1,234 Reviews of Smythe Volvo - Service Center
service i was getting frustrated with past experiences at smythe and after speaking with tina and regina all of my concerns were handled with aplomb. I'm grat i was getting frustrated with past experiences at smythe and after speaking with tina and regina all of my concerns were handled with aplomb. I'm grateful to dennis and regina for being respectful of my time and for being straightforward with information and communication. regina, tina, and dina are all down to earth compassionate workers who really helped me with everything. im now happy to return to smythe volvo instead of dreading it :)) More
Great service Doug McAdam and Tina Dewald made this process very easy. I came in for a tune up and was out in an hour. Best yet, they gave me a guest pass to the Eq Doug McAdam and Tina Dewald made this process very easy. I came in for a tune up and was out in an hour. Best yet, they gave me a guest pass to the Equinox gym next door, so I spent my time working out, hitting the sauna, and enjoying a smoothie.as an aside, John from Equinox was awesome too. Smythe Volvo is awesome. More
oil change and general service At 141,000 miles the Service Department continues to keep my vehicle performing in optimal condition; keeping me well informed and always pleasant. T At 141,000 miles the Service Department continues to keep my vehicle performing in optimal condition; keeping me well informed and always pleasant. The service is always personal, friendly, and efficient. It is the reason why I always return. More
Service The Service Dept. at Smythe Volvo is excellent. They treat each car that comes in as if it is their own. The work to be completed on my car was exp The Service Dept. at Smythe Volvo is excellent. They treat each car that comes in as if it is their own. The work to be completed on my car was explained to me so I understood what they were going to do. It is always a pleasure to go to Smythe Volvo to purchase or service the car. More
great service on my 2010 xc60 Service always exceeds my expectations at Smythe. Both of our cars are Volvos. Time for our 95,000 service. Dennis explained what needed to be done Service always exceeds my expectations at Smythe. Both of our cars are Volvos. Time for our 95,000 service. Dennis explained what needed to be done and suggestions on what could wait. A very good experience. More
Great Service! My service advisor, Doug MacAdam, makes owning a car at Smythe enjoyable. He's always quick (and happy) to help, and he does so completely. I apprecia My service advisor, Doug MacAdam, makes owning a car at Smythe enjoyable. He's always quick (and happy) to help, and he does so completely. I appreciate his help as a customer. More
Amazing salesman and service My car was scratched by an inconsiderate individual in a parking lot.. Chris was able to accommodate my schedule and the service person buffed out t My car was scratched by an inconsiderate individual in a parking lot.. Chris was able to accommodate my schedule and the service person buffed out the scratch without a problem. More
Always great service Great service! Always have my car ready very quickly and in time for when I need it. Very nice and help me with anything I need to make sure my car is Great service! Always have my car ready very quickly and in time for when I need it. Very nice and help me with anything I need to make sure my car is in great shape. Always go above and beyond! More
Service Visit Resulted In Leasing My New XC60 Inscription I was in the Volvo dealership for service on my XC90 and as I waited I decided to go upstairs for a test drive on the XC60. It had been four years sin I was in the Volvo dealership for service on my XC90 and as I waited I decided to go upstairs for a test drive on the XC60. It had been four years since I purchased my XC90 and all the staff was new. Initially I felt passed around, almost as if no one wanted to assist me. I was eventually assigned to Bob Cerza who sensed my discomfort and proceeded to explain the Volvo process to me. Bob advised that at Volvo they try to keep the customer with the same sales rep for the customer's convenience and since my sales rep was no longer available, I was assisted by Bob. At that point, I felt so much better. Needless to say, Bob was amazing. He has years of experience, he made me feel so comfortable and made it clear that there was no stress or pressure and he would move at my pace. He also has a great sense of humor. After several hours and a test drive I leased my new XC60. Thanks Bob for your professionalism and I will be back for a refresher course on how everything works. More
Service Department Outstanding! Smythe Volvo never disappoints! I bought my VolvoXC60 from Smythe in October of 2014. Each time I have brought my car in for any type of service, th Smythe Volvo never disappoints! I bought my VolvoXC60 from Smythe in October of 2014. Each time I have brought my car in for any type of service, the employees in the Service Dept have always been outstanding. I mostly speak to Tina on the phone (she is personable and very understanding). Tina has consistently helped me to get my car in/out on time, without any disruption to my life! Additionally, when I pick up my car, the service person/tech always takes the time to explain to me the work that has been done. I would highly recommend Smythe Volvo for not only the purchase of a new vehicle but also for any follow-up maintenance that may need to be done. It is unusual to find a dealership that exceeds in both areas of sales and service! And...lest I forgot, I LOVE that the service dept washes my car before I pick it up. This just makes my day! Nancy O'Brien Madison, NJ More