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Smythe Volvo - Service Center

Summit, NJ

4.9
1,252 Reviews

1,252 Reviews of Smythe Volvo - Service Center

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November 11, 2017

Excellent Service Every Time The team at Smythe Volvo have always delivered excellent service to me and my family for over 12 years. The first car that we bought from Smythe Volv More

by T Castellone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Dina Thomson
Nov 11, 2017 -

Smythe Volvo responded

We know the value our customers put on reliable service and so we do everything we can to provide it. Thanks for taking time to review us and for your many years of business.

November 10, 2017

Satisfied customer Excellent staffs. Dennis is courteous and knowledgeable. He goes an extra mile to satisfy a client. I am always at peace knowing that my car is servi More

by Gousse124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Robert MacMillan
Nov 10, 2017 -

Smythe Volvo responded

Dennis and our service team will always go the extra mile! Thanks for the review. enjoy!

November 10, 2017

Top-notch customer service The team at Smythe went above and beyond to help us with a timely maintenance issue, ensuring that safety and family are more important than anything More

by volvo2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2017 -

Smythe Volvo responded

Its easy to shine when everything is working the way it should - when things don't is the real test. That's where we try to go that extra mile to make sure you know we are here to help you regardless of what happens. Thanks for the compliment and for you business.

November 07, 2017

40k service I had an excellent customer experience and my car was very well taken care of. Mike was very thorough and very patient in explaining what had to be More

by TLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian and Anthony, Michael Watson
Nov 07, 2017 -

Smythe Volvo responded

Paying attention to the little details is one of the most important things we can do. For us that is the make or break of providing an excellent customer experience. Thanks for your review.

November 06, 2017

Excellent Work Andreaus did excellent work applying the pin stripe detailing to our car. He also followed up by buffing out some scratches on the trunk of the car. More

by Douglas Koppenol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andreaus - detailing/body work, Dina Thomson, Michael Watson
Nov 06, 2017 -

Smythe Volvo responded

Its a team effort and we have a great team. Thanks for noticing. Enjoy!

November 02, 2017

Doug MacAdam Was Great I had a broken moonroof and Doug took the time to look the problem over and gave me advice not to let it splinter more, or the cost might be double. More

by BrianE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2017 -

Smythe Volvo responded

Doug is a true professional who will take the time that's needed to make sure we are doing the thing for you and help you understand all along the way. Thanks for saying so and for your business.

October 28, 2017

Sales and Service are excellent Buying the car was a very good experience with Paul Leary. My first regular service was handled very professionally by Mike Watson. When I had a que More

by Douglas Koppenol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andreas , Dina Thomson, Michael Watson
Oct 29, 2017 -

Smythe Volvo responded

Our team takes great pride in helping our guests. Thank you so much...and please reach out to us if we can be of any further assistance!!

October 28, 2017

Service Department is fantastic I just had the best service experience of my life. The service department employees at Smythe are knowledgeable and responsive and go out of their wa More

by Lex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson
October 19, 2017

Tom is the best! As usual, Tom provided me with excellent service. After having some issues with one of the rear seat belt airbag system in my S60, Smythe technicians More

by GfromChatham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2017 -

Smythe Volvo responded

Tom is exemplary in treating people the way he'd like to be treated himself. Thanks for letting other's know about one of our many Smythe Volvo treasures!

October 12, 2017

Always helpful and polite. Recently we had one of our Volvo’s in for service and even though within a week I had to go back three times, ( no fault of Smyths ) Doug made the pro More

by Regina Gabriel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2017 -

Smythe Volvo responded

Doug is a true gem - and we appreciate you saying so. Thank you for taking the time to post a review. we're glad we could help!

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