Back

South Bay Hyundai

Torrance, CA

4.6
4,140 Reviews
Contact Dealership

20433 Hawthorne Blvd

Torrance, CA

90503

Directions

By Type

Showing 4,140 reviews

August 25, 2021

1.C4.ouldn't get pricing of the estimate finalized. 2.Couldn't explain why coolant leakage wasn't detected on service 4 weeks earlier. 3.Could not tell me the exact part needed. 4. Was unable to fin More

by AENSTV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 26, 2021 -

South Bay Hyundai responded

We understand your frustration. We would like to hear more about this experience to learn how we can make it better next time. Please reach out to me so we can discuss this in more detail. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

August 25, 2021

I am happy to provide a quick review. But do not make it requirement that I write a paragraph in order to submit my review. Donnie was great to work with, and my experience with him and the service was gre More

by kj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Aug 26, 2021 -

South Bay Hyundai responded

Thank you for your kind words and rating! We're happy to have you in the South Bay Hyundai family and look forward to seeing you again! Please don't hesitate to reach out to our team if you have any questions or concerns!

August 25, 2021

Superb service from the beginning provided friending and knowledge Service Manager and the South Bay Hyundai Service!! Will return for superb service in the future! Larry Dorsey More

by LARRY DORSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Aug 26, 2021 -

South Bay Hyundai responded

Thank you so much, Larry! You've made our day with your kind words and five-star rating! We look forward to providing many more experiences like this in the future at South Bay Hyundai!

Aug 26, 2021 -

LARRY DORSEY responded

Thank you!!

August 25, 2021

Service was great. Donnie was very friendly and easy to work with. He called me when my service was complete and made the transaction feel personal. More

by MATT.KIM.M21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Aug 26, 2021 -

South Bay Hyundai responded

Thanks, Matt! We're so glad Donnie helped keep your vehicle running in great shape with their expertise! We look forward to seeing you again at South Bay Hyundai!

August 24, 2021

I had excellent service with 250K Elantra. Great at communicating when my car was done. Will be going back to this dealership's service center in the future More

by CARCHICANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Aug 24, 2021 -

South Bay Hyundai responded

Thanks for leaving us your awesome feedback! We're so glad we could help keep your Elantra in such great shape! We'll see you next time!

August 24, 2021

Donnie Ellis !!!!! Always a pleasure working with Donnie when my Hyundai Sonata Sport needs to be serviced. Such a outstanding and professional service writer. So glad I have Donnie and So Bay Hyundai for More

by richfree2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Aug 25, 2021 -

South Bay Hyundai responded

Donnie is a valued team member and we're so glad they made this a five-star experience for you! Thank you so much for leaving the South Bay Hyundai team your great review! We look forward to seeing you at your next appointment!

August 24, 2021

If you are needing a new vehicle from an honest and fair dealership, consider using South Bay Genesis. Second vehicle from them in 3 years. Thank you, Cedric Butler. I appreciate you and your team! Stoked o More

by barry33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC 5 Stars , Cedric Butler, Jermaine Johnson, Sheikh Ulhaq
Aug 25, 2021 -

South Bay Hyundai responded

Thank you for leaving the South Bay Hyundai team this fantastic review and five-star rating! We're so glad Cedric helped make this such a memorable experience and has earned your business once again! We look forward to continuing

August 23, 2021

Staff is very kind and process is fast!Waiting time is Staff is very kind and process is fast! Waiting time is not longer than I expected. While service is processing, it was good to look around the new More

by sbpark58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

South Bay Hyundai responded

We value your opinion as a customer, and are grateful for your 5-star review!

August 23, 2021

Jack who helped me out was great! Even though he was busy with many customers he made sure to take care of me. He as exceptional customer service and kept me up to date on the status of the service. More

by jamieborbon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

South Bay Hyundai responded

This review means more to our team than you know! We're happy Jack made this a positive visit for you! Thank you for being a South Bay Hyundai customer!

August 21, 2021

I'm owner of Hyundai for 4 years because of Hyundai specific South Bay Hyundai specifically service manager "Calvin Jeong" ,he is so polite and professional. I am very picky person specially about my More

by d5683m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

South Bay Hyundai responded

Thank you so much for the great feedback and review! We know the entire South Bay Hyundai team will appreciate the five-star rating, and we'll be sure to share this with Calvin!

...
269
...