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South Bay Hyundai

Torrance, CA

4.6
4,092 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,092 reviews

November 11, 2021

Thank you Jack Kim at Hyundai for excellent service again! Thank you for accommodating me as soon as you could with an appointment, and for fixing the remote key problem :) More

by Laurie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

South Bay Hyundai responded

Jack and the South Bay Hyundai team are happy to hear you had a five-star experience, Laurie! Thank you for your great review!

November 10, 2021

A great car buying experience. It really was painless. I enjoyed meeting the people at the dealership. More

by JJACKSON24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, Sheikh Ulhaq, Donnie Ellis
Nov 11, 2021 -

South Bay Hyundai responded

Thank you so much! We're happy to hear the South Bay Hyundai team provided a five-star purchase experience to you! We'll see you next time!

November 09, 2021

My first appointment with a car dealer was very disappointing after communicating what type of car I was looking for to buy when I arrived no cars were there which I was told there would Be I unfor More

by denisepjackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Toya Harkness and I did not get his he helped me explaining and I signed many contracts he was very professional , Sheikh Ulhaq
Nov 09, 2021 -

South Bay Hyundai responded

Hi Denise, thank you for choosing South Bay Hyundai! We're so happy to hear that our team worked hard to find you the perfect vehicle that fits your criteria! We look forward to seeing you next time!

Nov 09, 2021 -

denisepjackson responded

Happy Customer

November 09, 2021

Excellent costumer service , Jack did the extra mile , I’m so pleased , definitely I’ll come back yo this location , thank you ! More

by Hyundai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

South Bay Hyundai responded

Thank you for giving us the opportunity to serve you! We're glad to hear Jack & the team exceeded your expectations and we look forward to seeing you again next time here at South Bay Hyundai!

November 08, 2021

Oil change was good,but there's some warning light unattended, please check next time More

by MAOV69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donnie Ellis
Nov 23, 2021 -

South Bay Hyundai responded

Thank you for taking the time to share this feedback. We're sorry we were unable to provide you with a five-star experience this time around and will pass this feedback along to our team so that we can take steps to improve. Please don't hesitate to reach out directly if you'd like us to take another look at your vehicle. Thanks again, Calvin Jeong - Service Director - calvinj@sbhyundai.com

November 07, 2021

The interaction with the service department went very well . They were quick, courteous and professional. Recommend highly. More

by vmyers001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

South Bay Hyundai responded

Thank you for visiting us here at South Bay Hyundai! We appreciate your great review and hope to see you again next time!

November 07, 2021

Jack and Donnie are always ready to assist with great customer service. You can always depend on them. More

by ANDREANGELOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Nov 09, 2021 -

South Bay Hyundai responded

Thank you for your confidence in the South Bay Hyundai team! We're glad Jack & Donnie continue to deliver excellent service and we look forward to seeing you at your next visit. Take care!

November 05, 2021

Great Service guys thanks alot specially Donnie he is the man and is always to help in anyway he can he is the best More

by Martin Sanchez Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Nov 08, 2021 -

South Bay Hyundai responded

Thank you, Martin! Donnie and the South Bay Hyundai team appreciate your great feedback and five-star rating!

November 05, 2021

Best experience! Paul and all staff members were so friendly and very helpful. Made the experience so pleasant More

by steph_cova_33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Olding, Jermaine Johnson
Nov 08, 2021 -

South Bay Hyundai responded

We're so happy to hear this! Thank you for trusting Paul and the South Bay Hyundai team with your business. We appreciate your kind words and hope we have the opportunity to work with you again in the future!

November 05, 2021

Professional. Available to ask questions.He Professional. Available to ask questions. He listens. This the 2nd car that I have purchased. Christian is the BEST@ More

by bsweet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Proctor. 5 Stars 🌟, Donnie Ellis
Nov 08, 2021 -

South Bay Hyundai responded

Thank you for your loyal business! We're honored to have you as a South Bay Hyundai customer and look forward to seeing you next time!

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