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South Bay Hyundai

Torrance, CA

4.6
4,079 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,079 reviews

November 26, 2021

One of the best, friendliest car service experiences I've ever had. Not only was my dedicated specialist Nicole extremely helpful and made sure I was well-taken care of, every single person I came in contact More

by lwint122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Nov 30, 2021 -

South Bay Hyundai responded

We appreciate your kind words and five-star rating! We're happy Nicole made this a great visit for you! Thank you for being a South Bay Hyundai customer!

November 25, 2021

Jack was amazing! He made sure my service met my expectations. I didn’t feel pressured for any add ons. More

by SMARQUEZ78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

South Bay Hyundai responded

Thank you for trusting Jack during your most recent appointment! -South Bay Hyundai

November 25, 2021

They were completely honest and straight to me in the negotiation, Dan show me all he features of car and was a great salesman, the only thing is the market and how the prices went up and they made a mar More

by cardin_raul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sanchez
Nov 29, 2021 -

South Bay Hyundai responded

We're glad to hear Dan could provide so much assistance during your visit! Thank you for choosing South Bay Hyundai!

November 25, 2021

They didn’t fix the issues I am having with my car. Additionally, the service center is understaffed and it’s very difficult to get anyone to answer the phones. More

by JessicaVolchok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No clue
Dec 10, 2021 -

South Bay Hyundai responded

Thank you for the feedback, Jessica. We're sorry to hear that you're continuing to have issues and would like the opportunity to speak with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Thanks again, Calvin Jeong - Service Director - calvinj@sbhyundai.com

November 24, 2021

I was so pleased with my recent servicing visit. Jeremy was amazing! He was so friendly and worked with me to figure out the best solution for fixing my car while staying within my budget. Although I REALL More

by CntryATW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
Nov 29, 2021 -

South Bay Hyundai responded

Thank you for recommending our team at South Bay Hyundai! We're so happy to hear that we earned your business, and you enjoyed working with our crew! We look forward to your next visit!

November 24, 2021

Really appreciated the service! I was able to work in the dealership for a couple of hours before asking how things were going. When they let me know they would need my car through the next day, they paid fo More

by aloomer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Nov 29, 2021 -

South Bay Hyundai responded

We're happy to hear it! The South Bay Hyundai team strives to provide five-star care to our customers, and we appreciate your feedback! Thank you for being a loyal customer!

November 24, 2021

The service staff was professional and accommodating. My car was finished on time! Great service...Thanks!!! More

by mimnrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Guerrero
Nov 26, 2021 -

South Bay Hyundai responded

It was our pleasure to serve you! Thanks for trusting South Bay Hyundai with your vehicle. We hope to see you again in the future!

November 24, 2021

From working with my service advisor to speaking with Donnie to the car detail service to the woman at checkout in parts, all excellent experience. More

by MOMTOSKO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman at checkout in parts, Donnie Ellis
Nov 26, 2021 -

South Bay Hyundai responded

Thank you for the wonderful review! We're glad you had a great experience with our team and we hope to see you again next time here at South Bay Hyundai!

November 23, 2021

Gets work done better. If my car would have been washed after service it would have been great More

by dhruvparmar1107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

South Bay Hyundai responded

Thank you for your honest feedback! See you next time at South Bay Hyundai!

November 23, 2021

Terrible experience. Paid over $2000 and still had the same issue. Was asked to pay extra when I brought the car back for the same issue. Will not go here again. More

by Tnicel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raymond Chang and his Supervisor Kevin something
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