Smythe Volvo - Service Center

Decades of excellent service Since buying my first car ( a used red 242 DL) in 1976, until today my family and I have owned at least one (and up to five) Smythe Volvo(s). During t Since buying my first car ( a used red 242 DL) in 1976, until today my family and I have owned at least one (and up to five) Smythe Volvo(s). During these four decades Smythe Volvo has rendered excellent service. I recommend Smythe Volvo without reservation. More

Appreciate it Honest, down to Earth and professional. Mike is a good guy; anyone can see that. His service was much more timely than other experiences that I have h Honest, down to Earth and professional. Mike is a good guy; anyone can see that. His service was much more timely than other experiences that I have had. I will consistently go back. More

Always friendly I always get fast and friendly service when I visit Smythe Volvo. Dennis was great. Knowledgeable and friendly every time I come in. Delivered car as I always get fast and friendly service when I visit Smythe Volvo. Dennis was great. Knowledgeable and friendly every time I come in. Delivered car as promised, clean and on time. Definitely recommend this dealership. More

Service with a smile Whether it is A regular scheduled maintainence or a pesky information light issue Doug Mac Adam always finds the time to lo listen and arrange a quick Whether it is A regular scheduled maintainence or a pesky information light issue Doug Mac Adam always finds the time to lo listen and arrange a quick result. Never have to wait days for an appointment and many times it has been taken care of the same day. Now that’s what a call service! More

Excellent service! Always excellent service! No surprises. Dennis is a pleasure to work with. Pricing is reasonable considering it is a dealership. I'm even considering Always excellent service! No surprises. Dennis is a pleasure to work with. Pricing is reasonable considering it is a dealership. I'm even considering bringing my non Volvo vehicle for service there. More

White glove service Today was my first visit for service to Smythe. Being from out of state I am always cautious - but today Michael took care of our needs effortlessly. Today was my first visit for service to Smythe. Being from out of state I am always cautious - but today Michael took care of our needs effortlessly. The car was ready on return and overall I had a great experience - and I never write reviews. So thank you to Michael and to Smythe for an easy Friday service. Cheers More

Wonderful dealership with excellent service. I have been using Smythe Volvo since 1997. I have never had such wonderful dealings. Both times I purchased my Volvo’s, I was never pressured. It was I have been using Smythe Volvo since 1997. I have never had such wonderful dealings. Both times I purchased my Volvo’s, I was never pressured. It was quite a surprise when I was left alone to decide what I wanted to purchase. Every other car dealership we visited just pressured us and would not stop. When I purchase another Volvo, I wouldn’t think of any dealership but Smythe. It’s the best! The service is excellent and they always fix my problem and I never have had the same problem again. Volvo’s are very reliable but every once in awhile there may be a repair needed. I have always been treated very well. They explain the need for repair very well and always take care it in a timely and friendly manor. More

Even when something goes wrong, Smythe does it right. I recently had my XC90 in for a scheduled service. Unfortunately, something odd occurred which required attention at my home very shortly after I got I recently had my XC90 in for a scheduled service. Unfortunately, something odd occurred which required attention at my home very shortly after I got back. I placed one call to Michael and he immediately put me in contact with Regina. Everything that followed was efficient and exceptional. From Anthony and Bryan coming to attend to the problem, to delivering me a car to use for the weekend. When my car was returned to me, It looked as good as the day I picked it up! This is why we choose to return to Smythe. Exceptional is the norm. I look forward to many more years of servicing my XC90 and our eagerly awaited XC60, which hopefully will arrive in the next two weeks! Thanks for everything. More

Consistently Great Service This time it was Michael Watson...but my comments would apply to any of Smythe's great service team. A particularly evil NYC pot hole turned my 201 This time it was Michael Watson...but my comments would apply to any of Smythe's great service team. A particularly evil NYC pot hole turned my 2010 C70 into a low-rider by destroying the right front suspension... tie rod, a-arms...it even broke the macpherson strut, plus two wheels and tires. A flat bed left the car in Symthe's lot in the wee hours of a Sunday morning. Obviously unscheduled, Mike still had the car into a service bay to estimate the damage by the end of Monday. He worked diligently with the insurance adjustor to have the claim approved and settled within a couple days. And had the car back in my hands by Thursday of the following week. The only "wait" was for parts, and for the wheel refinishing. Oh, and he squeezed in a 105k service while he was at it. Thank you to the entire Smythe team for the absolutely terrific service, which is a major reason this is the fifth car I've purchased from Smythe. More

Excellent Service Every Time Smythe Volvo is absolutely the best Volvo dealership in the North Jersey area that I've been to. The Service department is such an absolute pleasure Smythe Volvo is absolutely the best Volvo dealership in the North Jersey area that I've been to. The Service department is such an absolute pleasure to deal with. The staff is friendly, courteous, understanding and go above and beyond to make sure that I am happy with the service and ensure my vehicle is back to the way it should be. Dina Thomson is my usual Service Advisor and she is fantastic. She listens to everything, understands the issues going on with my car and ensures that my vehicle is taken care of at the highest level. She is absolutely amazing and goes the extra mile for her customers each and every day. I can't thank her enough for all of her help and all of the things she has done to help me with my vehicle. In addition, Dennis and Regina in the Service Department are helpful as well and have in a time crunch have made accommodations to be sure to fit my car in for service before a trip or a vacation. This is what excellent service looks like day and day out. Every time I visit, my service expectations are always exceeded and the level of service is unlike any Volvo dealer I have been too. More