Back

South Bay Hyundai

Torrance, CA

4.6
4,136 Reviews
Contact Dealership

20433 Hawthorne Blvd

Torrance, CA

90503

Directions

By Type

Showing 4,136 reviews

July 22, 2021

Anthony & Steve did a great job of helping my father and I both purchase new cars on the same day. South Bay Hyundai was the only dealer within 450 miles of my location that was offering rebates and discoun More

by melloout
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Steve
Jul 22, 2021 -

South Bay Hyundai responded

Wow, we are so happy to hear that we could provide a whole family experience! Thanks so much for making the drive to South Bay Hyundai!

July 22, 2021

Enrique was kind and patient, it’s too bad it feels as if South Bay Hyundai has out grown it’s facility. Takes way too long to get an appointment and once there it takes way too long to be helped, and way to More

by ericaxume
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique
Jul 23, 2021 -

South Bay Hyundai responded

We're so glad to hear it! Thank you for the awesome review and rating! We'll pass this along to Enrique and the rest of the South Bay Hyundai team!

July 21, 2021

Staff was friendly and addressed all of my concerns. The place seems to be very busy so I noticed there was some difficulty with getting customers in and out. More

by conizuka89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
4.5 stars for the new lady in the service department
Jul 22, 2021 -

South Bay Hyundai responded

Thank you for your feedback! We work hard to accommodate all of our customers and provide top-notch customer service. If there is anything more we can do for you please come back and see us any time! Take care!

July 21, 2021

This dealership is super friendly from general manager to normal mechanics Special thanks to them all. To Make Korean car globalized, we need these people as a role model. Phenomenal!!! More

by kmotorsceo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Enrique and all the staffs are awesome, Cedric Butler
Jul 22, 2021 -

South Bay Hyundai responded

Thank you for your confidence in South Bay Hyundai, and for your business. We are thankful to have you as a customer!

July 20, 2021

I HAD THE BEST SERVICE EVER FROM NICOLE. IT WAS NOT TOO BUSY AND DIAGNOSTIC AND SERVICE WAS DONE IN LESS THAN THREE HOURS. SHE WAS VERY ACCOMMODATING, UPDATES WERE TIMELY AND HELP WAS FAST! More

by NASH B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen, Donnie Ellis
Jul 20, 2021 -

South Bay Hyundai responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at South Bay Hyundai!

July 20, 2021

Great visit! Fantastic speed! All I had to do was make the car available. Easy experience for a first time customer. I hope it’s always this easy! More

by gerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jul 21, 2021 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

July 20, 2021

Please stop advertising one price and then have a much higher price when you walk in the door. This is why everyone hates dealing with you guys. Marcia Levin More

by DGORDON1212
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg and Jim
Aug 23, 2021 -

South Bay Hyundai responded

Thank you for taking the time to share this feedback, Marcia. I'm sorry to hear of your frustration and hope you'll consider giving us chance to do better in the future. Please don't hesitate to reach out directly if you'd like to speak with us in greater detail. Thanks, Steven Suh - Sales Manager - stevens@sbhyundai.com

July 20, 2021

It’s very experienced employees on service department. From Calvin to Donnie. Friendly and very kind. Am sorry proud I have Hundyi car . I recommend all my friends. More

by Effielate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Jul 21, 2021 -

South Bay Hyundai responded

We're so glad our team made this a five-star experience! Thank you so much! - South Bay Hyundai

July 19, 2021

What can I say? I was blown away by the way I was treated at South Bay Genesis. From the time I arrived at the dealership to the time I drove off with my new car! More

by iwork4bmw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheikh Ulhaq
Jul 20, 2021 -

South Bay Hyundai responded

Wow! Thank you so much! It means everything that you enjoyed your experience from beginning to end! Thanks again and take care!

July 19, 2021

Salesperson was very helpful even after the car purchase. Finance department was very fast to process the paperwork. Will definitely refer friends and family to this dealership. More

by Gutierrez_nayely
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and Leo
Jul 21, 2021 -

South Bay Hyundai responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at South Bay Hyundai!

...
274
...