1,234 Reviews of Smythe Volvo - Service Center
Tom is the best! As usual, Tom provided me with excellent service. After having some issues with one of the rear seat belt airbag system in my S60, Smythe technicians As usual, Tom provided me with excellent service. After having some issues with one of the rear seat belt airbag system in my S60, Smythe technicians were able to diagnosis the problem and fix it without charge. Tom kept me informed of the progress of the work and was instrumental in getting the work repaired without charge. Tom also provided me with an excellent loaner car which I was allowed to keep overnight until my car was repaired. More
Always helpful and polite. Recently we had one of our Volvo’s in for service and even though within a week I had to go back three times, ( no fault of Smyths ) Doug made the pro Recently we had one of our Volvo’s in for service and even though within a week I had to go back three times, ( no fault of Smyths ) Doug made the process and headache of the car smooth. Not only did I show up without an appointment the first time, was he so helpful in having my car looked at and assessed as whether I should drive it or leave it with them. Safety and customer service is always put first. Normally I would always have an appointment. More
I wish all of my services experiences could be like Smythe From calling for an appointment to pickimg up my car I am treated like a truly valued customer! Always very friendly and never pushing unnecessary wo From calling for an appointment to pickimg up my car I am treated like a truly valued customer! Always very friendly and never pushing unnecessary work! More
Lifesaver I own a 2012 XC60. Needless to say....never had the battery changed and today was the day it decided to crap,out. At 4pm no less. With a couple of I own a 2012 XC60. Needless to say....never had the battery changed and today was the day it decided to crap,out. At 4pm no less. With a couple of prayers and persistence I got it to start. Called and spoke to Doug Mac Adam. He graciously told me to come in even though I live in Bridgewater and that he would get a Tech to stay and check to see if it was indeed the battery and possibly replace. Thank you Doug and Casey for your compassion and promptness in fixing my car. A battery was what it needed. Thanks again for making my day. More
repair Great experience - quick and professional. This is the third Volvo I've owned and always impressed with Smythe for their professionalism and attention Great experience - quick and professional. This is the third Volvo I've owned and always impressed with Smythe for their professionalism and attention to detail. More
As usual, excellent. Service is quick and reliable, and the waiting area comes equipped with WiFi, coffee, and snacks. (It is also very comfortable!) I unfortunately had t Service is quick and reliable, and the waiting area comes equipped with WiFi, coffee, and snacks. (It is also very comfortable!) I unfortunately had to reschedule two times before I ended up getting to Smythe this time, but it was no problem at all. More
Fantastic Service I had to get multiple services taken care of for my XC90, and the car essentially felt brand new when I came back to pick it up. The service was time I had to get multiple services taken care of for my XC90, and the car essentially felt brand new when I came back to pick it up. The service was time efficient and all work was well-explained. I was even given a status update via phone from the service adviser. I was surprised to find that I was also provided with a few discounts to help lessen the bill. I felt like my experience at Smythe was like working with a dedicated partner. I highly recommend this dealership! More
Above and beyond!!!! While I've come to expect superb service from Smythe, I needed to write what I experienced today. My soon to be 9 year old, who lives and breathes S While I've come to expect superb service from Smythe, I needed to write what I experienced today. My soon to be 9 year old, who lives and breathes Soccer has a game today which required a certain jersey. After searching our cars and our house, we couldn't find his backpack...then we remembered that we used a Smythe loaner while we were having our car serviced last weekend. - We had left his backpack in the trunk of the loaner! - Needing the jersey, I emailed everyone I ever dealt with at Smythe, realizing that it was a Sunday, I figured it was a lost cause. - this was not the case! I heard from both Kevin and Sean Flanagan and they worked together to get to their location, open it, find the loaner and our son's backpack! - Guys, you saved the day! ON A SUNDAY! Volvo has their slogan "For Life"...which I get...but I want you guys to know, you have a customer For Life, as well. - Thanks for everything! More
INCREDIBLE SERVICE I received service for my fuel pump that had been misdiagnosed as my gas tank by a 'reputable' repair shop. Smythe really rolls out the red carpet for I received service for my fuel pump that had been misdiagnosed as my gas tank by a 'reputable' repair shop. Smythe really rolls out the red carpet for its customers. Communicating with me every step...even letting me know of other concerns. Dina Thomson/#2629 was so knowledgable and courteous. This is only service i would expect for someone buying a new car from their lot...not the 2nd owner of a 2004 Volvo S80. I told them...I know what i wanna be 'when i grow up'! A NEW model Volvo owner. Thank you Dina... thank you Smythe for making a scary and costly repair...smooth and affordable. It pays to go with the dealer... they KNOW their Volvo! Hey!! That's kinda catchy! 🤣🤣 More
Service was outstanding Our Service manager Doug McAdam was outstanding. We had a headlight die, he stayed after normal hours to help us out. We appreciate they way we are t Our Service manager Doug McAdam was outstanding. We had a headlight die, he stayed after normal hours to help us out. We appreciate they way we are treated each time we work with him and Smythe. More