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South Bay Hyundai

Torrance, CA

4.6
4,136 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,136 reviews

July 30, 2021

Great customer service, found the vehicle I was looking for. Everyone was friendly and helped me with all my questions I had. Recommend to everyone! More

by jbueno33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard, Jermaine Johnson
Aug 02, 2021 -

South Bay Hyundai responded

We’re glad we could deliver a 5-star experience! Thanks for choosing South Bay Hyundai!

July 29, 2021

It was an easy process! Looked online for what they had in stock and found the Hyundai Sonata sel plus loved everything about it. Got the color I wanted. Great deal and kevin was very helpful and knowled More

by Naomy ruiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flores
Jul 30, 2021 -

South Bay Hyundai responded

Thank you so much, Naomy! We're happy to hear you found a Sonata that fits your personality and is everything you wanted! We appreciate the five-star rating and look forward to seeing you for your first oil change! - South Bay Hyundai

July 28, 2021

I've called eight times trying to reach someone regarding a garage door remote left in the car. Still no response... smh. I'm disappointed that I cant reach anyone on this issue. More

by cholman144
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jermaine Johnson
Aug 23, 2021 -

South Bay Hyundai responded

We're sorry to hear you've experienced difficulties getting ahold of someone at our location. We would like to help resolve these concerns. Please contact me directly. Thank you, Steven Suh - Sales Manager - stevens@sbhyundai.com

July 27, 2021

Nicole N. was my service representative and she was on top of her game. She understood I would be working while waiting for my vehicle and took care of everything for me. I was on a business call when it More

by Ramona C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole N
Jul 28, 2021 -

South Bay Hyundai responded

We can't thank you enough for your kind review, Ramona! We're so happy that you were able to get some work done while Nicole and our team were working on your vehicle! We will pass along your kind comments to everyone! -South Bay Hyundai

July 26, 2021

The only service department I trust and have been a customer for over 10 years! They really value service and go above and beyond to make sure their customers are happy. A+++ More

by romero702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond , Kathy Nguyen, Donnie Ellis
Jul 28, 2021 -

South Bay Hyundai responded

Thank you so much for your loyal business! We're grateful for all of your support over the past 10 years and consider ourselves truly lucky to have you as a part of the South Bay Hyundai family. Take care and we'll see you next time!

July 25, 2021

The issue with my sonata was not fixed and I will need to return to the dealer. The driver side chair is still not throwing air from the bottom even though the mechanic claims it was fixed. More

by juanvillalona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

South Bay Hyundai responded

We're disappointed to read this review and understand your frustration. Rest assured that we take customer feedback seriously and use this information to improve the experience for the future. If you would like to discuss this issue further, please don't hesitate to reach out to me directly. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

Jul 27, 2021 -

juanvillalona responded

Calvin you can email me at juanvillalona@yahoo.com. I am taking the car back tomorrow Wednesday to Jack for the same issue. I hope that this time it is fix.

July 24, 2021

Jeremy help me with my car needs very helpful and worked with me getting a car rental for work. Service was great and my car is in full service. More

by TERESEGURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 27, 2021 -

South Bay Hyundai responded

We appreciate the shoutout to Jeremy and our team! It's great to hear their hard work has helped you have a five-star experience! We'll see you again soon! - South Bay Hyundai

July 23, 2021

My partner and I were first time car buyers. South Bay Hyundai provided a wonderful experience, especially thanks to Mr. Sheikh, Mr. Sheikh negotiated with lots of banks to get us the lowest payment and l More

by richavez13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheikh Ulhaq
Jul 26, 2021 -

South Bay Hyundai responded

Richard and Katerina, We know Sheikh and our team appreciate the awesome review and rating! We're so happy we provided five-star care to you and made your purchase so enjoyable! We hope you love your new Sonata Hybrid! Thank you!

July 22, 2021

Great, fast service. Nichole was awesome and very courteous. Very polite staff and she was very understanding of me being five minutes late to my appointment. More

by hmagana2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole
Jul 22, 2021 -

South Bay Hyundai responded

We're glad Nichole could take care of you! Thank you for choosing South Bay Hyundai!

July 22, 2021

Nicole was very friendly, knowledgeable, and helpful. GREAT customer service! She made the experience very nice. BTW what is annoying is that I have to input 25 words in this review for your system to More

by JOAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Jul 22, 2021 -

South Bay Hyundai responded

Thank you for your positive feedback on Nicole and the South Bay Hyundai team. Customer feedback is so important to us. The 25-word minimum is set by DealerRater and is not affiliated with our dealership. We apologize for any inconvenience.

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