Smythe Volvo - Service Center

Great 103,000 mile service Great one hundred and three mile servicing - Dennis Jeffers AND thethe entire Smythe service team did a wonderful job on my car, look forward to keepi Great one hundred and three mile servicing - Dennis Jeffers AND thethe entire Smythe service team did a wonderful job on my car, look forward to keeping it a long time. More

As usual, above and beyond While luck hasn't been on my side the past week, the staff at Smythe made things easier. I had a Christmas Eve flat tire, which was swiftly handled b While luck hasn't been on my side the past week, the staff at Smythe made things easier. I had a Christmas Eve flat tire, which was swiftly handled by Volvo On Call. While they offered, I wasn't going to ask anyone to come and change my tire on Christmas Eve or Christmas Day. I requested a change at 8am on Monday and someone arrived precisely at that time. I went to Smythe to have the tire patched and met with Tim Cotter, who was kind and attentive, but had to advise that the tire needed replacement. I appreciated Regina Krauza's knowledge and pleasant demeanor, as well. I was provided a competitive price for the replacement and was promptly on my way, but not without stopping upstairs to check out the latest models and say hello to Kristian Henriksen, who sold me the car 2 years ago. Late this morning, I had a concern and stopped by the Service Department. It was about 12:10 pm and I was greeted. I quickly realized, however, that the service department was closing...I asked what time they closed and was advised noon, but not to worry, asking what my concern was. Doug MacAdam was eager to help as well as a young lady, who I regret never to have asked her name. My concern was addressed and noted in my file with pleasure. - that service standard is rarely seen nowadays and is appreciated tremendously. - Smythe, I'll continue to do business with you because of this standard and will recommend you to anyone I know who is in the market for a Volvo. Professional from sale and through service. Clearly, you're interested in a long term relationship with the customer. More

Excellent service . The holidays were creeping up and an issue arose with my car. I thought I had an extreme electrical problem that would ruin my thanksgiving seeing a . The holidays were creeping up and an issue arose with my car. I thought I had an extreme electrical problem that would ruin my thanksgiving seeing as I had to pick family up at the airport. It turned out it was just a blown fuse and Doug helped me out with a new fuse very quickly. Not to mention it was a fraction of the cost I thought i would be. All around great holiday thanks to Doug and the great service at Smythe Volvo More

Excellent Service Douglas MacAdam was very helpful as usual. I needed a new battery and a new driver's window regulator. I brought my car to the service dept. on 11/4 Douglas MacAdam was very helpful as usual. I needed a new battery and a new driver's window regulator. I brought my car to the service dept. on 11/4 and it was ready on 11/5, and that was all due to Doug's diligence. He made an effort to get the job done as early as possible. He's always friendly and polite. More

Excellent, knowledgeable staff. Prompt service. I have been a longtime customer of Smythe Volvo and continue to be satisfied with every encounter for each of our four Volvos. Doug MacAdam was the se I have been a longtime customer of Smythe Volvo and continue to be satisfied with every encounter for each of our four Volvos. Doug MacAdam was the service rep who helped me most recently when the alarm system on my S80 needed immediate attention. His ability to get the job done quickly with a competent and friendly manner made the experience typical of what I expect and receive from Smythe Volvo. More

Great Experience After searching around for estimates to get some major engine work done on our XC70, I got to Smyth. I found myself speaking to Tom Coward. Not only After searching around for estimates to get some major engine work done on our XC70, I got to Smyth. I found myself speaking to Tom Coward. Not only did Tom have the best price from the start, he explained to me all of the variables that might effect the price. Still the lowest, we brought the car in. Later that day, Tom called and told me of some related issues. Here we go, I thought. Being an hour away, and the price better than looking for another car, I told him to go ahead. Expecting the worst, we went to pick up the car the next day. Not only was the work complete and the car ready when I was told, but Tom explained that what they had seen as an issue wasn't so bad. The price was quite a bit less than the estimate given. Amazing, friendly, and competent service. I would recommend to anyone. More

Car service I took my car in for an oil change. Travis and Dennis were both very helpful with getting everything started. They answered any questions I had and in I took my car in for an oil change. Travis and Dennis were both very helpful with getting everything started. They answered any questions I had and informed me of the status of my car. More

Helping Out in a Pinch I found myself with a headlight bulb out on my volvo, and couldn't find time to replace it. I stopped by to have the bulb replaced, and Tom was consid I found myself with a headlight bulb out on my volvo, and couldn't find time to replace it. I stopped by to have the bulb replaced, and Tom was considerate enough to work me into the schedule without waiting. Turn around was quick and they even took the time to wash the car. More

2006 S-60 Service From the time I made the appointment, until the time I picked my car up, the service was excellent! Tom Coward clearly explained the services that wer From the time I made the appointment, until the time I picked my car up, the service was excellent! Tom Coward clearly explained the services that were to be done and there were no surprises. My car was ready the same day and was even washed. I am very happy with the Smythe Volvo Service Department and Tom Coward in particular.. More

V50 Service I brought my 2010 V50 in to Smythe for a 75,000 mile service. Tom Coward and the team at Smythe always make me feel like family. I was driven to my I brought my 2010 V50 in to Smythe for a 75,000 mile service. Tom Coward and the team at Smythe always make me feel like family. I was driven to my office and picked up when the car was ready. Tom kept me informed of every detail of the service. I was pleased with the price and the result. More