Back

South Bay Hyundai

Torrance, CA

4.6
4,142 Reviews
Contact Dealership

20433 Hawthorne Blvd

Torrance, CA

90503

Directions

By Type

Showing 4,142 reviews

December 26, 2024

I purchased two cards with Justin and I will continue to purchase from Justin. He is a wonderful communicator and super easy to work with. I appreciate such great customer service. More

by koriarroyo
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

Thank you for your excellent review, and for being a loyal customer. We are so pleased to hear that Justin has given you the service you deserve. Have a wonderful New Year!

December 25, 2024

They said car was ready to be picked up. I paid then stood out in the cold waiting for 15 minutes no car . No place to sit outside. Went in to ask what the hold up was and they had no clue More

by ezratty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sure who I worked with
Jan 02, 2025 -

South Bay Hyundai responded

We're disappointed to read this review and understand your frustration. Our team uses these reviews to improve the experience for our customers, so rest assured, we take them seriously.

December 25, 2024

Did not Rotate tires, but told me was done. Had to put air in tire the day after the service. And I was charged for tire rotation which was not done. Merry Christmas. More

by mcbernard.nwosu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadily
Jan 02, 2025 -

South Bay Hyundai responded

We are sorry to hear that your experience with us has not been positive. This is not the service we strive to provide and we appreciate you taking the time to let us know about it so we can improve in the future.

December 23, 2024

We purchased our Hyundai Tucson Hybrid via Amazon, and it was a great experience. We were always hoping to be able to buy car online, and this is way to go. More

by goran70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Axume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

We are ecstatic to hear that Isaiah and our team made sure you received the 5-star service you deserve! Thank you so much for taking the time to leave this review and we hope to see you again soon!

December 23, 2024

They offered good inventory, competitive pricing, and strong customer service. I would definitely consider buying from them again. More

by Cosmo M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Macias
Jan 02, 2025 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

December 22, 2024

The service was courteous, professional, and well informed. People took their time to help us, without taking more time than we wanted to give. More

by Ken O'Donnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your business!

December 22, 2024

Jack has always been super helpful! Very patient in explaining what services are needed and not needed. Will continue to be his customer! More

by wishchylde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

December 21, 2024

Mace is the best car salesman i have ever worked with. He is very respectful and service oriented. More

by Bd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

We're so happy to hear that Mace exceeded your expectations. We are always more than happy to assist you if anything else comes up.

December 21, 2024

On the whole it was a good experience. Omar was very diligent, easy to work with, and had good follow-up. my main peeve is that the dealership and Hyundai gave no assistance in getting my More

by chrismnoble1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

We are pleased to hear that Omar helped you have a positive experience. Thank you for your valuable feedback; we appreciate your frustration. We will share your comments with Corporate in the hopes of having more resources in the future.

December 21, 2024

It was very clean and efficient. Nice lounge with free coffee and water is a nice touch. More

by FOTPAYHEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

Thank you for your kind review; we are happy to pass along your comments to the team here at South Bay Hyundai! If you need anything else from us, please feel free to give us a call or stop by.

...
28
...