1,240 Reviews of Smythe Volvo - Service Center
Top-notch customer service The team at Smythe went above and beyond to help us with a timely maintenance issue, ensuring that safety and family are more important than anything The team at Smythe went above and beyond to help us with a timely maintenance issue, ensuring that safety and family are more important than anything else. Highly recommend this dealership and their 5-star team. More
40k service I had an excellent customer experience and my car was very well taken care of. Mike was very thorough and very patient in explaining what had to be I had an excellent customer experience and my car was very well taken care of. Mike was very thorough and very patient in explaining what had to be done and in listening to my questions and concerns. Christian and Anthony were just a pleasure. My car is running so much better and I appreciate the attention to the little details - Mike remembered the touch up paint and even did the touching up for me. Any my car was nicely cleaned this time. THANK YOU VERY MUCH! More
Excellent Work Andreaus did excellent work applying the pin stripe detailing to our car. He also followed up by buffing out some scratches on the trunk of the car. Andreaus did excellent work applying the pin stripe detailing to our car. He also followed up by buffing out some scratches on the trunk of the car. So friendly and the whole team is focused on total customer satisfaction. I also purchased touch-up paint to have on hand for the car. More
Doug MacAdam Was Great I had a broken moonroof and Doug took the time to look the problem over and gave me advice not to let it splinter more, or the cost might be double. I had a broken moonroof and Doug took the time to look the problem over and gave me advice not to let it splinter more, or the cost might be double. He let me suggest a duct tape solution. My moonroof was fixed at the quoted price. Thanks Doug! More
Service Department is fantastic I just had the best service experience of my life. The service department employees at Smythe are knowledgeable and responsive and go out of their wa I just had the best service experience of my life. The service department employees at Smythe are knowledgeable and responsive and go out of their way to help out. More
Sales and Service are excellent Buying the car was a very good experience with Paul Leary. My first regular service was handled very professionally by Mike Watson. When I had a que Buying the car was a very good experience with Paul Leary. My first regular service was handled very professionally by Mike Watson. When I had a question about one issue, Mike referred me to Regina, the Service Manager, The issue was handled easily and quickly. Actually, we got more service than we ever expected regarding the issue. Andreas in the Body Dept. has been so great to work with regarding some detailing on the car. So far, we could not be happier. The car is a joy to drive. More
Tom is the best! As usual, Tom provided me with excellent service. After having some issues with one of the rear seat belt airbag system in my S60, Smythe technicians As usual, Tom provided me with excellent service. After having some issues with one of the rear seat belt airbag system in my S60, Smythe technicians were able to diagnosis the problem and fix it without charge. Tom kept me informed of the progress of the work and was instrumental in getting the work repaired without charge. Tom also provided me with an excellent loaner car which I was allowed to keep overnight until my car was repaired. More
Always helpful and polite. Recently we had one of our Volvo’s in for service and even though within a week I had to go back three times, ( no fault of Smyths ) Doug made the pro Recently we had one of our Volvo’s in for service and even though within a week I had to go back three times, ( no fault of Smyths ) Doug made the process and headache of the car smooth. Not only did I show up without an appointment the first time, was he so helpful in having my car looked at and assessed as whether I should drive it or leave it with them. Safety and customer service is always put first. Normally I would always have an appointment. More
I wish all of my services experiences could be like Smythe From calling for an appointment to pickimg up my car I am treated like a truly valued customer! Always very friendly and never pushing unnecessary wo From calling for an appointment to pickimg up my car I am treated like a truly valued customer! Always very friendly and never pushing unnecessary work! More
Lifesaver I own a 2012 XC60. Needless to say....never had the battery changed and today was the day it decided to crap,out. At 4pm no less. With a couple of I own a 2012 XC60. Needless to say....never had the battery changed and today was the day it decided to crap,out. At 4pm no less. With a couple of prayers and persistence I got it to start. Called and spoke to Doug Mac Adam. He graciously told me to come in even though I live in Bridgewater and that he would get a Tech to stay and check to see if it was indeed the battery and possibly replace. Thank you Doug and Casey for your compassion and promptness in fixing my car. A battery was what it needed. Thanks again for making my day. More