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South Bay Hyundai

Torrance, CA

4.6
4,092 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,092 reviews

November 04, 2022

They did not solve the problem with my car. I had a long wait time. More

by gphotos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

South Bay Hyundai responded

If we delivered anything less than a five-star experience then I'm very sorry. I would also like to speak with you to see what I can do to make things right. Please contact me at your earliest convenience. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

November 03, 2022

Great experience. Peter was super friendly and helpful. Ended up with a good deal considering the market. My new vehicle is beautiful and I'm very happy with my pur More

by rynhickman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Johnson, Peter Elia
Nov 03, 2022 -

South Bay Hyundai responded

Thanks for the five stars! We're glad to hear that Peter could assist you during your visit with us. We hope to see you back! -South Bay Hyundai

November 02, 2022

I had great experience with the South Bay Genesis Sales team. They friendly, professional, and provided timely responses. I had reached out to them via the web/email and I came all the pertinent paperwork More

by Amin Almuhajab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Johnson, Leo Gomez
Nov 03, 2022 -

South Bay Hyundai responded

Thank you for the kind review! We're so glad you enjoyed working with our team here at South Bay Hyundai and hope you'll be visiting us again in the future. Take care!

November 02, 2022

This was my second service at the South Bay Hyundai dealership. Amir was an absolute pleasure and took the experience beyond my expectations. He arranged a lyft to take me to the locale of my choice More

by SSF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir, Donnie Ellis
Nov 03, 2022 -

South Bay Hyundai responded

Thank you for trusting the South Bay Hyundai team with your service needs! We're happy to hear Amir provided you with wonderful service during your recent visit and we'll be sure to share this kind feedback with him & Donnie. Take care and we'll see you at your next visit!

November 02, 2022

Service is really nice and the representative Jack Kim is the best. The video is so useful. More

by Daniel W. Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

South Bay Hyundai responded

Thank you for leaving Jack and our team such a kind review, Daniel! We hope that you come back to South Bay Hyundai for your next service visit!

November 02, 2022

It was my 1st time at this dealership, I will return. Service rep Jack was Awesome. More

by BLESSEDLA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

South Bay Hyundai responded

Welcome to the South Bay Hyundai family! Jack and the rest of our team are so lucky to have you as a customer!

November 02, 2022

I’m glad that I chose this dealership to get ny new car. The experience overall was seamless, and I appreciated the excellent customer service! I’d definitely recommend the dealership to others. More

by RP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, J.C. Chatman
Nov 03, 2022 -

South Bay Hyundai responded

Congratulations on your new car! We're so happy that the South Bay Hyundai team helped make it a five-star experience and hope you love your new ride! Thank you for leaving such a wonderful review!

November 02, 2022

Very helpful and in and out fairly quickly. Liked how they showed you a video of working on your car and what to look for by the next maintenance. More

by HB021297
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Nov 03, 2022 -

South Bay Hyundai responded

We are thrilled that your visit to South Bay Hyundai was such a positive one! Thank you for trusting us to provide five-star maintenance!

November 02, 2022

Who is Steven Suh? I don't remember meeting any Steven Suh. Maybe he was one involved with the details of the trade in and purchase of my new vehicle. I worked closel More

by lc592002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole in Service was great, she kept me in the loop through the entire process and introduced me to JC in Sales. He was great!!, J.C. Chatman
Nov 03, 2022 -

South Bay Hyundai responded

Thank you for leaving such a great review for Nicole, JC, and Ann! We are proud of our team for making this a five-star experience for you! We hope you enjoy this new vehicle! - South Bay Hyundai

November 02, 2022

Donnie is always very helpful and professional. Everyone is always friendly and Courteous. I would recommend this dealership to my friends. More

by AMBROSERUSSO6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Nov 03, 2022 -

South Bay Hyundai responded

Thank you for the great review of South Bay Hyundai! Donnie & the team look forward to seeing you next time!

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