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South Bay Hyundai

Torrance, CA

4.6
4,130 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,130 reviews

March 24, 2021

Raymond Chang was friendly and helpful. He handled the recall issue on my 2018 Tucson efficiently and quickly! Such a pleasure dealing with such a nice and competent young man! More

by klemaistre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Chang
Mar 25, 2021 -

South Bay Hyundai responded

Thank you for taking the time to share this wonderful feedback; Raymond will be so happy to hear it! Take care and please don't hesitate to reach out if we can be of service again in the future! - The South Bay Hyundai Team

March 23, 2021

I have my Equus serviced since 2012 and Southbay Hyundai has kept the same quality of excellence. I would never take my car elsewhere. Excelsior More

by MARKE_HILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen, Donnie Ellis
Mar 24, 2021 -

South Bay Hyundai responded

Thank you for your loyal business! We're glad to have you as a South Bay Hyundai customer and we look forward to your next visit with us. Take care!

March 23, 2021

They make the process as easy as possible. Even with the new Covid protocals in place they get it done in a reasonable time. Always friendly and efficient. More

by section.12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

South Bay Hyundai responded

Thanks so much for your feedback! It's great to hear that our team is doing a great job! We look forward to seeing you at your next appointment! - South Bay Hyundai

March 23, 2021

Such an easy and stress free process. Everyone was friendly and the customer service was excellent. Thanks again to Richard for taking the time to work within our budget and giving us the most painles More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard 5 stars!
Mar 23, 2021 -

South Bay Hyundai responded

We’re glad we could deliver a 5-star experience, Cheryl! Thanks for choosing South Bay Hyundai!

March 23, 2021

Terrific service. I was greeted by a friendly and professional team member, who was extremely kind and cordial. The service was performed within the time frame that was promised and when I came by to More

by RAMOZARIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

South Bay Hyundai responded

Thanks for trusting the South Bay Hyundai service team! We appreciate your positive feedback and look forward to your next visit!

March 23, 2021

After initially waiting 10 days for repair I returned 20 miles later to have same problem fixed at higher cost than originally quoted- nightmare! Terrible experience. More

by tomvdc81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Enrique Almazan
Apr 06, 2021 -

South Bay Hyundai responded

Thank you for taking the time to leave us your feedback. We're sorry to hear you did not have a five-star experience and would like a chance to talk it over to see how we can turn this around for you. Please reach out to me when you have the time so I can address your concerns. Thank you, Eric Pak - General Manager - 310-974-8180

March 23, 2021

Awesome! Staff is very helpful. I just ordered my car online. File out my paperwork works online and when I went to pickup the car, I was out if there in under 90 minutes. More

by lyann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Butler
Mar 24, 2021 -

South Bay Hyundai responded

We're so happy our online buying process made your life so much easier! Thanks so much for giving us a chance to show you a five-star experience! We hope you love your new ride! - South Bay Hyundai

March 22, 2021

Friendly staff and painless process. Christian took care of us and answered all our questions. They follow covid protocols so we felt very safe, and with one less distraction, it made the car-buying process More

by sgodella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mace Bradley, Christian Proctor
Mar 22, 2021 -

South Bay Hyundai responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from all of us at South Bay Hyundai!

March 22, 2021

Once again the team of Donnie Ellis and Calvin at service department did it they always manage to surpass my expectations. Thank you very much and congratulation to you both for your well deserved promotion. More

by ALEXONET7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Mar 24, 2021 -

South Bay Hyundai responded

Yay! We're glad to hear you had such a great experience working with Donnie and Calvin! Thank you for taking the time to leave us your review and for choosing our team at South Bay Hyundai! We will tell them you say "congratulations!" Take care and we look forward to seeing you next time! - South Bay Hyundai

March 18, 2021

I think we all have some small changes to make. However, I received what was needed for what I came in for. I expected a longer process. I applaud your location for a lesser process. More

by nichelle90043
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheikh Ulhaq
Mar 18, 2021 -

South Bay Hyundai responded

Thank you for taking the time to leave us this review! We hope to work with you again in the future. - The South Bay Hyundai Team

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