1,234 Reviews of Smythe Volvo - Service Center
Happy customer When it comes to great customer service Smythe Volvo's Service department knows how to deliver. The building is updated and gives a feeling of qualit When it comes to great customer service Smythe Volvo's Service department knows how to deliver. The building is updated and gives a feeling of quality. Good communication and speedy to have my vehicle done. I would absolutely recommend this dealership to anyone, and plan to continue servicing my Volvo with Regina's team at Smythe. More
Great service I currently have a Ford and have always loved the service Smythe Volvo provided to me. I called to see if they would service my Ford and they could. I I currently have a Ford and have always loved the service Smythe Volvo provided to me. I called to see if they would service my Ford and they could. I went and Michael treated me with white glove service. He was attentive, told me how long the service would take ( and he was spot on!), he washed my car, walked me out, and pulled it up front for me when finished. He truly went above and beyond and make me feel important even if I was not driving a Volvo. I would highly recommend this facility. More
Car Service Regina and Dina took excellent care of my car with professional and FAST service. I highly recommend this location for servicing your car - the team Regina and Dina took excellent care of my car with professional and FAST service. I highly recommend this location for servicing your car - the team is friendly and knowledgeable. More
Doug is great! Doug is a consummate professional and always goes the extra mile to make sure my vehicle and I are well taken care of. He is a real asset to the ste Doug is a consummate professional and always goes the extra mile to make sure my vehicle and I are well taken care of. He is a real asset to the stellar Smythe Volvo team. More
Consistently excellent service Sometimes, you look for a "deal." Sometimes, you look for "value" or quality service. At Smythe, you consistently get excellent service. They treat Sometimes, you look for a "deal." Sometimes, you look for "value" or quality service. At Smythe, you consistently get excellent service. They treat you fairly, with respect, professional; they treat you like family. No "up-selling." Dennis Jeffers was my most recent point-person. Outstanding. Listened to my queries, noted everything. All the work was completed on time or even early. In addition, I must add that Smythe (& Dennis, specifically) helped me over the phone a week prior, when I was about 2 hours away with a low Oil light. I had no idea where to pour the oil and Dennis walked me through it without judgment. No doubt about it--our next Volvo will be bought at Smythe. More
Great service, friendly staff, good price! Excellent customer service, very friendly and a good price! Dennis Jeffers helped me. He is service advisor and did a great job! I would like to recom Excellent customer service, very friendly and a good price! Dennis Jeffers helped me. He is service advisor and did a great job! I would like to recommend this service center, because I have never seen such a great place before! More
Best Service Anywhere! Smythe Volvo/Tom went above and beyond to solve my vehicles issues to the point that they replaced the rings and then replaced the entire motor. Unhe Smythe Volvo/Tom went above and beyond to solve my vehicles issues to the point that they replaced the rings and then replaced the entire motor. Unheard of service! Thank you Tom!!! More
Reset computer, unlocked valet modeand fixed on call feature Dina, Regina and the service team at Smythe Volvo are excellent. I went in on two separate occasions for my brand new XC90 and they helped me immedia Dina, Regina and the service team at Smythe Volvo are excellent. I went in on two separate occasions for my brand new XC90 and they helped me immediately. Both issues I tried to troubleshoot at home on my own for lengthy amounts of time but I was out the door at Smythe in less than 30 minutes. Best service I have ever had with a car. More
EXCELLENT CUSTOMER SERVICE!!! Both Doug MacAdam and Lisa Soccaddato provided excellent customer service. Due to a scheduling change, I was unable to get to the car dealer before th Both Doug MacAdam and Lisa Soccaddato provided excellent customer service. Due to a scheduling change, I was unable to get to the car dealer before they closed to pick up my car and return the loaner. They arranged to deliver my car and take the loaner after they closed. They went above and beyond to accommodate me. I thank them and your company so very much! More
Tire Flat; Wheel Damage Recently, I damaged my front-right tire and wheel on a pothole. At the time I purchased my 2010 Volvo C30, I also purchased a tire and wheel insurance Recently, I damaged my front-right tire and wheel on a pothole. At the time I purchased my 2010 Volvo C30, I also purchased a tire and wheel insurance package from Smythe Volvo. All told, this is probably my fifth or sixth damaged tire and second or third damaged wheel in four years. In all such cases, my service advisor, Doug MacAdam, has nimbly and effectively handled the appropriate repairs, including making all arrangements with the insurance plan provider. He has made this process not only seamless, but easy for me as a customer. Thank you! More