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Smythe Volvo - Service Center

Summit, NJ

4.9
1,239 Reviews

1,239 Reviews of Smythe Volvo - Service Center

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April 15, 2018

Best Service Anywhere! Smythe Volvo/Tom went above and beyond to solve my vehicles issues to the point that they replaced the rings and then replaced the entire motor. Unhe More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Smythe Volvo responded

We try to put ourselves in your shoes and work from there. Thanks for the opportunity and for your business. Tom has been with us for over 25 years and is a big part of our success. Enjoy!

April 15, 2018

Great service, friendly staff, good price! Excellent customer service, very friendly and a good price! Dennis Jeffers helped me. He is service advisor and did a great job! I would like to recom More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Apr 16, 2018 -

Smythe Volvo responded

There is no better recommendation than that of a satisfied customer! Thank you for giving us the opportunity to help and for the compliments for Dennis - we agree, he's a gem!

April 11, 2018

Reset computer, unlocked valet modeand fixed on call feature Dina, Regina and the service team at Smythe Volvo are excellent. I went in on two separate occasions for my brand new XC90 and they helped me immedia More

by Mkate22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Apr 11, 2018 -

Smythe Volvo responded

Our award winning service team is second to none. We've always been focused on this because our founder, Sean Flanagan, started as a mechanic in Ireland and learned that gaining trust in service gains trust for life! We've been fortunate enough to keep that tradition alive. Thanks for your business.

April 09, 2018

EXCELLENT CUSTOMER SERVICE!!! Both Doug MacAdam and Lisa Soccaddato provided excellent customer service. Due to a scheduling change, I was unable to get to the car dealer before th More

by Apalma215
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2018

Tire Flat; Wheel Damage Recently, I damaged my front-right tire and wheel on a pothole. At the time I purchased my 2010 Volvo C30, I also purchased a tire and wheel insurance More

by kellernw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Smythe Volvo responded

This is great to hear. Thank you for taking the time to share your experience. Doug is a real professional and consistently makes our customers happy. I'm glad to hear you had the wheel and tire coverage. The warranty plans we offer can really make life less stressful when the unexpected happens. Seamless and easy that's fantastic. Thanks again.

April 06, 2018

Decades of excellent service Since buying my first car ( a used red 242 DL) in 1976, until today my family and I have owned at least one (and up to five) Smythe Volvo(s). During t More

by Jonathan Bick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Smythe Volvo responded

Mr. Bick, you are family to us at Smythe Volvo. Customers like yourself make our jobs so rewarding. Thank you for your kind words and your recommendation.

March 30, 2018

Appreciate it Honest, down to Earth and professional. Mike is a good guy; anyone can see that. His service was much more timely than other experiences that I have h More

by Antc2382
Recommend Dealer
Yes
Employees Worked With
Michael Watson
Mar 30, 2018 -

Smythe Volvo responded

Mike is a great addition to our veteran service team - and equally focused on providing great customer service. We appreciate your business.

March 30, 2018

Always friendly I always get fast and friendly service when I visit Smythe Volvo. Dennis was great. Knowledgeable and friendly every time I come in. Delivered car as More

by Echesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Mar 31, 2018 -

Smythe Volvo responded

Fast and Friendly - two challenges that we are happy to meet! Thank you for your continued business. We very much appreciate it.

March 29, 2018

Service with a smile Whether it is A regular scheduled maintainence or a pesky information light issue Doug Mac Adam always finds the time to lo listen and arrange a quick More

by kgulbish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Smythe Volvo responded

Doug is an institution at Smythe Volvo - he's worked with us for over 30 years. Co-workers and customers love him alike. When you think of true service professionals he always comes to mind. Thanks for letting us know.

March 12, 2018

Excellent service! Always excellent service! No surprises. Dennis is a pleasure to work with. Pricing is reasonable considering it is a dealership. I'm even considering More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Mar 12, 2018 -

Smythe Volvo responded

Service is the backbone of our business. Our founder, Sean Flanagan, started out as a mechanic in Ireland. Before immigrating to the US he already realized how important service is to the long term relationships we have with our customers. Since coming here he imbued this focus in our culture. Thanks for noticing and for your business.

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