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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
4,154 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,154 reviews

December 08, 2021

$160 assessment fee is a bit much for simple work like a tail light bulb harness More

by dbarnesla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2021 -

South Bay Hyundai responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

December 08, 2021

Great place. Was seen as soon as I pulled up to get my car checked. More

by KMARROQUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Butler, Jermaine Johnson, Mike "MJ" Juarez, Donnie Ellis
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Dec 09, 2021 -

South Bay Hyundai responded

This is what we like to hear! -South Bay Hyundai

December 06, 2021

It was a good experience overall. Service was done in a timely manner, staff was very friendly More

by enke79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
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Dec 08, 2021 -

South Bay Hyundai responded

Thank you for taking the time to leave us a review! We're glad you had a good experience with our team here at South Bay Hyundai and we hope to see you again next time!

December 06, 2021

Raymond Chang is great service for me. He was smiling and kindly during service at a time More

by hka5883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond chung
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Dec 08, 2021 -

South Bay Hyundai responded

Thank you for your kind feedback - Raymond will be so happy to hear it! We appreciate you coming to visit us here at South Bay Hyundai and hope to see you again in the future!

Dec 09, 2021 -

hka5883 responded

Ok . I am also hope to see you again

Dec 09, 2021 -

hka5883 responded

Ok . I am also hope to see you again

December 06, 2021

Jack was very friendly and proactive. Edwardo also very efficient, always ready for next move. More

by marvera3@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwardo
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Dec 09, 2021 -

South Bay Hyundai responded

Thank you for visiting Jack and Edwardo at South Bay Hyundai! We appreciate your 5-stars!

December 04, 2021

Dan Martinez was so genuine and upfront with us when we went in to trade in our 14 year-old Mercedes S550 for a new Genesis GV70. It was refreshing to have such a great experience with him. Steven Suh, the More

by mador1031
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Santoro, Donnie Ellis , Daniel Martinez
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Dec 06, 2021 -

South Bay Hyundai responded

It's reviews like yours that remind us why we love what we do! Thank you for taking the time to leave the South Bay Hyundai crew such an awesome five-star review! We're so happy to hear your new Genesis GV70 purchase went so well! We hope you love your new ride!

December 04, 2021

Paul was an easygoing guy who never made me feel pressured. He was very transparent and ensured there were no surprises. It’s never been so easy for me to shop for a car, especially given the curren More

by WF Aguilera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Olding
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Dec 06, 2021 -

South Bay Hyundai responded

Thank you for the wonderful feedback! We're happy to hear that Paul made your purchase a smooth one and we'll be sure to let him know how much you appreciate his transparent & straightforward service. Thanks for trusting South Bay Hyundai with your business. We hope to see you again in the future!

December 03, 2021

Jack took great care of me and followed up with a phone call to make sure all was well More

by don78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

South Bay Hyundai responded

Thank you for the kind review - Jack will be so happy to hear it! We appreciate you trusting South Bay Hyundai with your business and hope to see you again next time!

December 03, 2021

I was made to feel at ease with the Hyundai family. Everyone carefully explained all of my options. If I had any questions, they gave me honest feedback and explained things so I could understand. Su More

by norenadavis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
Other Employees : Christian Proctor
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Dec 03, 2021 -

South Bay Hyundai responded

Thank you for this awesome feedback! We're honored to receive your support and hope to see you again next time here at South Bay Hyundai!

December 03, 2021

My service advisor, Kei, is such a pleasure. He's friendly, helpful, and ensures that I'm happy with the service they provided. Donnie, the assistant service manager, also helped me with my car in e More

by workout993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura, Donnie Ellis
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Dec 06, 2021 -

South Bay Hyundai responded

Thank you for taking the time to share this wonderful feedback! We're glad to hear you enjoyed working with Kei & Donnie and we'll be sure to share your kind comments with both of them. Your business is greatly appreciated by all of us here at South Bay Hyundai and we look forward to seeing you again next time!

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