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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,242 Reviews

2,242 Reviews of South Bay Hyundai - Service Center

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December 05, 2022

I received friendly and informative service. I received a ride so I didn’t have to wait at the dealer. More

by KATYO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Proctor
Dec 06, 2022 -

South Bay Hyundai responded

Thank you for taking the time to leave us a review! Your business is greatly appreciated by our entire team here at South Bay Hyundai and we hope to see you again next time!

December 04, 2022

I visited the service department for major scheduled maintenance and everything went smooth and easy. Customer service is top notch, courteous and professional. The work needed was clearly explained. More

by Bill C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Dec 06, 2022 -

South Bay Hyundai responded

Thanks for trusting the South Bay Hyundai team with your vehicle, Bill! We appreciate you taking the time to review your experience and hope we can be of service again in the future!

December 03, 2022

All I have to say is Donnie Ellis went above and beyond my expectations! He took care of me and my car. Explained in detail what maintenance was going to be done and offered me advice on multiple things More

by mirandavictor23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Dec 05, 2022 -

South Bay Hyundai responded

Thank you for taking the time to share this kind review! We're happy to hear Donnie took such great care of you & your vehicle and we'll be sure to pass along this fantastic feedback to him. Take care and please don't hesitate to reach out if our South Bay Hyundai team can be of service again in the future!

November 30, 2022

It’s a great dealership Donnie always takes good care of us Genesis guys. And it’s much appreciated!! Thank you! More

by Leonb1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Dec 01, 2022 -

South Bay Hyundai responded

We'll be sure to let Donnie know how much you appreciate his service! Thanks for your support and we'll see you next time here at South Bay Hyundai!

November 29, 2022

They were so busy but as friendly as can be, quick service and easy pick up More

by AUDREY.976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Nov 30, 2022 -

South Bay Hyundai responded

Thank you for the kind review, Audrey! It was a pleasure having you visit us here at South Bay Hyundai and we hope to see you again next time!

November 28, 2022

I worked with Jack this last time. FAmazing turn-around time on repairs. Definitely recommend South Bay Hyundai. More

by LIZ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your business! Jack & the team look forward to serving you again in the future!

November 25, 2022

Good service and kind people. srecice quality was nice and quick and great service. Next time I will go again. More

by mrksong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

South Bay Hyundai responded

We appreciate the kind feedback for our team! We hope that you continue to enjoy your visits to South Bay Hyundai and look forward to seeing you next time! Thank you!

November 25, 2022

Excellent service. The salesman (James Harrison) was very courteous, attenuative and knowledgeable. teh manger Steve was very straight forward in our negotiations and More

by DERBUNKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Harrison
Nov 28, 2022 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your business! James & the team appreciate your kind feedback and hope to see you again in the future!

November 24, 2022

I liked that they got me a ride home so I didn’t have to wait there More

by IAMTROUBLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Nov 25, 2022 -

South Bay Hyundai responded

It was our privilege to do so! Thanks for choosing South Bay Hyundai and please don't hesitate to reach out if we can be of service again in the future!

November 24, 2022

Generally good but more delayed than your staff explained. And next service alram has not fixed yet. Eventhough I asked to do it twice More

by Hc kang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

South Bay Hyundai responded

Thank you for taking the time to share this feedback - we will make sure it gets addressed with our team so that we can work to improve our services where needed. If you have any additional questions or concerns about your visit, please feel free to contact me directly. Thanks again, Calvin Jeong - Service Director - calvinj@sbhyundai.com

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