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South Bay Hyundai

Torrance, CA

4.6
4,166 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,166 reviews

June 12, 2021

Excellent customer service. Courteous and attentive to my needs as a customer. Acknowledge that I was present and listened to the reason the car required service More

by ilndoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Jun 14, 2021 -

South Bay Hyundai responded

We appreciate you taking the time to leave us your review! We're glad our team could help you address your concerns and we hope to see you next time! - South Bay Hyundai

June 12, 2021

I brought my car in at 8:15 for a minor issue and an oil change. It was very crowded and busy! But, surprisingly, I received a call at approx. 9:30 saying my car was ready to be picked up! They were eff More

by VALARIEARMSTRONG26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember the guys name who helped me but I don't think it's any of the above.
Jun 15, 2021 -

South Bay Hyundai responded

Thank you so much, Valarie! We're so glad our service team made this a speedy service visit and earned five stars in the process! We appreciate you taking the time to leave us your review and look forward to seeing you at your next appointment! - South Bay Hyundai

June 12, 2021

I went to my 10:00 appointment, they took me right in, and told me they'd call when the car was ready. It happened exactly as stated. I also asked if they could take my car the car wash right next doo More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rex, Donnie Ellis
Jun 16, 2021 -

South Bay Hyundai responded

This five-star rating and review are so great to see! Thank you for being our customer! – South Bay Hyundai

June 11, 2021

Service manager Donnie and Jin who picked up and delivered the car after service are excellent in what they do. Donnie was very attentive to the issues about the car I wanted him to address. Jin is More

by JCHOPRA710
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Jun 11, 2021 -

South Bay Hyundai responded

Hello, Jagdish! We are so proud that our team at South Bay Hyundai could provide excellent service for you. Thank you for coming in!

June 10, 2021

Right when we stepped out of the car, we were met and helped by Diego. Interaction was like old friends, and not pushy or forced. Same with Jimmy in Finance. Never felt stressed throughout sales process. More

by cynmoraga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Bonilla, Jimmy in Finance, Jermaine Johnson
Jun 10, 2021 -

South Bay Hyundai responded

We appreciate the great feedback about our team! Thanks for your business, from all of us here at South Bay Hyundai and we'll see you next time!

June 10, 2021

Enrique was great and nice. The service was fast and everyone was friendly & helpful. Didn’t have to wait long either. Great job. Thank you. More

by biancapeoples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique, Donnie Ellis
Jun 10, 2021 -

South Bay Hyundai responded

It means so much to hear Enrique and our team gave you such excellent care! Thank you! - South Bay Hyundai

June 09, 2021

Sells lemons as brand new cars. Every new car I purchase has safety problems. The cars steering and suspension always has problems. Can’t drive straight on the road. More

by abrempong01
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cedric Butler
June 09, 2021

This last time my car service was done quickly.Time This last time my car service was done quickly. Time before I was stuck there over 2 hours ? The service was free so I did not say anything. Last b More

by ffelixdcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

South Bay Hyundai responded

Thank you for your feedback! We appreciate the great rating and encourage you to reach out to a member of our team if you have any concerns or questions you'd like addressed in the future! We'll see you next time! - South Bay Hyundai

June 09, 2021

Donnie Ellis, Calvin Jeong and the rest of the crew at the service department of South Bay Hyundai have taken care of my car for as long as I’ve owned it. Wouldn’t trust anyone else with it! More

by JA_RAY102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen, Donnie Ellis
Jun 10, 2021 -

South Bay Hyundai responded

Thank you for your five-star rating! We're glad to hear Donnie and Calvin made your experience so great! – South Bay Hyundai

June 08, 2021

My experience with the was absolutely wonderful, everyone was so pleasant and helpful. My sale rep., Jermaine Johnson was so helpful in explaining everything, and making sure everything was what I wanted. R More

by wncnlc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Andersen , Jermaine Johnson
Jun 09, 2021 -

South Bay Hyundai responded

We are so happy to hear this! Your feedback on Jermaine, Richard, and our team mean so much. Thanks again and we hope to have you as a customer for life at South Bay Hyundai!

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