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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,242 Reviews

2,242 Reviews of South Bay Hyundai - Service Center

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December 27, 2022

Did a great job communicating and explain to me what was going on. I would highly recommend. More

by rbertone2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEI
Dec 29, 2022 -

South Bay Hyundai responded

Thank you for recommending our team! -South Bay Hyundai

December 27, 2022

Friendly and helpful, good experience and will come back again. The free wash and wax coupon was a nice bonus More

by bh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Butler, Jermaine Johnson, Christian Proctor, Donnie Ellis
Dec 29, 2022 -

South Bay Hyundai responded

Thank you for sharing your visit! We look forward to seeing you at your next appointment! -South Bay Hyundai

December 23, 2022

My car was ready when promised. The customer lounge is comfortable and has Wi-Fi. I love the video explanation of the services to my car. More

by Tweedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria
Dec 27, 2022 -

South Bay Hyundai responded

Thank you for sharing your glowing review! We're so happy that our team provided you with an excellent service visit! We look forward to seeing you next time at South Bay Hyundai!

December 22, 2022

Customer staff is very professional and helpful. Service of the car was completed on time. More

by George.raymundo
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
Dec 22, 2022 -

South Bay Hyundai responded

We appreciate the awesome review, George! We look forward to assisting you again at South Bay Hyundai! Thank you!

December 22, 2022

I always bring my car to this service center. Convenient, fast turn around, and courteous. More

by mitchstan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
Dec 27, 2022 -

South Bay Hyundai responded

Thank you for your review, Mitch! We're so happy that our team provided you with a 5-star experience! -South Bay Hyundai

December 21, 2022

Kei is amazing! He sent me a video of my car and everything they were going to do. He texted me when my car was done and when I got there, my car was already out and More

by fernanda_duque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei
Dec 22, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback about your experience with Kei - he'll be thrilled to hear it! Your business is greatly appreciated by all of us here at South Bay Hyundai and we hope we have the opportunity to serve you again in the future. Take care!

December 20, 2022

I was lied to about my service. They did not rotate my tires as stated on the service record. This is a huge concern and leads me to believe that this service department cannot be More

by Booyash1
Workmanship
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Dec 30, 2022 -

South Bay Hyundai responded

Thank you for providing us with this feedback. We're sorry to hear that you were not pleased with your service appointment and we invited you to reach out to us so we can try and assist in your satisfaction. Please contact us directly so we can assist. Calvin Jeong - Service Director - calvinj@sbhyundai.com

December 17, 2022

Vanessa was great, and so was the rest of the staff. I will definitely be coming back to this dealer not just for servicing, but for sales as well when the time is right. Keyes Van Nuys lost a client fo More

by KAMRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa L - 5 Stars
Dec 19, 2022 -

South Bay Hyundai responded

Thank you for sharing your review! We're so happy that Vanessa provided you with an excellent purchase! We appreciate you as a customer and look forward to seeing you next time at South Bay Hyundai!

December 17, 2022

Gloria was perfect. The car was serviced promptly. I was updated throughout the process. Well done More

by oowgates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria Yang
Dec 19, 2022 -

South Bay Hyundai responded

Thank you for your review! We're honored to have you as a customer! -South Bay Hyundai

December 17, 2022

Very kind and fast service. I had an appointment and what was supposed to be 4 hours worth of Work was completed in 1:30hrs. More

by jennifermls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Luchego
Dec 20, 2022 -

South Bay Hyundai responded

Thank you for sharing your experience! We appreciate you visiting us here at South Bay Hyundai and hope we have the opportunity to serve you again in the future!

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