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South Bay Hyundai
Torrance, CA
3,355 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,355 reviews
May 13, 2022
My experience was great! The dealership and my service advisor Donnie Ellis was awesome! I would definitely refer this dealership! The dealership and my service advisor Donnie Ellis was awesome! I would definitely refer this dealership! More
by perry.faulconer
Verified CustomerEmployees Worked With
Donnie Ellis
Helpful May 13, 2022
Your representative, Peter, was very helpful & constantly kept me informed! He helped make the whole experience a very positive one for me! kept me informed! He helped make the whole experience a very positive one for me! More
by scottleach
May 12, 2022
I was missing my new headphones 🎧 after this appointment.. I hate to say, they were stolen for certain there.. the car took an extremely long time to complete 4-5 hours.. an old change takes an appointment.. I hate to say, they were stolen for certain there.. the car took an extremely long time to complete 4-5 hours.. an old change takes an hour max, it didn't seem very organized.. I wasn't sure where to even stand or who to talk to upon arrival... upon entering what I thought was the office I was redirected back outside to my car, the woman wasn't friendly.. wasn't a good experience at all. I won't be back. I looked everywhere for my headphones... they went missing WHILE THEY SERVICED MY CAR. SHAMEFUL. More
by Disappointed customer
Employees Worked With
Can't remember anyone in particular
May 11, 2022
Worst service experience I have ever had (and I'm 62). They took my car for service and took days to contact me. Their service department does not answer their phone, nor do they return phone calls. I had They took my car for service and took days to contact me. Their service department does not answer their phone, nor do they return phone calls. I had to drive down there to find out the status of my job. Then, the assistant service manager agreed to email me to keep me updated. He would wait several days between my questions and his answers. When I finally told them just to put the car together and call me when it was ready they took a full week to get back to me. I will never use the service department again nor will I ever buy a car at this dealership. More
by tomeseller
Employees Worked With
Donnie Ellis
May 10, 2022
We purchased two new cars. Daniel was our salesman - very knowledgeable and spent a lot of time to explain how to do things with the high-tech controls and test drives. We es Daniel was our salesman - very knowledgeable and spent a lot of time to explain how to do things with the high-tech controls and test drives. We especially liked sitting in the show room - not some closed in office. Everyone one we dealt with were nice and helpful, even the other salesmen were very freindly. We bought a Genesis G70 and a Genesis GV70. More
by JD
Employees Worked With
Jim in Finance., Daniel Martinez
May 05, 2022
It was very easy and convenient but got called to late to pick up my car same day but no biggie was able to pick up next day and everyone was great pick up my car same day but no biggie was able to pick up next day and everyone was great More
by MRSSTRAUBE
May 04, 2022
Made my appointment earlier in the week. Was told it would be all day due to other appointments. Dropped off my car at 7:30 am. At 9:00 am it was done! Awesome! Nicole was the person I dealt Was told it would be all day due to other appointments. Dropped off my car at 7:30 am. At 9:00 am it was done! Awesome! Nicole was the person I dealt with. Very friendly and thourough. Thanks! More
by Ralinda
Employees Worked With
Nicole
