South Bay Hyundai

Mr Kim was so very accommodating. I was glad I chose South Bay Hyundai. I plan to return to proceed with a recomdation., real soon. South Bay Hyundai. I plan to return to proceed with a recomdation., real soon. More

Very expensive service compared to others. Not happy because i found out the simple reset could be done in other shop for less than a hundred dollars only. because i found out the simple reset could be done in other shop for less than a hundred dollars only. More

It unfortunately took 3 visits to repair what should have been done in 1. They miss diagnosed on my first visit. Fixed the original issue on my second visit and created a new issue. I had to bring my vehicl been done in 1. They miss diagnosed on my first visit. Fixed the original issue on my second visit and created a new issue. I had to bring my vehicle back a third time. A car wash would have been nice More

This is mainly about Sheikh, as we didn't have any interaction with anyone else, except when signing the lease papers. Sheikh was the perfect combination of information and a low-key approach. He allo interaction with anyone else, except when signing the lease papers. Sheikh was the perfect combination of information and a low-key approach. He allowed us to take an actual test drive that encompassed more than a single block (as was the case with other brands we were driving), and his sense of humor throughout was nice. After feeling pressure to "get this done" across the street at the Honda dealership, it was a welcome change at Hyundai when Sheikh simply put down the prices we were looking at, detailed our options, and left that to us. His quiet confidence in his product spoke volumes, and his complete lack of typical car salesman pressure was very refreshing. As for the car itself, we are impressed with everything Hyundai is doing with quality, safety, and value. Everything about the experience with Sheikh and the car gets a 5-star rating. More

Customer service during this visit was lacking. Upon pulling in I stood outside of my car and waited for about 15 minutes before anyone walked over to greet me and acknowledge my presence. Disappointing pulling in I stood outside of my car and waited for about 15 minutes before anyone walked over to greet me and acknowledge my presence. Disappointing. More

Good and timely service. Received a recall notice and was happy that the service to resolve the problem could be completed in a timely manner. happy that the service to resolve the problem could be completed in a timely manner. More

My first impression of Genesis service physical appearance: not at all pleasing to the eye. Comparing to Lexus and BMW services I have been to, it's not nice. Service representative Jack Kim: h appearance: not at all pleasing to the eye. Comparing to Lexus and BMW services I have been to, it's not nice. Service representative Jack Kim: his kind gesture and genuine friendliness and willingness to help made the trip worthwhile. He is truly a star and an example of how an employee should be. Genesis is very fortunate to have him as part of the team. Thank you. More

Even though there were a lot of cars there, they still managed to have my car ready for me under 2 hours of me arriving. managed to have my car ready for me under 2 hours of me arriving. More

Thanks to Jack in the service department for getting my 2018 Elantra in and out quickly for it's 2 year maintenance. He's really a sweetheart and was very attentive to my needs. My husband and I also loo 2018 Elantra in and out quickly for it's 2 year maintenance. He's really a sweetheart and was very attentive to my needs. My husband and I also looked at the Konas with the help of Joshua and Germaine. They offered us a great deal but the color my husband wanted was not available. Bummer. They (and we) will follow-up when the new 2022's arrive. Your service and staff are exemplary and I thank you. More

Very attentive, informative and punctual. Will definitely be bringing my cars back. I highly recommend bringing your car here for your service needs. Thank you be bringing my cars back. I highly recommend bringing your car here for your service needs. Thank you More