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South Bay Hyundai
Torrance, CA
4,154 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,154 reviews
Verified Customer
December 29, 2021
I came in with a lot of concerns about my 2020 Elantra, but Jack in the service department eased my mind even though I was so frazzled! He made sure to listen to truly understand what I was explaining was but Jack in the service department eased my mind even though I was so frazzled! He made sure to listen to truly understand what I was explaining was going wrong with my car, and did everything he could to try and find the problems. My mind was at ease knowing that they did all they could to fix the problems I was having and although in the end they couldn’t be solved, I know they tried everything they could to make sure there wasn’t anything mechanically wrong with my car. They made sure the cars recalls were all taken care of and the software was up to date. They even gave me recommendations on how I could go about dealing with AppleCarplay as a system, and Jack waived the $160 diagnostic fee since my car was still under warranty and they couldn’t find anything mechanically wrong with the car. Disappointed that the problems weren’t fixed, but they weren’t that crazy to begin with. More
by ambermaya97
Employees Worked With
December 28, 2021
Excellent customer service front start to end, however, attention to customer arrival took a while to bring an acknowledgment of there presence. attention to customer arrival took a while to bring an acknowledgment of there presence. More
by Jesush100684
Employees Worked With
December 28, 2021
Second time taking my Santa Fe to SB Hyundai. Vanessa Lechuga so kind and accommodating. Waiting area is clean, coffee and tea available as well. I’m happy with the service they did.. Thank you…! Lechuga so kind and accommodating. Waiting area is clean, coffee and tea available as well. I’m happy with the service they did.. Thank you…! More
by lewisdlee
Employees Worked With
Vanessa Lechuga
December 28, 2021
I brought in my car with a known issue and CEL on. The issues is a warranty covered repair and instead they just pretended to clean the engine compartment and clear out the code without actually fixing th issues is a warranty covered repair and instead they just pretended to clean the engine compartment and clear out the code without actually fixing the issue! I'm close to the end of my warranty and it felt like they were trying to push me out until the warranty expires! Very dissatisfied with the service More
by klejdisradomi
Employees Worked With
Nicole
December 28, 2021
For my for my planed vehicle services, I only had to wait 1 hour for the servicing of my 2020 Hyundai Santa Fe SUV. 1 hour for the servicing of my 2020 Hyundai Santa Fe SUV. More
by LARRYNEAL42
Employees Worked With
December 27, 2021
Had an appointment, took more than 2 hrs to oil change. People were not nice and service was horrible People were not nice and service was horrible More
by oli4ka912
December 27, 2021
Had a great experience here. People were very attentive and made me feel extremely comfortable. Sheikh in particular was very knowledgeable about the car i was interested in and i left feeling like i learn and made me feel extremely comfortable. Sheikh in particular was very knowledgeable about the car i was interested in and i left feeling like i learned a lot without having to read the manual. I would highly recommend this dealership for anyone interested in purchasing or leasing a vehicle. More
by dsookra
December 26, 2021
Took car on time, provided information about service. Gave car back in a timely manner. Great service. Gave car back in a timely manner. Great service. More
by JHOANNA_1990
