very helpful and very fast service. Had my car ready as soon as I needed it. Best dealership I've ever gone to! Highly rec More

by Samantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 30, 2018 -

Smythe Volvo responded

Being the best dealership ever is what we strive for! Thanks for you business and taking the time to let others know about our award winning service team!

May 25, 2018

Always a great job Needed some software updates on my car. Appreciated the opportunity to drive a XC90 loaner. The car wash was unexpected and greatly appreciated. Th More

by gredgate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2018 -

Smythe Volvo responded

Quick and easy are two key ingredients to a great service experience that we like to provide in abundance. Thanks for letting people know - we appreciate your business and your time!

May 24, 2018

Happy customer When it comes to great customer service Smythe Volvo's Service department knows how to deliver. The building is updated and gives a feeling of qualit More

by Volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Dina Thomson, Michael Watson
May 24, 2018 -

Smythe Volvo responded

Regina's award winning team is the backbone of our business and its because of their singular focus on customer service. Thanks for doing business with us and for taking the time to let others know about your experiences with us.

May 22, 2018

Great service I currently have a Ford and have always loved the service Smythe Volvo provided to me. I called to see if they would service my Ford and they could. I More

by MargheritaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson
May 22, 2018 -

Smythe Volvo responded

Whether it one dollar or one hundred thousand dollars we treat both you and your money the way we'd want our own treated. Mike is a great example of how great customer service should be done. Thanks for the opportunity and for your business.

May 08, 2018

Car Service Regina and Dina took excellent care of my car with professional and FAST service. I highly recommend this location for servicing your car - the team More

by Mkate22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
May 08, 2018 -

Smythe Volvo responded

Dina and Regina (and our whole team as well) like to be the ones to take car of your car and give you time to take care of everything else in life.... like enjoying it! Thanks for the opportunity to help and for taking the time to review us.

April 28, 2018

Doug is great! Doug is a consummate professional and always goes the extra mile to make sure my vehicle and I are well taken care of. He is a real asset to the ste More

by DrBecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2018 -

Smythe Volvo responded

We agree, Doug is a great compliment to our business who treats our customers like family and takes care of their Volvo's like they were his own. Thanks for taking the time to let others know.

April 17, 2018

Consistently excellent service Sometimes, you look for a "deal." Sometimes, you look for "value" or quality service. At Smythe, you consistently get excellent service. They treat More

by brcancio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Apr 17, 2018 -

Smythe Volvo responded

We like to treat you the way we'd like to be treated and Dennis's approach embodies our philosophy. Thanks for taking the time to let us know. Enjoy!

...
65
...