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Smythe Volvo - Service Center

Summit, NJ

4.9
1,234 Reviews

1,234 Reviews of Smythe Volvo - Service Center

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October 19, 2017

Tom is the best! As usual, Tom provided me with excellent service. After having some issues with one of the rear seat belt airbag system in my S60, Smythe technicians More

by GfromChatham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2017 -

Smythe Volvo responded

Tom is exemplary in treating people the way he'd like to be treated himself. Thanks for letting other's know about one of our many Smythe Volvo treasures!

October 12, 2017

Always helpful and polite. Recently we had one of our Volvo’s in for service and even though within a week I had to go back three times, ( no fault of Smyths ) Doug made the pro More

by Regina Gabriel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2017 -

Smythe Volvo responded

Doug is a true gem - and we appreciate you saying so. Thank you for taking the time to post a review. we're glad we could help!

October 11, 2017

I wish all of my services experiences could be like Smythe From calling for an appointment to pickimg up my car I am treated like a truly valued customer! Always very friendly and never pushing unnecessary wo More

by Kgrady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Keppler (Tech) also gets a 5 Star for the great job on the car, Dennis Jeffers
Oct 12, 2017 -

Smythe Volvo responded

Dennis and Casey - they are a hard working pair that reflects real teamwork and care. Thanks for noticing.

October 11, 2017

Lifesaver I own a 2012 XC60. Needless to say....never had the battery changed and today was the day it decided to crap,out. At 4pm no less. With a couple of More

by kgulbish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician-Casey
October 10, 2017

repair Great experience - quick and professional. This is the third Volvo I've owned and always impressed with Smythe for their professionalism and attention More

by MARY g MACY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson
Oct 10, 2017 -

Smythe Volvo responded

quick and Professional - hallmarks of a service department that wants to show respect for the customers. We're glad we are that. Thanks for the review!

October 09, 2017

As usual, excellent. Service is quick and reliable, and the waiting area comes equipped with WiFi, coffee, and snacks. (It is also very comfortable!) I unfortunately had t More

by paulmlimperopulos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Watson
Oct 09, 2017 -

Smythe Volvo responded

Quick and Reliable - that's what we shoot for in every experience at Smythe Volvo! Thanks for taking the time to let people know.

October 07, 2017

Fantastic Service I had to get multiple services taken care of for my XC90, and the car essentially felt brand new when I came back to pick it up. The service was time More

by Justin MacPherson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2017 -

Smythe Volvo responded

Having a dedicated partner makes your life easier and helps you enjoy your Volvo more - this is what we strive for every day. Thanks for taking your time to let people know.

October 01, 2017

Above and beyond!!!! While I've come to expect superb service from Smythe, I needed to write what I experienced today. My soon to be 9 year old, who lives and breathes S More

by dbartiromo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Smythe Volvo responded

We've all been in the same spot and hoped for someone to go out of their way to help - glad we were able to do that. Thank you for your loyalty and for taking the time to write a review about us. Hope your son had fun at soccer!

September 29, 2017

INCREDIBLE SERVICE I received service for my fuel pump that had been misdiagnosed as my gas tank by a 'reputable' repair shop. Smythe really rolls out the red carpet for More

by LMexicott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
September 28, 2017

Service was outstanding Our Service manager Doug McAdam was outstanding. We had a headlight die, he stayed after normal hours to help us out. We appreciate they way we are t More

by Matt Brauner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2017 -

Smythe Volvo responded

Doug is a gem! Staying to help a customer is just something he does and never hesitates to do so. Thank you for you many years of business - its very much appreciated.

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