1,234 Reviews of Smythe Volvo - Service Center
Yearly Maintenance for my XC90 The schedule is great, and the service from Dina is great. Thanks Dina. Highly recommended to Volvo owners for this dealer no matter buying or service The schedule is great, and the service from Dina is great. Thanks Dina. Highly recommended to Volvo owners for this dealer no matter buying or services. More
Excellent service, very helpful. Service rep. was very helpful. Explained things well. Service was done on time. Car was washed which was a nice bonus. I will return. Good job. Service rep. was very helpful. Explained things well. Service was done on time. Car was washed which was a nice bonus. I will return. Good job. More
Service people great, car not so much I've had several problems with my new 2017 XC90 and needed to visit service on numerous occasions. They fixed the issues and seemed genuine in helping I've had several problems with my new 2017 XC90 and needed to visit service on numerous occasions. They fixed the issues and seemed genuine in helping, but many of the problems came back. I was told it was software issues. Regina went out of her way to help several times. It's nice to feel like you care and you're not just a number. This would be a 5 star review if I had been told the first time there may be updates needed again in the future. You don't buy a $60k car and expect anything needing work, but this is a service review and not the car. So service was friendly and helpful. My only problem is that I think they should let me know when there are updates rather than waiting for me to call them with another problem. Other good things is they clean the car, and if I can't get there they pick up/drop off. More
Professional and friendly service I have been heading over to this service group for over 10 years. The service team is on target with description and options. Good to know the people I have been heading over to this service group for over 10 years. The service team is on target with description and options. Good to know the people are honest and dedicated to their work. More
Excellent service by professional and courteous staff I have always had excellent experience with the Smythe Volvo Service staff. Doug MacAdam and Tom Coward for almost 25 years have provided me with sup I have always had excellent experience with the Smythe Volvo Service staff. Doug MacAdam and Tom Coward for almost 25 years have provided me with superior service. They are courteous, professional and knowledgeable. More
Amazing customer service I came in with a recurring problem in my new XC90 and left with the problem fixed plus a HUGE positive surprise from the service department. Regina a I came in with a recurring problem in my new XC90 and left with the problem fixed plus a HUGE positive surprise from the service department. Regina and Dennis took care of me, to accommodate me for the inconvenience of having to bring my new car in twice within a few weeks, for the same problem. I have always had a positive experience, both in the sales and service departments, at Smythe Volvo, but Regina went out of her way to make sure I was taken care of and left as a happy customer. I highly recommend Smythe Volvo if you are looking for a friendly, reliable dealership. THANK YOU, THANK YOU, THANK YOU!!! More
Excellent I worked with Doug in the service department and found him to be extremely courteous, professional and knowledgeable. He stands behind what he says an I worked with Doug in the service department and found him to be extremely courteous, professional and knowledgeable. He stands behind what he says and delivers. More
Loved it! It was such a great experience bringing my car in for its first service at Smythe Volvo! Sales helping me with my appointment and service for keeping It was such a great experience bringing my car in for its first service at Smythe Volvo! Sales helping me with my appointment and service for keeping me in the loop on where my car was and hooking me up with a loaner car on short notice. Thank you! More
Honest with High Integrity I had a great experience in service and this team solved a long-standing issue with my 2004 S40 not being able to pass emissions. Tom C was great but I had a great experience in service and this team solved a long-standing issue with my 2004 S40 not being able to pass emissions. Tom C was great but special thanks and callout to James for identifying the front and rear oxygen sensors were installed in the opposite positions (from a different service center before I went to Smythe.) I had been prepared to purchase a new rear sensor and due to James discovery I did not need that installed and my car finally passed emissions. I can't thank James enough for demonstrating such honestly and high integrity. More
Excellence! I am thrilled with the customer service of the folks at Smythe Volvo - my experience with Dennis was top notch. He is a kind, considerate and though I am thrilled with the customer service of the folks at Smythe Volvo - my experience with Dennis was top notch. He is a kind, considerate and thoughtful individual. Unfortunately due to business reasons I had to give up my Volvo but I still come back to the service department with my non-Volvo replacement! This is all due to Dennis and his team. Thanks Dennis!! More