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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,253 Reviews

2,253 Reviews of South Bay Hyundai - Service Center

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April 11, 2022

The service for my car was finished within the time schedule. The show room(waiting room) is quite suitable and comfortable to wait for completing my service. Moreover staff are very friendly. More

by joy3312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Apr 12, 2022 -

South Bay Hyundai responded

Hi Joy, thank you for taking the time to share your experience working with our team at South Bay Hyundai! We look forward to working with you next time!

April 11, 2022

The employees at this location are fast and efficient. I was very satisfied with my service. More

by mimsmarquis93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Butler, Jermaine Johnson, Donnie Ellis
Apr 12, 2022 -

South Bay Hyundai responded

Thank you for your 5-stars! We hope future customers see your review! See you next time at South Bay Hyundai!

April 08, 2022

d. ellis made my trip down from b.h. very successful. thanks.---- ---- ----- ------ no more necessary More

by jsgoldrich
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Apr 08, 2022 -

South Bay Hyundai responded

Thank you for taking the time to leave us a review - it is much appreciated by all of us here at South Bay Hyundai!

April 05, 2022

Love this dealer. Friendly staff and excellent service. They really cater to your need with care. More

by YIBBI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Apr 06, 2022 -

South Bay Hyundai responded

Thank you for your 5-stars! See you next time at South Bay Hyundai!

April 04, 2022

It appears that vehicles that have a warranty are puched back for service.Could that be because no money is being made. Rething your customer service. More

by Walkerdoxey
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

South Bay Hyundai responded

We regret to hear that your experience wasn't up to our usual standards. We'd like to help resolve these issues and find a resolution. Please reach out when you have a chance to discuss this in more detail. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

April 03, 2022

Kei and Raymond were extremely courteous and helpful in getting my vehicle checked in and serviced in timely manner. I was expecting to leave the vehicle and come back the next day, but they were able to a More

by voodoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kei and Raymond
Apr 05, 2022 -

South Bay Hyundai responded

Thank you for taking the time to leave us a review! We're happy to hear Kei & Raymond made your experience with us a great one and we appreciate you recommending us to others. Take care and thanks again, from the entire team here at South Bay Hyundai!

April 01, 2022

Vert courteous and fast service, assistant manager checked with me to make sure that I was satisfied with the service and the car., Which I would give maximum marks to both More

by brad60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Apr 04, 2022 -

South Bay Hyundai responded

Thank you for the wonderful review! It means a lot to hear that you're satisfied and we hope to see you again next time here at South Bay Hyundai!

March 31, 2022

First time I made an appointment and took my car in for the recall notice/fixes, I was told to return on a weekend as their necessary mechanics don't work there on weekdays. Was very frustrating as I live More

by sungwoo.b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

South Bay Hyundai responded

We regret to hear about this and appreciate your feedback. We will address this concern with the team and hope to provide five-star care next time. Please don't hesitate to reach out if you have additional feedback to share. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

March 31, 2022

Us service muy buenos Gracias estoy muy adradecida con su servicio yo los recomiendo por que More

by chelagaribay1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanesa
Apr 01, 2022 -

South Bay Hyundai responded

¡Gracias por la maravillosa reseña! ¡Esperamos verlo nuevamente la próxima vez aquí en South Bay Hyundai!

March 30, 2022

My service advise was very helpful and friendly. My only complaint was they don’t have a car wash. I was given a coupon for the one across the street but it was a 2 hour wait More

by kristapjohnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Mar 31, 2022 -

South Bay Hyundai responded

Thank you for the review and feedback. We hope we can be of service to you again in the future! - The South Bay Hyundai Team

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