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South Bay Hyundai

Torrance, CA

4.6
4,183 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,183 reviews

November 24, 2021

The service staff was professional and accommodating. My car was finished on time! Great service...Thanks!!! More

by mimnrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Guerrero
Nov 26, 2021 -

South Bay Hyundai responded

It was our pleasure to serve you! Thanks for trusting South Bay Hyundai with your vehicle. We hope to see you again in the future!

November 24, 2021

From working with my service advisor to speaking with Donnie to the car detail service to the woman at checkout in parts, all excellent experience. More

by MOMTOSKO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman at checkout in parts, Donnie Ellis
Nov 26, 2021 -

South Bay Hyundai responded

Thank you for the wonderful review! We're glad you had a great experience with our team and we hope to see you again next time here at South Bay Hyundai!

November 23, 2021

Gets work done better. If my car would have been washed after service it would have been great More

by dhruvparmar1107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

South Bay Hyundai responded

Thank you for your honest feedback! See you next time at South Bay Hyundai!

November 23, 2021

Jack was very customer-friendly and ensure I was aware of price prior to service being done. More

by jreese913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

South Bay Hyundai responded

We're happy Jack provided transparent and five-star care to you! Thank you for trusting the South Bay Hyundai service center with your vehicle!

November 23, 2021

Terrible experience. Paid over $2000 and still had the same issue. Was asked to pay extra when I brought the car back for the same issue. Will not go here again. More

by Tnicel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raymond Chang and his Supervisor Kevin something
November 22, 2021

Vannesa who was helping me throughout morning was very attentive and answered my multiple inquiries. She was the best Service Rep that I’ve met. I will continue to use Southbay Hyundai Service for my Gene More

by seoi76
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vannesa
Nov 23, 2021 -

South Bay Hyundai responded

It's great to hear that you enjoyed working with Vanessa! Thank you so much for coming to South Bay Hyundai!

November 22, 2021

Very accommodating and helpful in explaining all details of the service. The staff made sure I understood what took place and when I should expect to be seen next. More

by michaelbush1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Proctor, Donnie Ellis
Nov 23, 2021 -

South Bay Hyundai responded

We're happy to hear it! Thank you so much for taking the time to leave South Bay Hyundai your five-star review!

November 22, 2021

Customer service is great along with the work! Staff is courteous all the time every time I am there. More

by COREY8CHEEZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Nov 23, 2021 -

South Bay Hyundai responded

Thank you for being a South Bay Hyundai customer! We appreciate your wonderful feedback and look forward to your next visit!

November 22, 2021

The staff was great! (Very nice and knowledgeable)I The staff was great! (Very nice and knowledgeable) I did have a problem with the coupon they sent me. It stated in large print "Free Wiper Blades More

by karen_acuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Nov 23, 2021 -

South Bay Hyundai responded

Thank you for the review, Karen. We apologize for any confusion and will be passing this feedback along to our team. Please don't hesitate to reach out if we can be of service again in the future!

November 19, 2021

Donnie has been helping me for years. He is courteous, detail-oriented and communicates with you. I highly recommend South Bay Hyundai for servicing your Genesis. More

by mike.lim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Nov 22, 2021 -

South Bay Hyundai responded

It means so much to hear that Donnie and our team have provided consistent care to you all these years! We value you as a customer and look forward to seeing you at your next service visit! Thank you! - South Bay Hyundai

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