Smythe Volvo - Service Center

Service Department ROCKS They really went out of their way to help me out this week. My AC quit in the middle of a New Jersey heat wave when I was about ready to leave for a They really went out of their way to help me out this week. My AC quit in the middle of a New Jersey heat wave when I was about ready to leave for a drive up to Maine. Michael and the Department Manager, Regina, demonstrated exemplary service to help me in my near "emergency". I will purchase my next car from Smythe, and continue to use their service as I have for more than 4 years. More

Knowledgeable and very friendly staff Every time I wen to the service department, I could see Dennis Jeffers in the first place and he has always been friendly even I was just buying parts Every time I wen to the service department, I could see Dennis Jeffers in the first place and he has always been friendly even I was just buying parts for my car. I recently did a service for my XC60 2015 T6, and he was the person I was speaking with. Actually I asked him a number of questions regarding Volvo USA services, and he explained me a lot and was very helpful. He is indeed very knowledgeable. Of course, I am very happy for the services provided by the technician. More

Excellent service for used car Bought a used C30 from Smythe Volvo. Car is in excellent shape but there was an issue with a/c compressor. I took it to the dealer and they replaced i Bought a used C30 from Smythe Volvo. Car is in excellent shape but there was an issue with a/c compressor. I took it to the dealer and they replaced it for free. No hassle at all. I will continue to take my car to Smythe Volvo for service. More

Pleasant service The service people at Smythe Volvo are very nice. They're friendly and helpful, and they are always a pleasure to deal with. Top notch! The service people at Smythe Volvo are very nice. They're friendly and helpful, and they are always a pleasure to deal with. Top notch! More

Always easy - great dealership From a great lease experience to the most helpful and courteous service department, i know I’ll be part of the Smythe Volvo family for years to come! From a great lease experience to the most helpful and courteous service department, i know I’ll be part of the Smythe Volvo family for years to come! More

Wonderful Mike Watson! Please be sure to visit Mike Watson. There is no question he cannot answer. His knowledge, expertise, and efficiency are superior. As an owner of a Please be sure to visit Mike Watson. There is no question he cannot answer. His knowledge, expertise, and efficiency are superior. As an owner of a 1991 Volvo, Mike treated my car with the utmost care. My mother brought in her 2001 Volvo as well. We both had the pleasure of working with Mr. Watson. During our contacts, he distinguished himself himself as highly motivated and caring about our vehicles. As my vehicle is older, Mike assured me that my car has a lot of vitality still left and that my car was in the best possible hands. Mr. Watson exhibits dedication to the automotive profession and a drive to be the best. He is an accomplished leader in his field and was always willing to answer questions and help in any way possible. My mother and I were both pleased with our experience. Mike Watson's work was exemplary. Whenever Mike is asked a question, his answers show a depth of understanding. Throughout our interactions, Mike demonstrates compassion and a genuine interest in getting to know his customers as a family. Mike Watson is a competent and caring professional who is a credit to the Smythe Volvo Dealership. He approaches his job with enthusiasm and a drive to make a difference. When you visit the Smythe Volvo Dealership in Summit, NJ, ask to speak with Mike Watson...you'll be glad you did! More

Service representative was outstanding, knowledgeable and helpful. Service was done on time and complete. We were in for 100,000 mile service. We will be bac representative was outstanding, knowledgeable and helpful. Service was done on time and complete. We were in for 100,000 mile service. We will be back again. More

Amazing experiece I was so grateful as I brought my car in on the wrong day by accident and the wonderful technician, Michael Watson, added my car to the days inspectio I was so grateful as I brought my car in on the wrong day by accident and the wonderful technician, Michael Watson, added my car to the days inspection list and made sure one of my tires which was dangerously damaged was repaired. I could not thank Mike enough as I saw the facility was so busy and he took extra time and care to ensure my at was safe and I received the services necessary. More

Great job by Doug. Doug at Smythe Volvo saved me, I had a broken A/C during a heat wave. I came into the dealership with no appointment and explained I was going on a fa Doug at Smythe Volvo saved me, I had a broken A/C during a heat wave. I came into the dealership with no appointment and explained I was going on a family trip the next day.Doug made time for my car and somehow got the A/C fixed! Amazing Service! More